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Customer Service Executive @Email Process

0 - 3 years

2 Lacs

Ghaziabad Delhi Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

BPO Domestic Process Blended Process Email Support Fluent English Customer Service Typing Speed Solving Queries Chat Support Non Voice Verbal Communication Email Process ICSE Chat Process Written Communication Chat Customer Care Blended Graduate Web Chat cbse

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hello Jobseekers We are hiring for Customer Support Executives E-commerce Chat Process for a leading MNC BPO in Noida. Location: Noida Work Mode: Work from Office Process: Chat Support Eligibility Criteria: - Graduation in any stream is mandatory - Both freshers and experienced candidates are eligible - Candidates must have V4 level communication skills - Willingness to work in rotational shifts - Immediate joiners preferred Job Description: We are seeking dedicated Customer Support Executives to handle chat-based customer interactions efficiently. The role involves providing timely and accurate support, resolving queries, and ensuring customer satisfaction. Roles and Responsibilities: - Respond to customer inquiries via chat promptly and professionally - Provide accurate information and resolve customer issues effectively - Maintain high standards of service quality and customer satisfaction - Document and update customer interactions in the system - Collaborate with internal teams to ensure seamless issue resolution - Adhere to company policies, guidelines, and chat response standards Salary and other Benefits Salary: 18k CTC 23k CTC Shifts: Rotational (cabs provided during odd hours between 10 PM 6 AM) PF and ESIC Interview Rounds: - HR Interview - Versant Assessment - Operations Round - Client Interview How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa). For ongoing job updates, join our WhatsApp hiring channel: https://lnkd.in/ewAPNNk9. #CustomerSupport #ChatProcess #EcommerceJobs #NoidaJobs #BPOJobs #CustomerService #HiringNow #ApplyNow #CareerGrowth #WorkFromOffice

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Shining Stars Institution & travels
Shining Stars Institution & travels
www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

302 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    Director of Operations

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