Customer Service Advisor

We are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails and web chats while delivering exceptional customer service. This is Hybrid / Work from Home opportunity.

Key Responsibilities

Handle inbound voice, emails and chat interactions with professionalism.

Resolve customer queries effectively and efficiently.

Maintain accurate records of all customer communications.

Strive to achieve high Customer Satisfaction Scores (CSAT).

Compensation

Salary: Rs 15,000 – Rs 30,000 (based on experience and interview performance).

Selection Criteria

Good typing speed.

Strong fluency in English (spoken & written).

Customer-centric attitude and problem-solving skills.

Work Schedule

5 days a week. Day shift - Rotational Week Off Window Shift 9:30am to 9:30pm

Freshers can apply with Strong English Communication OR Minimum 1 year of experience in International Voice Process / Inbound / Blended Process

Experience in BPO / Call Center or customer service is a plus

If you are passionate about customer service and want to grow with a dynamic team, we’d love to hear from you!

For more details Call or WhatsApp at - 9594987880

Job Type: Full-time

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Work from home

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• International voice process: 1 year (Preferred)
• Inbound voice: 1 year (Required)
• Customer service: 1 year (Required)
• Email Chat: 1 year (Preferred)

Language:

• Excellent English (Required)

Location:

• Wagle Estate, Thane, Maharashtra (Preferred)

Work Location: In person