Experience : 2 to 3 years experience in sales and marketing. Knowledge in Interior and Construction will be additional advantage Attractive Incentives will be provided Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Education: Bachelor's (Preferred) Experience: Business development: 2 years (Required) Lead generation: 2 years (Required) Language: English (Required) Work Location: In person
Summary: Manage and nurture relationships with key clients to drive satisfaction, retention, and upsell/cross-sell opportunities. Act as the primary point of contact and ensure client needs are met efficiently. Key Responsibilities: - Build rapport with new and existing clients; understand their business goals. - Handle inquiries, complaints, and feedback promptly, turning issues into positive experiences. - Track client interactions in CRM tools (Salesforce, HubSpot, etc.) and maintain accurate records. - Collaborate with sales, product, and support teams to deliver solutions and meet client expectations. - Identify upsell/cross-sell chances and pass leads to sales. Required Skills: - 2+ years in customer service, sales, or account management. - Excellent communication (verbal & written) and active listening. - Strong problem-solving and negotiation abilities. - Proficiency in CRM software and MS Office. - Ability to multitask and prioritize in a fast-paced environment. Qualifications : - Bachelor’s degree in Business, Marketing, or related field (or equivalent experience). What We Offer: - Competitive salary + performance bonus. - Friendly, dynamic team environment. Job Type: Full-time Pay: ₹17,000.00 - ₹23,000.00 per month Work Location: In person