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Shining Stars Institution & travels
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Customer Service Executive @NCR

Customer Service Executive @NCR

Shining Stars Institution & travels

0 - 4 years

2 - 4 Lacs

noida gurugram delhi / ncr

Posted:1 day ago| Platform:

Apply

Skills Required

excellent communication in english inbound process blended process bpo customer service outbound process voice process voice support customer support cse telecalling customer care domestic bpo fresher customer handling domestic process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Jobseeker,

Greeting from Shiningstars ITPL

We are hiring for Customer Service Executives at NOIDA and GURUGRAM

Salary-

FOR NOIDA - Upto 4.5 LPA (Based on communication and Experience)

FOR GURUGRAM (Upto 3.60 LPA)

Fresher/ Experienced / Undergraduate/ Graduate all can apply

CANDIDATES MUST BE FLUENT IN ENGLISH COMMUNICATION

Working Conditions :

Rotational Shift (Day/Night)
5/6 working days
Weekly off : Rotational

Key Responsibilities:

Handle high volume of inbound and/or outbound calls inquiries from customers.
Assist customers with queries related to products, services, billing, troubleshooting, and account management.
Resolve customer complaints efficiently and empathetically.
Record customer interactions and update account information accurately .
Adhere to company policies, processes, and standard operating procedures.
Participate in training sessions to improve product knowledge and customer handling skills.
Collaborate with team members and escalate complex cases to higher support levels when necessary.
Strong interpersonal and problem-solving skills.

Qualifications:

Undergraduate/Graduate both can apply.
Experience / Fresher both can apply.
Comfortable working in a rotational shifts.

Interested candidates can apply or drop your cv on

Nandini -9250024048

Regards,

HR Executives

Shining stars ITPL

#bpo #csa #2025 #job #customerservices #hiring #NCR #bpojobs #nowhiring #jobopening #callcenterjobs #blended #chat #voice #career #BPOJo#CallCenterJobs #customerservice

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