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Shining Stars Institution & travels
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Customer Service Executive @NCR

Customer Service Executive @NCR

Shining Stars Institution & travels

0 - 4 years

2 - 5 Lacs

noida new delhi gurugram

Posted:2 weeks ago| Platform:

Apply

Skills Required

bpo customer service customer care inbound process voice process outbound process non voice inbound voice support chat process customer relationship customer support cse excellent communication in english telecalling domestic bpo customer handling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseeker,

Greeting from Shiningstars ITPL

We are hiring for Customer Service Executives at NOIDA and GURUGRAM

Salary-

FOR NOIDA ( Upto 3.6 LPA)

FOR GURUGRAM (Upto 5 LPA)

Fresher/ Experienced / Undergraduate/ Graduate all can apply

VOICE AND NON -VOICE BOTH AVAILABLE AT THESE LOCATION

Working Conditions :

Rotational Shift (Day/Night)
6 working days
Weekly off : Rotational

Key Responsibilities:

Handle high volume of inbound and/or outbound calls inquiries from customers.
Assist customers with queries related to products, services, billing, troubleshooting, and account management.
Resolve customer complaints efficiently and empathetically.
Record customer interactions and update account information accurately .
Adhere to company policies, processes, and standard operating procedures.
Participate in training sessions to improve product knowledge and customer handling skills.
Collaborate with team members and escalate complex cases to higher support levels when necessary.

Qualifications:

Undergraduate/Graduate both can apply.
Experience / Fresher both can apply.
Excellent verbal and written communication skills in English.
Strong interpersonal and problem-solving skills.
Comfortable working in a fast-paced, target-driven environment.

Interested candidates can apply or drop your cv on

Nandini -9250024048

Regards,

Shining stars ITPL

#bpo #csa #2025 #job #customerservices #hiring #kolkata #bpojobs #nowhiring #jobopening #callcenterjobs #blended #chat #voice #career #BPOJo#CallCenterJobs

#BPOLife #BPOCareers #NowHiring#CustomerServiceJobs#JobOpening #JoinOurTeam

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