Your primary role is to manage and coordinate the movement of household goods, ensuring efficient and timely delivery of moving services. You will be responsible for scheduling drivers, communicating with customers, and optimizing routes to streamline the moving process. Key Responsibilities: Scheduling and Dispatching: Assigning movers to specific moving jobs based on availability, location, and urgency. Relationship Building: Building professional and effective relations with customers as well as the movers Record Keeping: Maintaining detailed records of dispatch calls, customer queries, customer requirements, crew concerns etc. Billing: Calculating the payout for crews accurately and ensuring accounts processes the same. Problem Solving: Addressing any issues that arise during the move, such as delays or changes to schedules. Communication: Communicating with movers and customers through various methods, including phone, email or text messages. Required Skills: Strong Communication Skills: The ability to effectively communicate with customers, drivers, and other stakeholders. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize work effectively. Problem-Solving Skills: Ability to handle unexpected situations and find solutions quickly. Attention to Detail: Ability to maintain accurate records and ensure that all necessary steps are taken to complete the job. Note: For experienced candidates, Experience in Handling of international customers is mandatory along with the ability to display the above skillset as performed On The Job at a previous employer (No Freelancing). Without this, the application will be considered as fresher. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Night shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have experience as mentioned in the "Required Skillset" of the job description? If Yes please mention How many years if No please mention NA. Language: English (Required) Shift availability: Night Shift (Required) Work Location: In person

Our Customer Service Representative at Rio Moving act as the primary point of contact for clients, ensuring a smooth and positive moving experience. This role involves closing sales, answering inquiries, resolving complaints, managing booking details, and providing updates on move schedules. Key Responsibilities: Customer Interaction: Handle phone calls, emails, and text messages, responding to inquiries about moving services, pricing, scheduling, and negotiations. Booking Management : Process new bookings, manage appointment schedules, and ensure accurate record-keeping of customer information and move details. Complaint Resolution: Address customer concerns and complaints in a professional and timely manner, escalating issues when necessary. Information Provision: Provide clear and accurate information about moving services, procedures, and potential issues that may arise during the move. Communication: Keep customers informed about their move's progress, including scheduling changes, arrival times, and any unexpected delays. Record Keeping: Maintain detailed records of customer interactions, inquiries, and resolutions, ensuring accurate documentation for future reference. Customer Satisfaction: Strive to exceed customer expectations by providing exceptional service and building strong relationships. Process Improvement: Identify areas for process improvement based on customer feedback and suggest solutions to enhance the overall customer experience. Required Skillset: Understanding of the American Accent Confidence to speak in English Good with basic Maths Good with basic computer skills like word, excel, powerpoint etc. Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Paid time off Schedule: Night shift Rotational shift US shift Weekend availability Supplemental Pay: Overtime pay Performance bonus Quarterly bonus Ability to commute/relocate: Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Speaking in Hindi or other local language will not be accepted. The customer base is USA so English is mandatory. For Freshers: You must have the confidence to speak in English Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Required) Work Location: In person

About Rio Moving: Rio Moving is a leading US-based logistics company specializing in reliable and efficient moving and transportation services. We provide customized solutions for both residential and commercial relocations. As we expand, we’re looking for a motivated Recruiter to help grow our team of independent contractor movers across the U.S. Shift : US/Night Shift Job Location: Centura Square IT Park, Thane West Key Responsibilities: End-to-End Recruitment: Understand hiring needs and manage the full recruitment process for independent contractors. Job Ads & Sourcing: Post job ads, source candidates via job boards and other channels. Screening & Interviews: Screen applicants for experience, physical capability, and reliability. Conduct video interviews to explain the role and expectations. Background Checks & Onboarding: Run background checks, process contracts, and tax forms, and handle all paperwork for new hires. Database & Reporting: Maintain an active database of contractors and track recruitment progress. Provide regular updates to management on hiring status. Scheduling & Coordination: Coordinate contractor availability and job schedules with the operations team to ensure coverage for all moving jobs. Ongoing Support: Provide continuous communication and support to contractors to ensure job satisfaction and retention. Requirements: 1+ year of recruiting experience Confidence in speaking English clearly and professionally Self-starter with the ability to manage multiple hires across different locations Comfortable using recruiting tools and databases to track applicants and progress Goal-oriented mindset with a competitive edge and ability to achieve hiring targets Job Type: Full-time Pay: ₹240,000.00 - ₹300,000.00 per year Schedule: Night shift Experience: Recruiting: 1 year (Required) Shift availability: Night Shift (Required) Work Location: In person

