Manager

Function - Finance & Accounts

Sub Function - Accounts Receivable(Collections)

Designation - Manager

Key Responsibilities:

• Strong experience in B2B AR collections manage full-cycle collections in a high-volume, customer facing environment
• Set team collection targets and drive performance through consistent follow-ups and accountability
• Proactively follow up on overdue payments, ensuring timely resolution of all outstanding invoices
• Coordinate closely with the Account Management team to align on client status, dispute resolution, and relationship management
• Handle customer queries and provide timely, accurate customer ledger reconciliations to ensure clear understanding and smooth business operations
• Direct interaction with customers via calls and emails to push for payments and negotiate resolutions when needed

• Track AR aging reports and collection KPIs; regularly present insights and action plans to leadership
• Use data to identify trends and root causes of payment delays; recommend strategic interventions
• Continuously improve collections processes, tools, and team structure as the company grows
• Support audits and month-end close processes with accurate receivables reporting

Qualifications & Skills:

• Bachelors and Masters degree in Accounting, Finance, or related field
• Minimum of 5 - 6 years of experience in accounts receivables, with a strong track record in B2B collections
• Strong knowledge of B2B AR processes, financial systems, and ERP tools (e.g., SAP, SAP-Ariba, Oracle, or equivalent)
• Excellent analytical, problem-solving, and decision-making skills
• Exceptional communication and interpersonal skills
• Experience in the healthtech industry is a plus