125 Customer Research Jobs - Page 2

Company Description ACL Digital is a leader in design-led digital experience, product innovation, solutions, and consulting offerings. From strategy to implementation and management, we help accelerate innovation and transform businesses with customer journeys and design at the core. We enable large enterprises, SMBs, and start-ups to thrive with competitive advantage, innovation, and fresh perspectives. Part of the ALTEN Group, ACL Digital comprises a multi-cultural and transnational talent pool of over 50,000 employees across 30+ countries. We promote a collaborative knowledge-building environment. Role Description This is a full-time on-site role for a Sr. Specialist located in Bengaluru....

Lead Product Manager - TechnicalRole OverviewAs a Product Manager Technical (PM-T), you will help shape the platform product roadmap by translating business needs, customer experiences, and technology trends into actionable features You will work closely with engineering, UX, and business stakeholders to deliver scalable, high-impact platform capabilities that drive value across the organization Key Responsibilities Product Strategy & Planning Translate business needs, market opportunities, and technology trends into platform initiatives Use the Working Backwards method to decompose customer experiences into features and functions Own the vision and documentation for feature releases, includ...

Role Overview: As a Sales Representative at Gates Corporation, your primary responsibility will be to sell Gates" products both face-to-face and remotely to new and existing key customers. You will conduct research to understand customer needs, develop product applications, and determine market strategies. Additionally, you will be tasked with resolving communication issues, building relationships with prospective customers, and monitoring the competitive environment to identify opportunities for growth. Key Responsibilities: - Sell Gates" products to new and existing key customers - Research customer needs and develop product applications - Determine market strategies and goals for each pro...

We're looking for a Senior Product Manager to join the Jira scale team. The Jira scale team handles and solves some of the most complex problems around configuration, planning and managing Jira at enterprise scale. The scale team also leads the way with AI innovation. You will advance our mission to unleash the potential in every team. You will drive product thinking and delivery of AI enabled functionalities across Atlassian products. You will have a chance to build functionalities in Jira or lead a cross product initiatives across Atlassian portfolio. More about you You love working closely with customers and building amazing products that our customers love. You have prior success deliver...

Role Overview: As a Marketing Manager, your main responsibility will be to develop, establish, and maintain marketing strategies to meet organizational objectives. You will be tasked with effectively managing the marketing, advertising, and promotional activities of the organization. Key Responsibilities: - Manage and coordinate all marketing, advertising, and promotional staff and activities. - Conduct market research to determine market requirements for existing and future products. - Analyze customer research, current market conditions, and competitor information. - Develop and implement marketing plans and projects for new and existing products. - Manage the productivity of the marketing...

As a product marketing manager, you will play a crucial role in developing and executing marketing strategies to enhance product awareness and adoption. Your responsibilities will include: - Developing product messaging and positioning that resonates with customers and sets our organization apart in the market. - Conceptualizing and creating educational product and solution content for various platforms. - Conducting market, customer, and competitive analysis to stay informed about industry trends and key players. - Enabling the sales team by communicating the value proposition and providing them with valuable sales tools, training, and collateral. - Driving demand generation through the dev...

Role Overview: You will be a Sr. Specialist at ACL Digital, located in Bengaluru, responsible for overseeing specific strategic initiatives, managing project implementations, and ensuring high-quality deliverables. Your day-to-day tasks will include collaborating with cross-functional teams, driving program success, analyzing data to derive actionable insights, and managing stakeholder communications effectively. Additionally, you will support innovation and process improvements within the organization. Key Responsibilities: - Oversee specific strategic initiatives and manage project implementations - Collaborate with cross-functional teams to drive program success - Analyze data to derive a...

This is a full-time hybrid role in a B2B/B2C SaaS out of Bengaluru. The Senior Product Manager will be responsible for overseeing the entire product lifecycle, from ideation to launch and manage product team. In office job. IIT/NIT/IIM passout only. Office cab/shuttle Food allowance Annual bonus Health insurance Provident fund

Title and Summary Sr Product Manager Technical, Priceless PlatformSr Product Manager Technical Overview of Priceless Platform, Mastercard Acquired into Mastercard after being a successful startup, we maintain our passion for innovation and customer success. If you have a Own It mentality, thrive in a fast-paced startup, and passionate about technology powered business growth, we want to hear from you. As a Sr Product Manager in the Priceless Platform team, you will be responsible for managing and improving capabilities in new and existing products and deliver them to both our consumer business and our B2B2C business. You will own feature delivery to customers and will have frequent client fa...

