85 Customer Research Jobs

Job Description: You will be joining IDP, the global leader in international education services, known for delivering global success to students, test takers, and partners through trusted human relationships, digital technology, and customer research. Operating in over 50 countries, IDP is an Australian-listed company with a diverse team of over 7,000 individuals from various nationalities and cultural backgrounds. The company is proudly customer-first, with expert staff powered by global technology, providing unmatched services to turn local dreams into realities worldwide. Key Responsibilities: - Collaborate with the team to deliver exceptional services to students, test takers, and partne...

As a global leader in international education services, IDP is dedicated to delivering success to students, test takers, and partners through trusted human relationships, digital technology, and customer research. With operations in over 50 countries, we strive to make local dreams become realities across the globe. **Role Overview:** - You will be part of a diverse team comprising over 7,000 individuals from different nationalities, ages, and cultural backgrounds. - IDP prides itself on being customer-first and is driven by expert people utilizing global technology to provide unmatched services. **Key Responsibilities:** - Foster trusted relationships with students, test takers, and partner...

**Job Description:** **Role Overview:** As a Solutioning Manager at AuthBridge, you will collaborate closely with the sales team to drive consultative business closures and create solutions. Your role will involve working on interesting and large-impact problems related to product or technology. With a minimum of 3 years of experience in Consulting or Sales solutioning in a technology-driven environment, you will be responsible for managing multiple projects simultaneously, conducting market and customer research, and delivering results in a fast-moving environment. **Key Responsibilities:** - Develop a deep understanding of AuthBridge products and features to provide messaging, value propos...

As an Inside Sales Account Rep Analyst at Accenture, your role involves identifying customer needs, presenting products or services, negotiating deals (renewals/upsell/cross sale), and building relationships to drive sales and achieve business goals. Key Responsibilities: - Lead Generation & Qualification: - Prospecting: Identify and reach out to potential customers who could benefit from the technical solutions offered. - Customer Research: Thoroughly research potential clients to understand their needs, challenges, and decision-making processes. - Lead Qualification: Determine which prospects are genuinely interested and have the ability to purchase the solution. - Needs Assessment & Solut...

The ideal candidate for this role will strive to achieve defined quality goals in research and writing. You will be responsible for building and writing research reports, conducting secondary and primary research with minimum support from senior team members. It is essential to actively participate in learning new technology skills and industry areas. Furthermore, you will take the lead in developing competency in key areas of technology research such as IP and databases. You will be accountable for handling client communication, including client queries related to specific studies, kick-off calls, deliverable presentations, feedback calls, and more. The successful candidate must possess exc...

Description : Oliver Wyman DNA team is now looking to hire a Senior Data Analytics Specialist - we are looking for individuals with strong experience in Data Analytics and Private Capital Industry. OW DNA Overview The Oliver Wyman DNA is a distinguished center of excellence for business analytics and data analytics within Oliver Wyman. This group leverages data and information to provide business insights to Oliver Wyman consulting teams driving positive outcomes and tangible impact for Oliver Wymans clients. The group combines cutting edge data science expertise with core consulting expertise to augment engagement teams with analytical firepower to deliver outstanding results. Key Responsib...

The company Mosaic Wellness is dedicated to creating digital-first health solutions for elective health concerns, with a primary mission of helping Indians live more fulfilling lives surrounded by wellness and grace. The company comprises various platforms such as Man Matters, Be Bodywise, and Little Joys, each focusing on specific health concerns for men, women, and children. In this role as a Customer Insights Manager, you play a crucial part in shaping the customer experience. Your responsibility is to be the customers" companion in understanding their needs, preferences, and concerns to enhance their overall experience. This role involves collecting feedback from various channels, analyz...

Title and Summary Lead Product Manager - TechnicalOverview Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements Collects and shares user stories with engineering teams Acts as the voice of the business customer and accountable for the platform services Responsibilities Owns the working backwards document and vi...

