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6.0 - 10.0 years

2 - 3 Lacs

Hyderabad, Bengaluru

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Regular follow ups with Operations and customers for collections. Review invoice wise outstanding on monthly basis with Operation team For timely collection, coordinate with operation to share the invoice submission cut of dates. Work closely with cross departments in closing issues Meet customer along with Operations to collect outstanding dues Review customer outstanding on regular basis and Investigate the reason of OS >30 days Work closely with cross departments in closing issues Meet customer along with Operations to collect outstanding dues Coordination with operation to close all short payment cases on monthly basis Follow up for payment advices Prepare and circulate outstanding files with stakeholders on weekly basis. Account reconciliation with various clients and ensure balance confirmation on periodic basis Prepare and review write off and write back note after proper review of outstanding and request received from operation team. Based on invoice wise review circulate risk assessment file with management on monthly basis Prepare and share DSO file for monthly presentation Suggest any process improvement Collation of master data i.e. email ids & contact numbers of all customers and their seniors. Soft call to the customer after 2 days from the submission of Invoices. Email to the customer before 10 days of the Due Date to check the smooth process of our invoices. Reminder Letters Recommendation of service withdrawal in case of delinquent customers to Head of Operations and Head HR

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram

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Role & responsibilities Create and maintain PO invoices, verifying approvals and checking PO numbers prior to processing. Initiate online data capture for ERP systems and perform manual data entry for invoice data. Communicate with vendors and clients throughout the payment process, addressing payment queries for customer satisfaction. Develop and maintain credit history files, assessing the creditworthiness of accounts using external credit risk management tools. Regularly follow up with clients to ensure timely credit recovery and document daily collections activity . Research account disputes and billing discrepancies, perform account and payment reconciliations, and prepare MIS reports . Respond to credit inquiries from both external and internal clients. Skills Should have hands-on experience with Google Sheets, Excel, Tally, and ERP software, as well as good knowledge of accounts receivable, B2B collections and invoicing Should be flexible for manual intervention Perks and benefits 5 days working; work from office Flexible working hours Enjoy generous paid time off Join a collaborative and inclusive workplace where diversity is celebrated, and employee contributions are valued. Share your CV at divya.jain@fabhotels.com / Fill the form: https://docs.google.com/forms/d/1rad1xpaumDymeaYbFbX2U-oE6e1NCSZym6fyOT9aSSY/edit

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2.0 - 5.0 years

3 - 6 Lacs

Gurugram

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Monitoring due dates and sending reminders for upcoming or overdue payments. Addressing any discrepancies or disputes that may delay paymentProvide personalized communication and efficient dispute resolution, fostering better customer satisfaction. Required Candidate profile Bcom-BBA Graduate with at least 2 yrs experience inn O2C B2B Collection Exp Excellent communication Skills Comfortable with US Shift Gurgaon Location Both Side Cab info.aspiringmantra@gmail.com

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3.0 - 6.0 years

3 - 6 Lacs

Gurugram

Remote

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Job Description of Payment Collection Expert :- About the Role :- Were looking for a Payment Collection Expert who knows the art and science of turning "pending" into "paid" without losing the human touch. This role is tailor-made for someone who has walked the fast-paced corridors of international BPOs, especially those aligned with US business culture. What Youll Do :- Proactively reach out to customers with outstanding payments – via phone, email, or other channels – and ensure timely collections. Handle delivery payment follow-ups with a courteous but firm approach. Maintain accurate and up-to-date records of customer interactions and collection status. Collaborate with internal teams to resolve payment-related queries or disputes. Ensure all interactions align with compliance standards, customer service etiquette, and company policies. Identify trends in delayed payments and suggest process improvements. What We’re Looking For :- 3+ years of experience in payment collections, preferably in an international BPO or US work environment. Fluent English speaker with a clear neutral/US accent – exceptional communication is a must. Strong negotiation and persuasion skills without sounding pushy. Comfortable working in a night shift (aligned with US business hours). Tech-savvy with the ability to use CRM tools, spreadsheets, and virtual communication platforms. Highly organized, self-driven, and able to work independently in a remote setup. Why Join Us? 100% Work from Home – work in your pyjamas if you like (just keep the headset ready!) Join a dynamic, supportive team with a performance-driven culture. Opportunity to work with global clients and gain deeper exposure to US business dynamics. Competitive pay, incentives, and a great work-life balance – night owl’s welcome!

