57 B2C Collection Jobs

Bachelor's degree with 5 - 8 years of experience in AR Collection, B2B & B2C Collections Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolve Provide visibility to the leadership

Dear Candidate, We are hiring for collections (Voice- B2B & B2C)!! Bachelor's degree with 2-7 years of experience in AR Collection, B2B & B2C Collections Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolve Provide visibility to the leadership SHIFT - Rotational WORK MODE - HYBRID NOTICE PERIOD - IMMEDIATE Regards, Pamela Ranet A 6380522325

**Interested candidates, please share their resumes on varsha.sahu@provana.com ** Job description Job Location: Noida Sector-2 Salary up to: 32K - 40K (in hand) + PF + 8K allowance (5K Travel Allowance + 3K Attendance Bonus) Mode: WFO Incentives + Meal+ OT 5 Days Working (with 2 rotational Week offs) Requirements: Graduates/undergraduates can apply. Minimum 6 months of experience for US 1st/3rd party / legal collections. Should be willing to work in the US Shifts Excellent verbal / written communication skills. You will be responsible for: Responsible for interacting with the customers of our clients over the phone, web, and voicemail. Planning the course of action to fully recover outstanding debt from the customers. Updating the data and the information about the clients in the respective CRM systems. Scheduling the payments with the debtors.

BULK HIRING FOR U.S. DEBT COLLECTION, JOIN OUR TEAM! Are you passionate about helping others and have experience in customer service? We are looking for dedicated professionals to assist U.S. customers in managing and resolving their outstanding debts. Join our growing team Job Location: Noida Sector - 2 Work Mode: Work From Office Shift Timing: Rotational Shifts (5 days working) Experience - 6 months of first/third party US Debt collections (Credit Card or legal Collections) Why You Should Join Us: - Competitive Salary with attractive incentives - Attendance Bonuses and Travel Allowances. - Medical Benefits and Provident Fund (PF) - Opportunities for career growth and skill enhancement - A supportive, team-oriented work environment If you're interested, please share your resume ( jaya.kumari@provana.com OR contact at 7303866727). Referrals are highly appreciated, feel free to recommend anyone who fits the role.

We are hiring only North east candidates with American accent. Process : US debit collection Minimum 6 months exp. in any International US voice process Will provide good salary hike on last drawn Call Ruchika @9650997623 Required Candidate profile Excellent Communication skills Perks and benefits unlimited incentives

3 Years+ experience in Voice Collections (OTC) Graduate Only Budget - Upto 6.50 LPA 5 Days/ US Shifts Cabs (Immediate Joiners/Max Notice Period - 15 Days) (Excellent Communications Skills Required) Please Call - 9999869475

3 Years+ experience in International Voice Collections (OTC) Graduate Only Budget - Upto 6.50 LPA 5 Days/ US Shifts Cabs (Immediate Joiners/Max Notice Period - 15 Days) (Excellent Communications Skills Required) Please Call - 9999869475

Need minimum 3 years experience in international b2b collections (voice only) Location: GURUGRAM 1 Side cab 5 days working Rotational shifts UAN Check GRADUATES ONLY Dm for more details: Taranpreet kaur: 7217649106 Need excellent communications skills, graduates only, want immediate joiners only.

min. 3 yrs exp in B2B Collections (International) Package upto 6.5 LPA 1 side cab US Shifts Graduate Contact@7289094130 / yashika.imaginator@gmail.com

Need minimum 3 years experience in international b2b collections (voice only) Location: GURUGRAM 1 Side cab 5 days working Rotational shifts UAN Check GRADUATES ONLY Dm for more details: Taranpreet kaur: 7217649106 Required Candidate profile Need excellent communications skills, graduates only, want immediate joiners only.

