Customer Relationship Manager

0 - 2 years

2 - 3 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description


Dear Candidate,

Hope you are doing well.

Customer Relationship Manager Inbound Voice

Job Details

  • Location:

    Vashi, Navi Mumbai
  • Experience:

    Fresher or Experienced (6 months1 year in BPO preferred)
  • Education:

    Any Graduation
  • Industry:

    Insurance
  • Working Days:

    5 days (2 rotational weekly offs)

Salary

  • Freshers:

    Up to 17,000 in hand (Approx. 2.50 LPA)
  • Experienced:

    Up to 26,000 in hand (Approx. 3.7 LPA)

Shift Timings

  • Male:

    Between 7:00 AM to 12:30 AM (Any 9.5-hour shift)
  • Female:

    Between 7:00 AM to 8:30 PM (Any 9.5-hour shift)

Requirements

  • Good communication skills in English and Hindi
  • Strong customer-handling and problem-solving skills
  • Ability to maintain and update records accurately
  • Positive attitude and willingness to learn

Job Responsibilities

  • Handle and resolve customer queries via inbound calls
  • Maintain records of interactions and follow-ups
  • Understand process and product information
  • Support customers using predefined scripts

Email:

Immediate Joiners Preferred

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