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2 - 7 years

1 - 2 Lacs

Navi Mumbai

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Dear Candidate, We have Urgent Opening for Executive Collection - Navi Mumbai. Role & responsibilities Payment collection from B 2 B customers as per the bills submitted and tracking of pending payment. Visit the Client by prior appointment & inform them about the outstanding dues, if any. Submit the Bill for Payment process. Continue follow ups via Mail, phone & Visit. Maintaining data of all the transaction with respect to payment collection & outstanding in Excel. Must be willing to travel & visit clients in person for payment follow-ups. Submission of Monthly /Quarterly / Half yearly invoices to customers through email and physical visits & keeping track of the same all the time. Confirmation of the invoices received from customers as per above point. Should be able to do collection follow up with customers through mails /phones and physical visits. Need to achieve monthly collection target of his customers. Need to visit customers for physical collection of cheques in some cases. Preferred candidate profile Must be well versed with MS Excel and Email drafting. Must be willing to travel. good Experience into collection Education qualification - B.Com/M.Com Perks and Benefits 5 Days working Insurance Interested candidate can share Cv on yogini.pattekar@aryaomnitalk.com or call on 7757091336

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4 - 9 years

3 - 6 Lacs

Gurugram

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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Debt Collection Executive (100% Voice process) Key Responsibilities: Reaching out to individuals with overdue accounts via phone to remind them of their outstanding debts and negotiating payment arrangements, along with performing skip tracing work as needed Team Handling experience is must Effectively communicate while providing quality customer service and actively pursue knowledge of skills and tools to be used in all services. Negotiating Payment Plans : Working with debtors to establish repayment plans that are feasible for them while ensuring the debt is paid off in a timely manner Maintaining notes on System : Keeping accurate notes of all communications and transactions with debtors, including payment agreements and any disputes resolved Resolving Discrepancies : Investigating and resolving any discrepancies in account balances to ensure accurate debt recover Adhering to Laws and Regulations : Ensuring all collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) Providing Customer Service : Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Ensure that accounts become current and provide solutions to keep them current long-term. Take additional training as suggested by management. Exhibit excellent customer service, negotiation, and communication skills with the ability to recognize and support the specific needs of the most vulnerable customers/businesses. Qualifications we seek in you: Minimum Qualifications / Skills: Strong written and verbal communication skills. High level of confidentiality and professionalism. Proficient computer skills. Basic knowledge of MS Word & Excel. Open and receptive to feedback. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Min 4+ of experience in Voice Collection process Strong negotiation skills, Assertiveness and confident Problem solver with procedure-driven judgment to find the best solution. Mandatory Process Requirement: Working Model - 100% Work from Office 100% Voice process (B2C /B2B Collection) Work type Calling Delinquent customers. Interested candidate can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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2 - 5 years

1 - 3 Lacs

Chennai

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Position: Collection Executive Experience: 2 to 5 Years Location: Chennai - Guindy Key Responsibilities: Perform zone-wise collections with a minimum monthly target of 95% Update drive records, invoices, and credit notes accurately Convince and follow up with clients effectively for timely payments Requirements: 2 to 5 years of relevant experience in collections Good communication and negotiation skills Strong follow-up and documentation abilities

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1 - 6 years

2 - 5 Lacs

Bengaluru, Gurgaon

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1.Collections Management: -Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices. -Implement collection strategies and follow-up procedures to minimize delinquent accounts. -Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties. -Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes. 2.Account Reconciliation -Evaluate creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories. -Review and update credit limits for customers based on their paymentbehavior and creditworthiness. -Recommend appropriate credit terms and conditions for new customers or changes to existing customers' credit terms. impact timely payment. 3.Credit Assessment: -Evaluate creditworthiness of new and existing customers by analyzingfinancial statements, credit reports, and payment histories. -Review and update credit limits for customers based on their paymentbehavior and creditworthiness. -Recommend appropriate credit terms and conditions for new customersor changes to existing customers' credit terms. 4.Reporting and Analysis: -Preparation & analysis of monthly MIS of Revenue (Billed &unbilled), provisions and Debtors -Ensure periodic ledger reconciliation of the top clients