Hi Connections, Hiring Collections Specialist Work From Home Key Skill: Collections, Good Communication, International Voice Mandatory Skill: Good Communication, Graduate Freshers Can Apply Preferred Locations : Tamil Nadu, Chennai, Bangalore, Cochin, Bhopal, Hyderabad, Mumbai 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner 7. Identify issues attributing to account delinquency and discuss them with customers and escalate with client 8. Assists with the cleanup of UC's (unapplied credits), short paid invoices 9. Send Dunning letter to customers to make the payment of delinquent accounts 10.Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis 11.Update Daily/Weekly trackers and perform self-quality check 12.Adherence to Control and Compliance 13. Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any 14. Follow and update the Standard Operating Procedure (SOP) 15. Active participation in Learning & Developments 16.Involve in Process Improvements and its implementation 17.Comply with all Internal and External Service Level Agreement & Key Performance Index requirements 18. Interact and Coordinate with the support functions teams 19. Preparing questionnaires along with training team for Internal Assessment 20.Adherence to Control and Compliance and collate related documents towards external / internal audit 21. Acting as a backup to the Team lead as and when required Interested Kindly Ping / Call @ 9791385843 Kindly drop your Resume @ Abinaya.Manoharan@Sutherlandglobal.com Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com”

Hiring for Debt Collection Executive Location- Noida 5 days working, Rotational One side cab Salary up to 40k in hand + 8K Night shift allowance Incentives up to 20k Immediate joiners only with excellent comms skills Mode of Interview- Walk-in Only Required Candidate profile Contact To Apply HR Deepali 9650092537 HR Abhishek 9211266657 HR Ridhi 8178280056

Location: Delhi, Noida Salary: 40k CTC + Inc Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Call-8512850830 Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830

Graduate Of Year 2021-2024 Min 6 months to max 2 yrs of exp in Int.Voice Process/Int.Collections 5 days working Both side cab Location-Noida Salary-6 LPA Contact-9220771924 Akanksha Email-akankshaimaginators@gmail.com

Watsapp details to HR Mamta - 9903044494 • Hiring US Collection Executives for debt collection tasks • Minimum 1yr exp in International process voice mandatory • Excellent comms skills • Location Noida • Salary upto 50k with unlimited incns • Telephonic Selection Minimum 1 year experience in international voice process and excellent communication skills Hiring US Collection Executives for debt collection tasks

Location: Delhi, Noida Salary: 40k CTC + Incentives Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830 Regards, priyanka Sharda Consultancy

Location: Gurugram, Noida Salary: 40k CTC + Incentives Saturday & Sunday Off Working Days: 5 Days Experience: Minimum 9 months of experience in Customer Service, Sales, or Collections (can be First Party / Third Party / UK/US Collections) Required Candidate profile How to Apply: Interested candidates who meet the above criteria can apply by sending their resume or call on number 8512850830 Regards, priyanka Sharda Consultancy