Job Title: UX Designer Location: Pune, India Work Mode: Work From Office (WFO), 5 Days a Week Shift Timing: 12:00 PM 9:00 PM IST Job Summary Zywave is seeking a passionate and detail-oriented UX Designer to create intuitive, beautiful, and user-centered software applications. As a key member of our collaborative design team, you will lead end-to-end UX/UI efforts , support design system development, conduct customer research, and drive visual consistency across our platform. This role is ideal for a self-starter who thrives in a fast-paced environment and is committed to delivering exceptional user experiences. Key Responsibilities Advocate for user needs and incorporate user feedback throug...

As a part of India's largest and most admired news network, Network18, you will be joining a highly diversified media company with a strong heritage and a robust presence in magazines, television, and internet domains. Brands like CNBC, Forbes, and Moneycontrol lead their respective segments, and with over 7,000 employees across major cities in India, Network18 consistently stays ahead of the industry's growth curve. At Network18, we bring together employees from diverse backgrounds under one roof, driven by the desire to create immersive content and ideas. We value our people as the key to unlocking our potential, empowering them to achieve their goals through learning, sharing, and growth ...

As a Lead Generation Specialist, your role will involve: - Researching, tracking, maintaining, and updating leads - Making outgoing calls to develop new business and qualify leads - Conducting direct email marketing to key clients and prospects - Researching and maintaining the lead generation database - Conducting customer research and client or market surveys Your valuable contribution will include: - Preparation of proposals and sales presentations - Providing accurate and timely information to management - Developing a strong knowledge of the company's products and services No additional details about the company are mentioned in the job description. Please note that this is a full-time ...

As the Director of Customer Engagement at Adobe, you will play a crucial role in overseeing and enhancing customer engagement initiatives. Your responsibilities will involve developing and executing customer engagement programs that align with Adobe's goals and values. Working closely with various teams including marketing, sales, product, and service, you will deliver personalized content, offers, and feedback to customers across multiple channels and platforms. - Develop and implement customer engagement programs - Design campaigns and events to engage customers - Supervise the effectiveness of initiatives using data and analytics - Collaborate with internal and external partners to ensure...

Role Overview: - Join a fintech startup specializing in innovative products in the zero-cost lending sector - Operate in stealth mode with early institutional capital support - Oversee Product and Operations as a Co-Founder - Spearhead product strategy and operational implementation of a cutting-edge lending platform - Define product roadmap, foster customer adoption, and construct scalable operational procedures Key Responsibilities: - Set and lead product vision, roadmap, and go-to-market strategy - Collaborate with technical and business teams on product development - Conduct customer research, map user journeys, and engage in iterative product development - Establish and expand operation...

As a Staff Product Designer at our company, you will lead the design of AI and LLM-driven Voice, Video, and Chatbot products to transform how talent acquisition teams interact with candidates. By crafting seamless user experiences, you will empower talent acquisition teams to utilize automation and conversational AI, enhancing efficiency and delivering personalized experiences for recruiters and candidates. - Collaborate with Product, Engineering, and customer-facing teams to shape the future direction of product areas. - Own the end-to-end product design lifecycle, from problem definition to ideation, validation, implementation, and continuous improvement. - Develop user journey maps, infor...

Job Description: You will be joining IDP, the global leader in international education services, known for delivering global success to students, test takers, and partners through trusted human relationships, digital technology, and customer research. Operating in over 50 countries, IDP is an Australian-listed company with a diverse team of over 7,000 individuals from various nationalities and cultural backgrounds. The company is proudly customer-first, with expert staff powered by global technology, providing unmatched services to turn local dreams into realities worldwide. Key Responsibilities: - Collaborate with the team to deliver exceptional services to students, test takers, and partne...

