Customer Relationship Manager

2 - 3 years

2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Relationship Manager(CRM)

Experience- 2 to 3 years

Salary- 18k to 20k

location: Samaypurbadli.

Key Responsibilities:

- Conduct daily cold calling and follow-ups with leads and existing customers.

- Assign qualified leads to the field sales team and ensure timely follow-ups.

- Coordinate between clients, sales, and installation teams for smooth order flow.

- Manage the entire customer journey from sales initiation to closure.

- Maintain records, update CRM, and track payment status.

- Provide support for client feedback, issues, and post-sales assistance.

- Maintain a polite, empathetic, and professional communication style with clients.

Requirements:

- Good communication and interpersonal skills.

- Ability to handle customer queries calmly and professionally.

- Strong follow-up discipline and coordination skills.

- Basic computer knowledge (CRM tools, MS Office, WhatsApp communication).- Empathetic and customer-first approach.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Application Question(s):

  • Are you comfortable for samaypur badli location?
  • what is your current salary?
  • what is your expected salary?
  • what is your notice period?
  • what is your location?

Work Location: In person

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