Job description Hiring for International Voice Process (Customer Support) Locations: Mumbai: Malad & Thane Delhi NCR: Gurgaon & Noida Shift: Rotational Shifts (Including Night Shifts) Employment Type: Full-time (On-site) Job Summary We are hiring dynamic and customer-focused professionals for an International Voice Process. This role involves interacting with international clients to resolve queries and deliver an excellent customer experience. If you have a flair for communication and a desire to work with global customers, this opportunity is for you! Key Responsibilities Handle inbound calls for international customers Provide prompt and accurate solutions to customer queries Maintain a high level of customer satisfaction and service quality Document call details and follow up as required Adhere to company policies and process guidelines Eligibility Criteria Must be a graduate in any discipline Excellent English communication skills (verbal and written) Willing to work in rotational shifts, including night shifts Strong interpersonal and problem-solving skills Freshers and experienced candidates both can apply To apply, share your CV at samriti.alvensatalent@gmail.com Immediate joiners preferred! Job Type: Full-time
Dear Candidate, Hope you are doing well. We are pleased to inform you about an excellent opportunity for the position of Customer Relationship Manager Inbound Voice with one of our reputed clients in the Insurance Industry . Job Details Location: Vashi, Navi Mumbai Experience: Fresher or Experienced (6 months1 year in BPO preferred) Education: Any Graduation Industry: Insurance Working Days: 5 days (2 rotational weekly offs) Salary Freshers: Up to 17,000 in hand (Approx. 2.50 LPA) Experienced: Up to 26,000 in hand (Approx. 3.7 LPA) Shift Timings Male: Between 7:00 AM to 12:30 AM (Any 9.5-hour shift) Female: Between 7:00 AM to 8:30 PM (Any 9.5-hour shift) Requirements Good communication skills in English and Hindi Strong customer-handling and problem-solving skills Ability to maintain and update records accurately Positive attitude and willingness to learn Job Responsibilities Handle and resolve customer queries via inbound calls Maintain records of interactions and follow-ups Understand process and product information Support customers using predefined scripts If this opportunity interests you, kindly share your updated resume at the earliest. Email: samriti.alvensatalent@gmail.com Immediate Joiners Preferred