127 Customer Research Jobs - Page 3

ARC is a notable consulting firm specializing in leadership and organization development, located in Pune, India. Over the past eight years, we have catered to the developmental needs of more than 200 corporate clients. We are on the lookout for a Digital Marketing Specialist to become a part of our team. Joining ARC means becoming a valued member of a dedicated, energetic, and youthful team that upholds a culture emphasizing individual freedom and mutual respect. As a marketing specialist at ARC, we seek an individual who possesses keen analytical skills and views every piece of data as a potential opportunity. **Job Title:** Digital Marketing Specialist **Location:** Baner, Pune **Work Typ...

As the General Manager of Customer (Member) Experience, you will be leading a high-performing team dedicated to fostering a culture of excellence and continuous improvement in customer service. You will establish metrics and key performance indicators to measure customer satisfaction, ensuring adherence to all customer experience-related policies and procedures. Conducting in-depth customer research and analysis will be crucial to identifying pain points, opportunities for improvement, and customer preferences. Monitoring customer feedback and sentiment through various channels and using insights to drive enhancements to the customer experience will be a key responsibility. Collaborating wit...

The responsibilities and duties for this position include: - Researching, tracking, maintaining, and updating leads - Making outgoing calls to develop new business - Contacting prospects to qualify leads - Directing email marketing to key clients and prospects - Researching and maintaining lead generation database - Conducting customer research - Conducting client or market surveys to obtain information about potential leads - Participating in the preparation of proposals and/or sales presentations - Providing accurate and timely information to management - Developing a strong knowledge of the company's products and services in order to facilitate the sales process This is a full-time positi...

As a Product Manager at ProManage, you will play a crucial role in innovating and enhancing product features to drive the success of an Epic of Pro-Manage. With a degree in Computer Science and 1-2 years of product management experience, you will have the opportunity to work on a diverse range of responsibilities aimed at elevating the platform and ensuring client satisfaction. Your responsibilities will include being the Epic evangelist, analyzing customer preferences and pain points, collaborating with cross-functional teams, and creating a seamless customer journey. By understanding both stated and latent customer needs, you will contribute to the development of responsive product feature...

As a Lead Facilitator at WNS Co-creation Labs, you will play a crucial role in revolutionizing the way we engage with clients to solve complex business problems. Our approach revolves around human-centered design, and we are committed to reshaping the landscape of client interactions. Your primary responsibility will be to spearhead and execute end-to-end service design projects, conduct workshops, and advocate for the adoption of design thinking principles within WNS. Specifically, you will facilitate workshops and training sessions with CXO level stakeholders, guiding them towards creating a vision and formulating strategic plans for digital transformation. Additionally, you will lead stra...

As an Inside Sales Account Rep Senior Analyst at Accenture, you will be responsible for identifying customer needs, presenting products or services, negotiating deals (renewals/upsell/cross sale), and building relationships to drive sales and achieve business goals. To excel in this role, we are looking for individuals with the following skills and qualifications: - Lead Generation & Qualification: - Prospecting: Identifying and reaching out to potential customers who could benefit from the technical solutions being offered. - Customer Research: Thoroughly researching potential clients to understand their needs, challenges, and decision-making processes. - Lead Qualification: Determining whi...

As a valuable member of our team, you will play a crucial role in generating, tracking, maintaining, and updating leads. Your responsibilities will include making outgoing calls to develop new business opportunities and contacting prospects to qualify leads effectively. In addition, you will be involved in direct email marketing initiatives targeted at key clients and prospects. You will be tasked with researching and maintaining our lead generation database, conducting customer research, and carrying out client or market surveys to gather valuable information about potential leads. Your contribution will be instrumental in the preparation of proposals and sales presentations, where your inp...

About the Role: In this role as an Associate Product Manager, you will: Develop strong product intuition by interpreting and assessing customer problems, business needs and opportunities and offering potential solutions with a moderate level of guidance and direction. Build world class capabilities and products by serving as the customer voice for the engineering teams, prioritizing the product backlog based on customer and business value, and using metrics to monitor and measure progress. Understand the customer by directing customer research to validate, prioritize, and hone new product concepts. Conduct or participate in market and competitive analysis to drive the creation and positionin...

As a Product Manager, you will collaborate closely with a diverse team to develop and introduce new features and experiences that significantly impact the product. Working alongside engineers, designers, researchers, and analysts throughout the product lifecycle, you will also engage with the co-founders and VPs across various functions. This role requires exceptional execution, innovative thinking, a commitment to quality, problem-solving with a creative approach while prioritizing user needs, and the drive to bring projects to successful completion. Our design methodology is deeply rooted in insights gathered from multiple sources, encompassing both quantitative and qualitative data such a...

As an expert in Go-To-Market (GTM) Strategy, you will be responsible for designing and executing effective go-to-market strategies. This includes overseeing product launches, identifying target markets through market segmentation, developing compelling value propositions, and ensuring seamless alignment between sales, marketing, and product teams. Your goal will be to ensure successful market entry and strategic positioning. Your proficiency in Front-End Marketing will be crucial in driving early-stage marketing initiatives. This will involve conducting in-depth customer research, analyzing market trends, formulating brand strategies, and generating initial leads to enhance awareness, genera...

About Us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services and our open-access model, ...

As a member of our team, you will be responsible for conducting primary and secondary research to gather data and information. Your role will involve compiling and organizing data, analyzing the collected information, and developing forecasting models to predict market figures. You will interpret data from market reports, write-ups, and tables to prepare reports. Additionally, you will be tasked with compiling company profiles, product details, industry news, and market trends. This role will also require you to research, track, maintain, and update leads, as well as make outgoing calls to generate new business. You will contact prospects to qualify leads and engage in direct email marketing...

