Globiva logo

Customer Service Executive

0 years

0 - 2 Lacs

gurugram

Posted:5 days ago| Platform: Naukri logo

Apply

Skills Required

calling process bpo voice inbound process handling calls handling customer queries customer service customer calling solving queries inbound calls voice process outbound process query resolution voice support domestic bpo customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities:

*Interface with Customers via Inbound/Outbound calls .

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.

*Clarify Customer requirements; probe for and confirm understanding of requirements.

Candidate Profile-

*Undergrad and Freshers can apply too.

*Excellent verbal and written communication skills.

*Day Shift (6 days working)

Requirements:

  • Previous experience in BPO sales or customer service is highly desirable.

  • Excellent communication skills, both verbal and written.

  • Strong persuasive and negotiation abilities.

  • Ability to work in a fast-paced and target-driven environment.

  • Good Sales and convincing skills

  • Proficiency in using CRM software and other sales tools.

  • High school diploma or equivalent; a bachelor's degree is a plus.

Benefits:

  • Competitive salary package with attractive incentives and bonuses.

  • Comprehensive training and ongoing professional development.

  • Opportunities for career growth and advancement within the company.

  • ESIC

  • Paid vacation and sick leave.

  • Fun and engaging work environment with regular team-building activities.

How to Apply:

*Virtual Interviews Available call or whatsapp on

NAME HR ASHA

CONTACT 9891449241.


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