As a global leader in international education services, IDP is dedicated to delivering success to students, test takers, and partners through trusted human relationships, digital technology, and customer research. With operations in over 50 countries, we strive to make local dreams become realities across the globe. **Role Overview:** - You will be part of a diverse team comprising over 7,000 individuals from different nationalities, ages, and cultural backgrounds. - IDP prides itself on being customer-first and is driven by expert people utilizing global technology to provide unmatched services. **Key Responsibilities:** - Foster trusted relationships with students, test takers, and partner...

**Job Description:** **Role Overview:** As a Solutioning Manager at AuthBridge, you will collaborate closely with the sales team to drive consultative business closures and create solutions. Your role will involve working on interesting and large-impact problems related to product or technology. With a minimum of 3 years of experience in Consulting or Sales solutioning in a technology-driven environment, you will be responsible for managing multiple projects simultaneously, conducting market and customer research, and delivering results in a fast-moving environment. **Key Responsibilities:** - Develop a deep understanding of AuthBridge products and features to provide messaging, value propos...

As an Inside Sales Account Rep Analyst at Accenture, your role involves identifying customer needs, presenting products or services, negotiating deals (renewals/upsell/cross sale), and building relationships to drive sales and achieve business goals. Key Responsibilities: - Lead Generation & Qualification: - Prospecting: Identify and reach out to potential customers who could benefit from the technical solutions offered. - Customer Research: Thoroughly research potential clients to understand their needs, challenges, and decision-making processes. - Lead Qualification: Determine which prospects are genuinely interested and have the ability to purchase the solution. - Needs Assessment & Solut...

The ideal candidate for this role will strive to achieve defined quality goals in research and writing. You will be responsible for building and writing research reports, conducting secondary and primary research with minimum support from senior team members. It is essential to actively participate in learning new technology skills and industry areas. Furthermore, you will take the lead in developing competency in key areas of technology research such as IP and databases. You will be accountable for handling client communication, including client queries related to specific studies, kick-off calls, deliverable presentations, feedback calls, and more. The successful candidate must possess exc...

Description : Oliver Wyman DNA team is now looking to hire a Senior Data Analytics Specialist - we are looking for individuals with strong experience in Data Analytics and Private Capital Industry. OW DNA Overview The Oliver Wyman DNA is a distinguished center of excellence for business analytics and data analytics within Oliver Wyman. This group leverages data and information to provide business insights to Oliver Wyman consulting teams driving positive outcomes and tangible impact for Oliver Wymans clients. The group combines cutting edge data science expertise with core consulting expertise to augment engagement teams with analytical firepower to deliver outstanding results. Key Responsib...

The company Mosaic Wellness is dedicated to creating digital-first health solutions for elective health concerns, with a primary mission of helping Indians live more fulfilling lives surrounded by wellness and grace. The company comprises various platforms such as Man Matters, Be Bodywise, and Little Joys, each focusing on specific health concerns for men, women, and children. In this role as a Customer Insights Manager, you play a crucial part in shaping the customer experience. Your responsibility is to be the customers" companion in understanding their needs, preferences, and concerns to enhance their overall experience. This role involves collecting feedback from various channels, analyz...

Title and Summary Lead Product Manager - TechnicalOverview Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements Collects and shares user stories with engineering teams Acts as the voice of the business customer and accountable for the platform services Responsibilities Owns the working backwards document and vi...

ARC is a notable consulting firm specializing in leadership and organization development, located in Pune, India. Over the past eight years, we have catered to the developmental needs of more than 200 corporate clients. We are on the lookout for a Digital Marketing Specialist to become a part of our team. Joining ARC means becoming a valued member of a dedicated, energetic, and youthful team that upholds a culture emphasizing individual freedom and mutual respect. As a marketing specialist at ARC, we seek an individual who possesses keen analytical skills and views every piece of data as a potential opportunity. **Job Title:** Digital Marketing Specialist **Location:** Baner, Pune **Work Typ...

As the General Manager of Customer (Member) Experience, you will be leading a high-performing team dedicated to fostering a culture of excellence and continuous improvement in customer service. You will establish metrics and key performance indicators to measure customer satisfaction, ensuring adherence to all customer experience-related policies and procedures. Conducting in-depth customer research and analysis will be crucial to identifying pain points, opportunities for improvement, and customer preferences. Monitoring customer feedback and sentiment through various channels and using insights to drive enhancements to the customer experience will be a key responsibility. Collaborating wit...