Customer Insights Manager

Mosaic Wellness

3 - 6 years

3 - 6 Lacs

Mumbai Maharashtra India

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

Data Analysis Collaboration Monitoring customer research Analytical Skills Performance Improvement

Work Mode

On-site

Job Type

Full Time

Job Description

Customer Insights Manager

Key Responsibilities

Feedback Collection:
Collect customer feedback and inputs from various channels, including conversations, surveys, and online media.
Data Analysis:
Analyze data to derive patterns and identify areas for improvement.
Actionable Insights:
Translate findings into actionable insights and concrete areas for enhancement.
Cross-Functional Collaboration:
Collaborate with various functional teams to prioritize and implement identified changes.
Impact Monitoring:
Monitor the impact of implemented changes and iterate as necessary to ensure continuous improvement.

Qualifications

2+ years of experience, preferably in a startup environment.
Experience in customer insights, Voice of Customer (VOC) roles, and customer research is a plus.
A
customer-first mindset
with a deep understanding of customer behavior and the ability to translate core customer insights into actionable improvements.
Strong analytical skills
with the ability to interpret data, draw insights, and make informed decisions using visualization and analytical tools.
Ability to thrive in a fast-paced, dynamic environment and drive results.
Demonstrated
bias for action, ownership mentality
, and determination to overcome challenges and achieve goals.

More Jobs at Mosaic Wellness

Customer Care Executive

Mumbai, Maharashtra, India

4 - 4 yrs

Salary: Not disclosed

Senior Influencer Marketing Executive

Thane

2 - 3 yrs

INR 4 - 5 Lacs

Category Lead

Thane, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Senior Executive/ Executive

Thane, Maharashtra, India

13.0 - 13.0 yrs

Salary: Not disclosed

Junior Graphic Designer Packaging Design

Thane, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.