Customer Service Advisor

Customer Service Advisor

Youll communicate with customers to deliver a seamless customer onboarding experience.

Key Responsibilities

• Greet and assist customers in person, ensuring a warm, professional, and approachable manner.
  
• Provide accurate information on products, services, pricing, and policies.
  
• Process transactions, forms, or service requests accurately and efficiently.
  
• Maintain up-to-date knowledge of company offerings and promotions.
  
• Support other departments by relaying customer feedback and identifying improvement opportunities.
  
• Follow company procedures for data protection, safety, and compliance.
  

Skills & Attributes

• Excellent interpersonal and communication skills.
  
• Friendly, patient, and professional manner when dealing with the public.
  
• Strong problem-solving and conflict-resolution abilities.
  
• High personal presentation standards.
  
• Reliable, punctual, and able to stay calm under pressure.
  
• Good computer literacy (for recording enquiries, using CRM or booking systems).
  
• Team-oriented with a positive attitude.

What We Offer

• Structured training and development program across multiple business functions.
• Mentorship from senior leadership.
• Exposure to all aspects of running a business, from operations to strategy.
• Opportunity to grow into a management role and take ownership of a business unit.
• Competitive salary and benefits.

If you're a driven professional with a passion for personal growth, please send your resume via WhatsApp to