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Jobs in ghaziabad
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Pavitra Conbuild
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Customer Relationship Manager

Customer Relationship Manager

Pavitra Conbuild

10 - 15 years

|

5 - 7 Lacs

Posted:20 hours ago| Platform:

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Skills Required

payment collection bank disbursement handover customer handling banking collection handling customer queries customer satisfaction corporate collection collection management payment recovery payment followup collections process customer retention customer queries

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Ensure regular monitoring of project progress and keep clients updated on the same.
Maintain Sales MIS and all client related documentation, updated on a daily basis.
Maintain relationships with clients and handle all client queries and post booking formalities till possession.
Collect, maintain and track payments from all clients.
Follow up with banks for ensuring timely collection of customer demands.
Follow-up with the Home loans department for customer loan disbursement.
Strategic planning for improvement of customer satisfaction level.
Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking.
Handing apartment unit possession and handing over to clients
Maintain proper communication to ensure all legal compliance

Preferred candidate profile

Robust personality
Efficient and active work ethic
Excellent customer retention skills
Excellent communication skills, over phone and emails
Preferably of millennial generation
Willing to take up work and deliver results
Polite by nature

Perks and benefits

Target based incentives

More Jobs at Pavitra Conbuild

Customer Relationship Manager

ghaziabad

INR 5 - 7 Lacs

Customer Relationship Manager

ghaziabad

10.0 - 15.0 yrs

INR 5 - 7 Lacs

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Pavitra Conbuild

Construction

Bangalore

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