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Sutherland
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Openings For AR collections- B2B & B2C

Openings For AR collections- B2B & B2C

Sutherland

3 - 8 years

1 - 5 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

B2B Collection Ar Collection B2C Collection Collections Process Corporate Collection Dispute Management

Work Mode

Remote

Job Type

Full Time

Job Description

Bachelor's degree with 2-7 years of experience in AR Collection
Understanding of Accounts Receivables process
Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
Monitor high-risk accounts and ensure timely escalation of challenges to management
Continually look at ways to improve the customer experience
Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
Meet the monthly productivity goals
Reconcile complex accounts and have excellent attention to detail
Prepare daily aging report
Strategize the portfolio
Fix the root cause and collect
Work with internal and external stakeholders for better resolution
Provide visibility to the leadership
B2B / B2C international collections experience is mandate

Notice Period-

Preferred Immediate joiners only

Drop your CV to thrisha.m@sutherlandglobal.com

OR call 6381106825

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Thanks & Regards,

Thrisha

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