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0 - 5 years

3 - 8 Lacs

Gurgaon

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Calling to the customers to remind their due date of installment. Reminder calls to delinquent customers who failed to make the EMI payment. Explain the consequences to customer of not paying on time. Provide the options of payment channels for making the payment. Fix appointment for the field collections team if customer asks for collecting payment from home. Follow up with the customers till the payment is received. Ensure that all details of the calls & update on collections is updated on the system as per the process. Desired Profile: 12th Pass Preferably 6 months of relative experience. Clear communication with good convincing skills Should have basic computer knowledge. Typing speed of at least 15 words per minute Willing to work in shift. Who should join? Candidate who is looking to go an extra mile to grow fast. Candidate who is willing to learn best processes / practices in the industry.

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5 - 10 years

3 - 8 Lacs

Bengaluru, Gurgaon, Noida

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HIRING UPDATE! Industry: BPO Role Available: B2B Collections Requirements: Minimum 5 year of experience in an International B2B Collections (mandatory) Excellent command over English Strong customer handling skills Salary: Up to 9L (based on last in-hand salary) Qualifications: Any Graduate Good communication skills required Shifts: Rotational shifts & week-offs Immediate joiners only Locations: Gurugram Noida Bangalore If you meet the requirements and are looking for a new opportunity, wed love to hear from you! Interested candidates can send their resumes to admin@spearheadps.com OR Contact us via call/WhatsApp at 9899080360

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1 - 6 years

4 - 9 Lacs

Hyderabad, Noida, Mumbai (All Areas)

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We are hiring for Collections process with immediate joining and best Salary in industry. JD Summery. Voice skills with Collections/Recoveries exp (Banking Domain) is a must for the below requirement. It can be Loan Recoveries/ Mortgage Recoveries Candidates should have worked in International geographies (US/ UK/ AUS). Associates with 1 to 6 years of experience for Agent & 1-10 Years( for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. Articulate with good telephone manners, with the ability to be empathetic and a desire to do the right thing. Strong Communication skill in English will be a key part of the role. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required Contact Aditya : 9900024811 / 7259027295 / 7259027282 / 9686682465

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3 - 8 years

5 - 6 Lacs

Bengaluru

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Min 2yr exp in OTC majorly collections 5 Days hybrid/WFO Sal upto 6.5L fixed Cabs Call Shruti 9891918226 mail at shruti.imaginators22@gmail.com Required Candidate profile Good communication Need good experience in OTC collections Virtual Interviews

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10 - 15 years

5 - 7 Lacs

Ghaziabad

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Role & responsibilities Ensure regular monitoring of project progress and keep clients updated on the same. Maintain Sales MIS and all client related documentation, updated on a daily basis. Maintain relationships with clients and handle all client queries and post booking formalities till possession. Collect, maintain and track payments from all clients. Follow up with banks for ensuring timely collection of customer demands. Follow-up with the Home loans department for customer loan disbursement. Strategic planning for improvement of customer satisfaction level. Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking. Handing apartment unit possession and handing over to clients Maintain proper communication to ensure all legal compliance Preferred candidate profile Robust personality Efficient and active work ethic Excellent customer retention skills Excellent communication skills, over phone and emails Preferably of millennial generation Willing to take up work and deliver results Polite by nature Perks and benefits Target based incentives

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0 - 5 years

3 - 5 Lacs

Delhi NCR, Gurgaon

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Hiring For International Voice Process Cab Facility Grad/UG Fresher are welcome For BE/B.Tech 6 Months exp with International BpO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BpO -5.30 LPA Call- Himanshu 9289877542

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4 - 8 years

4 - 6 Lacs

Bhiwadi

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Implement and execute effective collection strategies to optimize cash flow. Conduct regular follow-ups on overdue accounts and manage the collection cycle efficiently. Set and monitor monthly collection targets, ensuring alignment with overall business objectives. Prepare and present reports on collection performance and areas for improvement. Analyze aging reports and payment patterns to identify trends and risks. Suggest appropriate collection treatments based on data insights to enhance recovery rates. Stay updated on industry trends and best practices in accounts receivable and collections, specifically in the telecom sector. Familiarity with telecom billing systems and collection processes. Note - Interested candidates, please share updated CVs at hr@orientcables.in or can call at 7230009115.

