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Policybazaar logo

Customer Service Executive

1 - 5 years

0 - 3 Lacs

Gurugram

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

Blended Process Handling Customer Queries Customer Service Bpo Customer Service Solving Queries Voice Process Complaint Handling Email Process Customer Relationship Bpo Voice Customer Care Customer Handling International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested candidates can share their CV to Saumya Chaudhary on 9289546161 or can mail on saumyachaudhary@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA Interview Mode - Face2Face What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. Languages Needed: Telugu, Marathi, Kannada, Bengali, Odia, Gujarati, Hindi, English Desired Skills and Experience Fresher or Experience Ability to communicate effectively Hindi & English language. Basic computer skills.

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Policybazaar
Policybazaar
www.policybazaar.com

Insurance

Gurgaon Haryana

1001-5000 Employees

363 Jobs

    Key People

  • Yashish Dahiya

    Co-Founder & CEO

  • Alok Bansal

    Co-Founder & CFO

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