As a Product Marketing & Research Manager at our company, located in Sector 63, Noida, you will be responsible for leading product strategy, conducting market research, and executing go-to-market plans for our electronics product line. You should have a strong background in product management, customer research, and marketing strategy within the electronics industry. Your key responsibilities will include conducting market research, customer interviews, and competitive analysis to identify trends and opportunities. You will work closely with R&D and engineering teams to define product requirements and develop go-to-market strategies for product launches. Crafting product messaging for both B...

As a key player in the fashion industry, Brand Concepts Ltd prides itself on being a pioneer in style, innovation, and quality, particularly in the realm of Travel Gear, Handbags, and Lifestyle Accessories. With a solid reputation for excellence, we are committed to delivering exceptional products that resonate with our customers. In this role, you will spearhead the product development and buying strategies for our Travel Gear category, ensuring that they are in line with market trends and business objectives. Your responsibilities will encompass vendor management, cost negotiations, product planning, and range selection to optimize the performance of the category. Your main duties will inc...

As a member of our team at PRAAVI, you will be responsible for creating video content and documentation using ML tools. You will collaborate with subject matter experts to develop engaging content and ensure its quality. Additionally, you will be in charge of managing daily posts on social media platforms. A key aspect of your role will involve working on CRM tasks such as data entry, conducting customer research, and crafting personalized pitches using Canva for potential clients. Your dedication and contribution will directly impact our efforts to integrate banking and accounting processes with machine learning-driven automations. At PRAAVI, we operate on a unique schedule where there are ...

The Team Leader of User Experience plays a crucial role in mentoring both entry-level and experienced UI and UX designers within a fast-paced SaaS/Agile environment to ensure the creation of a top-tier user experience for our ConnectWise suite of web applications. This position involves supporting cross-functional teams to develop an exceptional user experience for various products across different platforms. Operating in Pune or Mumbai with a hybrid work model based on location, the Team Leader of User Experience is tasked with setting day-to-day operational objectives for the UX team, supervising support and professional level colleagues, and ensuring that policies, practices, and procedur...

You will be primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps, encompassing infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. Your role will involve engaging proactively with customers, understanding their tool estates, and pitching next-generation solution areas that deliver business value. Collaborating with Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing models, and appropriate pre-...

As a Product Marketing & Research Manager, you will be responsible for leading product strategy, market research, and go-to-market execution for our electronics product line. Your role will involve conducting market research, customer interviews, and competitive analysis to identify trends and opportunities. You will work closely with R&D and engineering teams to define product requirements and develop go-to-market strategies. Crafting product messaging and positioning for both B2B and B2C audiences will be a key aspect of your responsibilities. Additionally, you will be creating marketing collateral, sales tools, and promotional content while analyzing campaign performance and product adopt...

As a Product Designer at Bamboobox, you will be responsible for designing elegant, analytical, and data-based experiences to assist our customers in measuring and optimizing their day-to-day work. Your role will involve creating UI and modular components focusing on Dashboards, Metrics, Insights, and Data visualizations with state-of-the-art standards. Conducting interviews with User Personas to drive research and become an expert in promoting data-driven design and product practices will be a key aspect of your responsibilities. Collaborating with Product, Engineering, and Customer-facing teams to influence the future direction of your product areas will also be a crucial part of your role....

Title and Summary Senior Specialist - Product Management - Custom Analytics & AI SolutionsOverview Mastercard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. The D&S global product team is seeking a Manager of Product Management to support the evolution and expansion of the Data, Analytics, and AI product suite. This is an individual contributor role for an experienced Product Manager, reporting into the Director of Product Management. You will closely collaborate with ACS teams to accelerate growth of the business You will work hands-on with engineers, desig...

Title and Summary Sr Product Manager Technical, Priceless PlatformSr Product Manager Technical Overview of Priceless Platform, Mastercard Acquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a Own It mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you. As a Sr Product Manager in the Priceless Platform team, you will be responsible for managing and improving capabilities in new and existing products and deliver them to both our consumer business and our B2B2C business. You will own feature delivery to customers and will have frequent client fa...

Overview Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Your future team We are looking for a Lead Product Designer wholl play a key role in our Ecosystem Platform team. You will report into the Design Manager for Ecosystem Platform team - a team that is responsible for the journey and experience of people who build on top of our Atlassian platforms. You wo...

The Technology Product Management Senior Manager is responsible for managing professional teams and departments to achieve results. You will integrate subject matter expertise within a defined area and contribute to setting standards for others to follow. Your role requires a deep understanding of how different areas integrate within the sub-function and align with the overall function's objectives. Basic commercial awareness is necessary for this role. Strong communication and diplomacy skills are essential to guide, influence, and convince colleagues in various areas, as well as occasional external customers. You will be accountable for the volume, quality, timeliness, and delivery of resu...

Role Summary: Raise is built on this core philosophy - we will bring exceptionally great products, awesome user experience and best in class customer service to our users. We have started with our first step by launching Investment & Trading platform Dhan (www.dhan.co) As a Product Management Intern at Dhan, we are looking at someone who can work with cross functional teams and develop strategies to increase productivity and improve the products. Moreover, it is one of the effective ways to kick start career at Raise in product management, apart from learning what it takes to be a successful Product Manager. If you are passionate about Financial Services and Fintech products in India wherein...

The position of Customer Experience Analyst based in Gurgaon involves being a skilled Business Analyst partner responsible for leveraging complex data sources to inform business decisions and drive premium product strategy. The role requires a strong analytical background, experience working with large datasets, excellent communication skills, and expertise in creating interactive dashboards and data modeling. You will have complete ownership and accountability of brand & sales funnel data, analyze data from internal and external sources, and conduct in-depth analyses to inform business decisions. Developing interactive dashboards using tools like Power BI/Tableau and creating data models to...