Job Title: Full-Time Roles – Operations / Client Coordination / Customer Support ( open for Freshers) Company: Rio Moving (US-Based Logistics Company) Location: Thane (W), Maharashtra Work Mode: Work from Office Shift: US Shift (Monday to Saturday) About the Company: Rio Moving is a US-based logistics company specializing in packing and moving services. With a growing presence in India, we focus on delivering professional relocation solutions while creating opportunities for fresh talent to grow in a fast-paced, international business environment. Open Positions: Business Operations Executive Client Coordination Executive Customer Support Associate Logistics Support Executive Who Can Apply: Freshers / Graduates / Diploma holders Willing to work full-time in US shift Based in or near Thane, Maharashtra Requirements: Good communication skills Basic MS Office knowledge Eagerness to learn and grow Apply Now: Call/WhatsApp: +91 9324350182 Start your career with real-world experience and growth at Rio Moving. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Provident Fund Schedule: Night shift US shift Supplemental Pay: Performance bonus Work Location: In person

Urgent Hiring | Multiple Roles | Freshers & Experienced – Join a US-Based Logistics Company Company: Rio Moving Location: Thane, Wagle Estate (Work from Office) Shift Timing: US Shift / Night Shift Industry: Logistics (US Operations) Job Type: Full-time Experience: Freshers & Experienced (role-specific) Open Positions: Dispatch Coordinator Freshers encouraged to apply Act as a communication link between customers and movers on moving day Coordinate with movers 24–48 hours in advance to ensure smooth execution Requires good communication and organizational skills Sales/Customer Service Executive Freshers encouraged to apply Manage incoming customer leads from our website and calls Explain service details and pricing, and convert leads into confirmed bookings Strong English communication and persuasion skills preferred US Recruiter (Experienced) 6 months to 2 years of experience preferred Responsible for sourcing, screening, and hiring for US-based roles Familiar with 1099 contracts, recruitment platforms (Indeed, LinkedIn), and end-to-end hiring Must be proactive and confident in handling the full recruitment cycle What We Offer: Full training and onboarding support Growth-oriented work culture Opportunity to work in a dynamic, US-based business environment Hands-on experience with real responsibilities Requirements: Strong English communication skills (spoken and written) Basic computer skills (MS Office, Google Sheets, etc.) Full-time availability for US/night shift Eagerness to learn, adapt, and grow within the company To Apply: Interested candidates can apply directly through Indeed or contact us via phone/WhatsApp at +91 93243 50182 for more details. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Schedule: Night shift US shift Supplemental Pay: Commission pay Performance bonus Work Location: In person

Job Title: Sales Representative (Freshers & Experienced Both Welcome) Location: Centura square IT Park, Thane About the Role: We are looking for enthusiastic and driven freshers/experienced candidates to join our virtual sales team. This is an excellent opportunity for individuals with a passion for sales and a strong work ethic to launch their careers in a dynamic and supportive environment. As a virtual sales representative, you will be responsible for connecting with potential customers, understanding their needs, and presenting our products/services effectively. This role offers complete process and operations training along with work flexibiity, while still providing a structured and engaging work experience. What You'll Do: Connect with customers: Make outbound calls and/or use digital channels to reach potential customers. Understand customer needs: Ask probing questions to identify customer requirements and pain points. Present products/services: Clearly and confidently communicate the value proposition of our offerings. Build relationships: Develop rapport with customers to foster long-term relationships. Manage leads: Utilize existing software’s & sheets to track interactions and progress. Achieve sales targets: Contribute to the team's overall sales goals. What You'll Bring: Excellent communication skills: Able to communicate clearly and persuasively, both verbally and in writing. Strong interpersonal skills: Able to build rapport and establish trust with customers. Enthusiasm for sales: A passion for connecting with customers and driving results. Basic computer skills: Familiarity with common software and online tools. A desire to learn: Open to training and development opportunities. What We Offer: Competitive salary and incentives: A fair compensation package along with monthly/quarterly incentives. Comprehensive training: Access to ongoing training and development programs to enhance your sales skills. Supportive team: A collaborative and encouraging environment where you can learn and grow. Opportunities for advancement: Potential for career progression within the company. Job Types: Full-time, Permanent, Fresher Pay: ₹144,000.00 - ₹300,000.00 per year Benefits: Flexible schedule Leave encashment Schedule: US shift Supplemental Pay: Performance bonus Work Location: In person

