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Customer Service Executive

Customer Service Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Shining Stars Institution & travels

0 - 3 years

1 - 2 Lacs

noida delhi / ncr

Posted:3 days ago| Platform:

Apply

Skills Required

customer service non voice process bpo email support solving queries chat support non voice bpo non voice complaint handling query resolution email process chat process customer support customer care customer handling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseekers!

Greetings from ShiningstarsITPL!

We are hiring for Non Voice Customer Service Executive in Noida location!

Profile : Non Voice Customer Service Executive

Salary :

Freshers - 19k ctc

Experienced - 23k ctc

6 days working.

Rotational shifts.

One side cab facility is available in odd hours.

Roles and Responsibilities :

Respond to customer inquiries via email, chat, and web-based platforms in a timely and professional manner.
Resolve customer issues by providing accurate information, troubleshooting problems, and following standard operating procedures.
Maintain clear, polite, and grammatically correct written communication with customers.
Document customer interactions and update records in CRM or support systems.
Escalate complex or unresolved issues to the appropriate team or supervisor.
Ensure compliance with company policies, data protection, and quality standards.
Meet productivity, quality, and turnaround time (TAT) targets.

9369022693

Thanks and Regards

Niyati Vyas

Executive HR

ShiningstarsITPL

#customerservice #customersupport #bpo #nonvoice #chatprocess #freshers #undergraduates #ncrjobs #2025jobs #hiringalert #bulkhiring #wfo #bulkhiring

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Customer Service Executive