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Customer Relationship Manager Pavitra Conbuild

10 - 15 years

5 - 7 Lacs

Ghaziabad

Work from Office

Role & responsibilities Ensure regular monitoring of project progress and keep clients updated on the same. Maintain Sales MIS and all client related documentation, updated on a daily basis. Maintain relationships with clients and handle all client queries and post booking formalities till possession. Collect, maintain and track payments from all clients. Follow up with banks for ensuring timely collection of customer demands. Follow-up with the Home loans department for customer loan disbursement. Strategic planning for improvement of customer satisfaction level. Implement Fourth Quarter Technologies (4QT) ERP Software for MIS tracking. Handing apartment unit possession and handing over to clients Maintain proper communication to ensure all legal compliance Preferred candidate profile Robust personality Efficient and active work ethic Excellent customer retention skills Excellent communication skills, over phone and emails Preferably of millennial generation Willing to take up work and deliver results Polite by nature Perks and benefits Target based incentives

Posted 2 months ago

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