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1 - 3 years

0 - 2 Lacs

Bengaluru

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Role & responsibilities Ensure timely collection of dues, maintaining records of payments. Contact users via calls, emails, and other channels for overdue payments. Follow up and negotiate on overdue payments. Address payment disputes and collaborate with internal teams for resolution. Track user accounts for timely payments and escalate issues. Generate reports on overdue payments and follow up accordingly. Maintain positive relationships with users, ensuring a customer-first approach. Handle sensitive customer data professionally. Keep accurate records in CRM and prepare reports on collection performance. Identify opportunities to improve the collections process and efficiency. Collaborate with management on strategies for achieving goals. Preferred candidate profile 1-3 years in collections, debt recovery, or accounts receivable. Bachelors degree preferred (but not mandatory). Strong communication, time management, basic financial knowledge, and proficiency in MS Excel.

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1 - 5 years

3 - 6 Lacs

Pune, Bengaluru

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Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Job description: Associates with minimum 1 - 3 years of experience to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. Good communication skills with commercial/ corporate banking experience into Recoveries/ collections. Experience in Commercial / Corporate banking is mandatory. Candidates should have worked in international geographies (US/ UK/ AUS). Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 159 b) For Position in Pune Search : Job Code # 160

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5 - 7 years

5 - 9 Lacs

Pune, Bengaluru

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Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Job description: Minimum 5 years of experience with 1 year at least Lead experience required Good communication skills with commercial/ corporate banking experience into Recoveries/ collections. Experience in Commercial / Corporate banking is mandatory. Candidates should have worked in international geographies (US/ UK/ AUS). Strong Communication skill in English will be a key part of the role. Articulate with good email/chat/telephone manners, with the ability to be empathetic and a desire to do the right thing. Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. A customer relationship - Focused background would be usual. Ability to communicate in a professional manner. Efficient and effective daily client management & Managing cases in an effective and timely manner Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: b) For Position in Pune Search : Job Code # 161 a) For Position in Bangalore Search : Job Code # 162

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3 - 6 years

5 - 8 Lacs

Bengaluru

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Hi , We are hiring for the ITES Company for International Banking Recoveries/Collection Role. Skills: a) Min 3 years Voice & Non Voice experience with International Banking Recoveries exp is a must for the below requirement. b) It can be Loan Recoveries/ Mortgage Recoveries c) Candidates should have worked in International geographies (US/ UK/ AUS). Job description: Associates with 3-6 years of experience for Agent & 5-10 Years( for Lead) to work collaboratively in managing a portfolio of customers who have been transferred to recoveries from the network. l Voice : Articulate with good telephone manners, with the ability to be empathetic and a desire to do the right thing. l Non Voice : Articulate with good email/chat , with the ability to be empathetic and a desire to do the right thing. l Strong Communication skill in English will be a key part of the role. l Negotiation skills will be the focused on agreeing the best way forward for repayment of debts. l A customer relationship - Focused background would be usual. l Ability to communicate in a professional manner. l Efficient and effective daily client management & Managing cases in an effective and timely manner l Delivery excellent customer service and building positive relationships within RCB and with professionals (Including solicitors, insolvency practitioners and property consultants) l Working in a conduct policy and guidelines and adhering to all service level agreements that are in place. l Supporting the team with ad-hoc tasks as required To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 149

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2 - 6 years

5 - 9 Lacs

Gurgaon

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Ideal candidate will be responsible for managing the company's receivables, ensuring timely collection of invoices, and maintaining accurate financial records Invoice Management Payment Collection Account Reconciliation Compliance Credit Control

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