Field Service Technician

• Travel is required to cover the areas of responsibility of our customers.

• Location of the candidate:Trivandrum

• Service of Enphase (internal) PV and Storage systems in the area of the Field Service Technician.
• Schedule customer site visits and coordinate activities between Enphase customer support team/FAE team and installers/Homeowners
• Perform onsite testing and diagnostics of system performance and behavior
• Complete site audit reports and documentation
• Complete microinverter maintenance and update Enlighten monitoring system with changes
• Participate in regular safety training and conduit training to installers and homeowners
• Maintain tool management standards required for field commissioning and maintenance activities
• Respond to customer needs promptly; Provide appropriate customer service
• Perform other duties as needed or directed
• Teaches and trains crew on proper techniques for installation
• Detail Oriented, ability to review designs and develop specific BOS
• Ability to work independently without oversight
• Committed to improving processes and efficiency, while maintaining high workmanship standards

What you will Bring

• 5+ years experience specific to PV system Design/Execution/field support of installations and service
• Should be a Graduate - B.E/B.Tech and should have scored 60% and above in 10th,12th, and graduation
• Knowledge of PV string/microinverters installations, execution, grounding, commission and field troubleshooting activities
• Flexible and adaptable. Ability to manage frequent changes, delays, or unexpected events
• Knowledge of and observance of safety and security procedures