Job Title: Sales Representative (Freshers & Experienced Both Welcome) Location: Centura square IT Park, Thane About the Role: We are looking for enthusiastic and driven freshers/experienced candidates to join our virtual sales team. This is an excellent opportunity for individuals with a passion for sales and a strong work ethic to launch their careers in a dynamic and supportive environment. As a virtual sales representative, you will be responsible for connecting with potential customers, understanding their needs, and presenting our products/services effectively. This role offers complete process and operations training along with work flexibiity, while still providing a structured and engaging work experience. What You'll Do: Connect with customers: Make outbound calls and/or use digital channels to reach potential customers. Understand customer needs: Ask probing questions to identify customer requirements and pain points. Present products/services: Clearly and confidently communicate the value proposition of our offerings. Build relationships: Develop rapport with customers to foster long-term relationships. Manage leads: Utilize existing software’s & sheets to track interactions and progress. Achieve sales targets: Contribute to the team's overall sales goals. What You'll Bring: Excellent communication skills: Able to communicate clearly and persuasively, both verbally and in writing. Strong interpersonal skills: Able to build rapport and establish trust with customers. Enthusiasm for sales: A passion for connecting with customers and driving results. Basic computer skills: Familiarity with common software and online tools. A desire to learn: Open to training and development opportunities. What We Offer: Competitive salary and incentives: A fair compensation package along with monthly/quarterly incentives. Comprehensive training: Access to ongoing training and development programs to enhance your sales skills. Supportive team: A collaborative and encouraging environment where you can learn and grow. Opportunities for advancement: Potential for career progression within the company. Job Types: Full-time, Permanent, Fresher Pay: ₹144,000.00 - ₹300,000.00 per year Benefits: Flexible schedule Leave encashment Schedule: US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Preferred) Work Location: In person

You will be joining a US-based Logistics Company as a full-time Customer Support professional. Your role will require you to have the ability to comprehend the American accent and effectively communicate, write, and think in English. The work mode for this position is from the office only, with shift timings falling under the US/Night Shift. The job location is in Thane West, 400604. As a Customer Service Executive, your primary responsibilities will include providing exceptional service to customers, addressing inquiries, and driving revenue through sales and upselling. It is crucial to ensure that customer needs are met and to seize opportunities to promote the company's services. You will be expected to meet or exceed individual and team sales targets and maintain a high level of knowledge about the company's services, industry trends, and best practices. This is a full-time position with a schedule aligned with the US shift timings. Additionally, performance bonuses are part of the compensation package. It is essential that you are able to reliably commute to or relocate to Mumbai, Maharashtra before starting work. Proficiency in English is a requirement for this role, and availability for the Night Shift is mandatory. The work location will be in person.,

Job Title: Customer Support Intern Location: Centura Square IT Park, Thane About the Role: We are looking for enthusiastic and motivated freshers to join our Customer Support team as interns. Key Responsibilities: Respond to customer queries via phone, email, and chat in a professional manner Assist in coordinating moves and tracking Provide updates and resolutions to customers promptly Support the operations and dispatch team with customer follow-ups Maintain customer satisfaction through quality service and timely responses What You Will Contribute: Good communication skills: Able to communicate clearly and persuasively, both verbally and in writing. Interpersonal skills: Able to build rapport and establish trust with customers. Basic Tech Know-How Eagerness to Learn: Open-minded, curious, and ready to grow with training and support. We Offer: Hands-On Training: Learn through real-time support, guidance, and continuous learning opportunities. Growth Potential: Chance to grow within the company and build a long-term career. Supportive Team Culture: Work in an encouraging environment where learning and collaboration are valued Job Types: Full-time, Fresher, Internship Pay: ₹144,000.00 - ₹240,000.00 per year Benefits: Flexible schedule Schedule: US shift Supplemental Pay: Performance bonus Ability to commute/relocate: Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Required) Work Location: In person