International Voice Process – Customer Support (BPO)

Hiring for International Voice Process (Customer Support)

Locations:

Mumbai: Malad & Thane

Delhi NCR: Gurgaon & Noida

Shift: Rotational Shifts (Including Night Shifts)

Employment Type: Full-time (On-site)

Job Summary

We are hiring dynamic and customer-focused professionals for an International Voice Process. This role involves interacting with international clients to resolve queries and deliver an excellent customer experience. If you have a flair for communication and a desire to work with global customers, this opportunity is for you!

Key Responsibilities

• Handle inbound calls for international customers
• Provide prompt and accurate solutions to customer queries
• Maintain a high level of customer satisfaction and service quality
• Document call details and follow up as required
• Adhere to company policies and process guidelines

Eligibility Criteria

• Must be a graduate in any discipline
• Excellent English communication skills (verbal and written)
• Willing to work in rotational shifts, including night shifts
• Strong interpersonal and problem-solving skills
• Freshers and experienced candidates both can apply

To apply, share your CV at samriti.alvensatalent@gmail.com

Immediate joiners preferred!

Job Type: Full-time