ARC is a notable consulting firm specializing in leadership and organization development, located in Pune, India. Over the past eight years, we have catered to the developmental needs of more than 200 corporate clients. We are on the lookout for a Digital Marketing Specialist to become a part of our team. Joining ARC means becoming a valued member of a dedicated, energetic, and youthful team that upholds a culture emphasizing individual freedom and mutual respect. As a marketing specialist at ARC, we seek an individual who possesses keen analytical skills and views every piece of data as a potential opportunity. **Job Title:** Digital Marketing Specialist **Location:** Baner, Pune **Work Typ...

As the General Manager of Customer (Member) Experience, you will be leading a high-performing team dedicated to fostering a culture of excellence and continuous improvement in customer service. You will establish metrics and key performance indicators to measure customer satisfaction, ensuring adherence to all customer experience-related policies and procedures. Conducting in-depth customer research and analysis will be crucial to identifying pain points, opportunities for improvement, and customer preferences. Monitoring customer feedback and sentiment through various channels and using insights to drive enhancements to the customer experience will be a key responsibility. Collaborating wit...

The responsibilities and duties for this position include: - Researching, tracking, maintaining, and updating leads - Making outgoing calls to develop new business - Contacting prospects to qualify leads - Directing email marketing to key clients and prospects - Researching and maintaining lead generation database - Conducting customer research - Conducting client or market surveys to obtain information about potential leads - Participating in the preparation of proposals and/or sales presentations - Providing accurate and timely information to management - Developing a strong knowledge of the company's products and services in order to facilitate the sales process This is a full-time positi...

As a Product Manager at ProManage, you will play a crucial role in innovating and enhancing product features to drive the success of an Epic of Pro-Manage. With a degree in Computer Science and 1-2 years of product management experience, you will have the opportunity to work on a diverse range of responsibilities aimed at elevating the platform and ensuring client satisfaction. Your responsibilities will include being the Epic evangelist, analyzing customer preferences and pain points, collaborating with cross-functional teams, and creating a seamless customer journey. By understanding both stated and latent customer needs, you will contribute to the development of responsive product feature...

As a Lead Facilitator at WNS Co-creation Labs, you will play a crucial role in revolutionizing the way we engage with clients to solve complex business problems. Our approach revolves around human-centered design, and we are committed to reshaping the landscape of client interactions. Your primary responsibility will be to spearhead and execute end-to-end service design projects, conduct workshops, and advocate for the adoption of design thinking principles within WNS. Specifically, you will facilitate workshops and training sessions with CXO level stakeholders, guiding them towards creating a vision and formulating strategic plans for digital transformation. Additionally, you will lead stra...

As an Inside Sales Account Rep Senior Analyst at Accenture, you will be responsible for identifying customer needs, presenting products or services, negotiating deals (renewals/upsell/cross sale), and building relationships to drive sales and achieve business goals. To excel in this role, we are looking for individuals with the following skills and qualifications: - Lead Generation & Qualification: - Prospecting: Identifying and reaching out to potential customers who could benefit from the technical solutions being offered. - Customer Research: Thoroughly researching potential clients to understand their needs, challenges, and decision-making processes. - Lead Qualification: Determining whi...

As a valuable member of our team, you will play a crucial role in generating, tracking, maintaining, and updating leads. Your responsibilities will include making outgoing calls to develop new business opportunities and contacting prospects to qualify leads effectively. In addition, you will be involved in direct email marketing initiatives targeted at key clients and prospects. You will be tasked with researching and maintaining our lead generation database, conducting customer research, and carrying out client or market surveys to gather valuable information about potential leads. Your contribution will be instrumental in the preparation of proposals and sales presentations, where your inp...

About the Role: In this role as an Associate Product Manager, you will: Develop strong product intuition by interpreting and assessing customer problems, business needs and opportunities and offering potential solutions with a moderate level of guidance and direction. Build world class capabilities and products by serving as the customer voice for the engineering teams, prioritizing the product backlog based on customer and business value, and using metrics to monitor and measure progress. Understand the customer by directing customer research to validate, prioritize, and hone new product concepts. Conduct or participate in market and competitive analysis to drive the creation and positionin...