Position Overview: As the Collections Manager, you will lead and manage the Collections function, including Dunning and Collection, Dispute Management, and Credit Management. You'll oversee a team of professionals, ensuring delivery against KPIs and SLAs while maintaining a strong internal control framework. As part of the leadership team, you'll help elevate service delivery standards and drive the sustainable growth of our Shared Services Centre. Pay, benefits and more. We offer a competitive compensation package along with extensive benefitsincluding medical, OPD, term and accidental insurance. More than that, you’ll join a dynamic, growing team where your leadership drives meaningful impact. What you’ll do on a typical day: Lead the Collections tower and drive performance through strategic direction and daily operational oversight. Ensure compliance with credit exposure limits, drive outbound call effectiveness, and maintain consistent touchpoints across accounts. Build collaborative relationships with internal teams (Sales, Disputes, Operations) and key customers. Manage end-to-end people responsibilities: assign tasks, appraise performance, coach, reward, and discipline where needed. Cultivate a high-performance culture and foster continuous team development. Ensure delivery excellence against agreed KPIs/SLAs within a robust internal control framework. Monitor and reduce past-due percentages, improve cash collections, and minimize bad debt risks. Ensure timely documentation of customer interactions in the collections tool. Build deep customer insight through analysis of outstanding balances, payment patterns, and cash flows. Track and manage SLAs, support service reporting, and facilitate service transitions when necessary. Proactively resolve issues flagged by the Business Account Manager. Promote a culture of continuous improvement, applying Lean principles to enhance O2C efficiency. Collaborate cross-functionally to ensure aligned service delivery. Own customer relationship management, including issue resolution and root cause analysis. Act as the escalation point for critical issues across the collections process. Champion innovation to drive value and challenge the status quo. What you need to succeed at XPO: Basic Qualifications: Bachelor's degree in Commerce from a recognized university. Basic accounting knowledge with Six Sigma, LEAN, or similar quality management certification. Experience: 15+ years of experience, with a strong background in Collections within logistics, shipping, or transport industries (mandatory). At least 10 years managing client-service functions in a shared services environment. Deep understanding of end-to-end O2C processes and best practices. Strong financial, operational, and stakeholder management capabilities. Proven experience in managing large teams and leading complex projects. Familiarity with budgeting, recruiting, coaching, and employee development. Skills & Attributes: Strategic thinker with a balanced short- and long-term view. High motivation and strong growth mindset, both personally and for team development. Entrepreneurial approach and ability to thrive in a start-up or evolving service center environment. Excellent communication and stakeholder engagement skills across all levels. Be part of something big.

Hiring for US Collection (3rd Party or 1st Party Collection / US Process ) Experience : Min. 1 years Salary up to : 25k to 50k plus incentives Loc. : Delhi / Noida 5 days working Night shift Cab / Travel allowance Sat & Sun fixed off

Min. 1 year exp. required in Collection Salary upto 45k in hand Both side cab Graduate US Shift Interestec Candidate Contact @7289094130 / yashika.imaginator@gmail.com

Monitoring accounts to identify overdue payments Finding and contacting customers to arrange debt payoffs Keeping accurate records and reporting on collection activity Report on collection activity and accounts receivable status Reconcilation Required Candidate profile Bcom with Knowledge of billing procedures and collection techniques Proven experience as a Collection Specialist or similar role Comfortable working with targets ERP SAP info.aspiringmantra@gmail.com

Watsapp details to HR Mamta - 9903044494 •Hiring US Collection Executives •Minimum 1yr exp in International process voice mandatory •Excellent comms skills •Location Noida •Salary upto 50k with unlimited incns • Telephonic Selection Required Candidate profile •Immediate joiners preffered •Telephonic Selection going on •Watsapp details to HR Mamta 9903044494

Bachelor's degree with 2-7 years of experience in AR Collection Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolution Provide visibility to the leadership B2B / B2C international collections experience is mandate Notice Period- Preferred Immediate joiners only Drop your CV to thrisha.m@sutherlandglobal.com OR call 6381106825 Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com Thanks & Regards, Thrisha

Min 1 Year International B2C collection experience Salary: Upto 40k inhand Grad/UG | 24*7 Shifts 1-time meal | 3k attendance bonus 1-side cab + travel allowance (3.8k/5k) Uncapped incentives Noida Immediate joiners WhatsApp resume: +91-9810996899

You will be responsible for Responsible for interacting with the US customers of our clients over the phone, web and voicemail. Planning the course of action to fully recover outstanding debt from the customers. Updating the data and the information about the clients in the respective CRM systems. Scheduling the payments with the debtors. More about Job Role • Knowledge of 3rd Party collection techniques • Knowledge of Legal Account lifecycle. • Exposure of working on dialer and manual campaigns • Understanding of regulations and statues governing 3rd party legal collections along with different State Laws • Must have good knowledge of FDCPA & State Laws Requirements • Graduates can only apply. • Minimum 6 months experience for US 1st/3rd party / legal collections • Should be willing to work in US Shifts • Excellent verbal / written communication skills *Cabs & Meals will be provided. If interested please share your CV on : niharika.bansal@provana.com