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Shining Stars Institution & travels
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Customer Service Executive

Customer Service Executive

Shining Stars Institution & travels

0 - 3 years

2 - 3 Lacs

Gurugram

Posted:1 month ago| Platform:

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Skills Required

BPO Customer Service Customer Management CSA Communication Skills Inbound Process Blended Process International Call Center Contact Center Operations Solving Queries Voice Process Query Resolution Outbound CSE Back Office Telecalling Domestic BPO Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Job Seekers, We are hiring for multinational BPO at Gurugram Location! Profile- Customer Service Executive CTC- up to 3.5LPA NOTE- We are also hiring for Noida / Bangalore location, Interested candidates can connect @9569902470 ( Fauzia), Incase your call is missed kindly drop your resume over WhatsApp. Customer service roles are essential in ensuring customer satisfaction and fostering loyalty. These positions vary across industries but share common responsibilities and skill requirements. Here's an overview of the key roles and their associated duties: Role & responsibilities Success in customer service positions requires a blend of soft and technical skills: Communication: Clear and effective verbal and written communication. Empathy: Understanding and sharing customer feelings. Problem-Solving: Identifying issues and determining effective solutions. Patience: Remaining calm and courteous, especially with difficult customers. Technical Proficiency: Familiarity with CRM systems and other relevant software. Preferred candidate profile Any UG / Graduate with minimum 06 Months of experience can apply. 5 Days / 6 Days working module Rotational shifts will be there Fresher / experience both can apply. Interested candidates can connect @9569902470 (Fauzia ) / Tamanna - 7355013912 #bpovoice #jobsatnoida #gurgaonopenings #jobs #bpovoice #csa #internationalbpo #fresherhirings #ugfresher #graduate

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Customer Service Executive