As a Product Manager, you will collaborate closely with a diverse team to develop and introduce new features and experiences that significantly impact the product. Working alongside engineers, designers, researchers, and analysts throughout the product lifecycle, you will also engage with the co-founders and VPs across various functions. This role requires exceptional execution, innovative thinking, a commitment to quality, problem-solving with a creative approach while prioritizing user needs, and the drive to bring projects to successful completion. Our design methodology is deeply rooted in insights gathered from multiple sources, encompassing both quantitative and qualitative data such a...

As an expert in Go-To-Market (GTM) Strategy, you will be responsible for designing and executing effective go-to-market strategies. This includes overseeing product launches, identifying target markets through market segmentation, developing compelling value propositions, and ensuring seamless alignment between sales, marketing, and product teams. Your goal will be to ensure successful market entry and strategic positioning. Your proficiency in Front-End Marketing will be crucial in driving early-stage marketing initiatives. This will involve conducting in-depth customer research, analyzing market trends, formulating brand strategies, and generating initial leads to enhance awareness, genera...

About Us: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services and our open-access model, ...

As a member of our team, you will be responsible for conducting primary and secondary research to gather data and information. Your role will involve compiling and organizing data, analyzing the collected information, and developing forecasting models to predict market figures. You will interpret data from market reports, write-ups, and tables to prepare reports. Additionally, you will be tasked with compiling company profiles, product details, industry news, and market trends. This role will also require you to research, track, maintain, and update leads, as well as make outgoing calls to generate new business. You will contact prospects to qualify leads and engage in direct email marketing...

As a Product Marketing & Research Manager at our company, located in Sector 63, Noida, you will be responsible for leading product strategy, conducting market research, and executing go-to-market plans for our electronics product line. You should have a strong background in product management, customer research, and marketing strategy within the electronics industry. Your key responsibilities will include conducting market research, customer interviews, and competitive analysis to identify trends and opportunities. You will work closely with R&D and engineering teams to define product requirements and develop go-to-market strategies for product launches. Crafting product messaging for both B...

As a key player in the fashion industry, Brand Concepts Ltd prides itself on being a pioneer in style, innovation, and quality, particularly in the realm of Travel Gear, Handbags, and Lifestyle Accessories. With a solid reputation for excellence, we are committed to delivering exceptional products that resonate with our customers. In this role, you will spearhead the product development and buying strategies for our Travel Gear category, ensuring that they are in line with market trends and business objectives. Your responsibilities will encompass vendor management, cost negotiations, product planning, and range selection to optimize the performance of the category. Your main duties will inc...

As a member of our team at PRAAVI, you will be responsible for creating video content and documentation using ML tools. You will collaborate with subject matter experts to develop engaging content and ensure its quality. Additionally, you will be in charge of managing daily posts on social media platforms. A key aspect of your role will involve working on CRM tasks such as data entry, conducting customer research, and crafting personalized pitches using Canva for potential clients. Your dedication and contribution will directly impact our efforts to integrate banking and accounting processes with machine learning-driven automations. At PRAAVI, we operate on a unique schedule where there are ...

The Team Leader of User Experience plays a crucial role in mentoring both entry-level and experienced UI and UX designers within a fast-paced SaaS/Agile environment to ensure the creation of a top-tier user experience for our ConnectWise suite of web applications. This position involves supporting cross-functional teams to develop an exceptional user experience for various products across different platforms. Operating in Pune or Mumbai with a hybrid work model based on location, the Team Leader of User Experience is tasked with setting day-to-day operational objectives for the UX team, supervising support and professional level colleagues, and ensuring that policies, practices, and procedur...

You will be primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps, encompassing infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. Your role will involve engaging proactively with customers, understanding their tool estates, and pitching next-generation solution areas that deliver business value. Collaborating with Solution Managers, Solution Architects, and Finance Managers to create solution documentation, pricing models, and appropriate pre-...