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Policybazaar
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Customer Service and Sales Representative

Customer Service and Sales Representative

Policybazaar

1 - 5 years

2 - 4 Lacs

gurugram

Posted:3 weeks ago| Platform:

Apply

Skills Required

customer service bpo negotiation communication skills sales process excel solving queries domestic bpo convincing power inside sales voice process customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

Salary:

About the Role

Sales Specialists / Customer Service Executives

You will engage with potential customers, explain insurance products, handle queries, and drive conversions through strong communication and persuasion skills.

Key Responsibilities

Handle
inbound and outbound calls
to connect with potential customers.
Explain product features, insurance plans, and recommend suitable solutions.
Deliver excellent
customer service
to ensure high satisfaction and client retention.
Achieve daily, weekly, and monthly
sales targets & KPIs
.
Maintain records of customer interactions and update the CRM.
Assist with
lead generation, follow-ups, and cross-selling
opportunities.
Collaborate with team members to improve performance and meet organizational goals.

Who We’re Looking For

Freshers / Experienced candidates from
BPO, call center, tele calling, tele sales, or inside sales background
preferred.
Excellent
communication skills in English & Hindi
.
Strong persuasion, negotiation, and customer handling skills.
Goal-oriented, proactive, and ability to work under pressure.

Why Join Us?

Fixed salary + performance-based incentives.
Opportunity to grow in
insurance sales & customer service domain
.
Positive work culture and supportive team environment.

Interview Mode:

Contact / Apply on WhatsApp

Role:

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