Customer Relationship Management Specialist

Company Description

At CO.GALLERY, we deliver comprehensive creative and marketing solutions tailored for modern brands. Our expertise encompasses content production, e-commerce photography, video shoots, and campaign creation, ensuring that each detail reflects the brand’s identity. We also provide strategic social media management and performance marketing to help brands reach the right audience with measurable impact. With an emphasis on consistent brand value through engaging visuals and data-driven strategies, our team ensures every project is executed with creativity, precision, and purpose. Partnering with CO.GALLERY means not just getting noticed, but growing with impact.

Role Description

This is a full-time on-site role for a Customer Relationship Management Specialist located in Kozhikode, Kerala, India. The Customer Relationship Management Specialist will manage day-to-day tasks including maintaining and optimizing CRM systems, facilitating effective communication between the company and its customers, and enhancing customer relationships. The role also entails analyzing customer data to identify trends, supporting sales efforts by coordinating with the sales team, and overseeing project management to ensure timely delivery of client solutions.

Qualifications

• Skills in Customer Relationship Management (CRM) and Communication
• Experience in Sales and supporting sales efforts
• Proficiency in Analytical Skills to interpret customer data and trends
• Project Management skills to ensure timely delivery of client solutions
• Strong organizational and multitasking abilities
• Previous experience in a similar role is a plus