Company Description Jugteshwar Hospitality & Services Pvt Ltd, the rebranded version of Luxurious Hospitality in India, offers a range of multi-branded options for comfort, reliability, luxury, and royal experiences. We specialize in making travel to both Indian and International destinations smoother and more enjoyable. Our mission is to provide top-notch hospitality services that meet the needs of our diverse clientele. Role Description This is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, and ensuring customer satisfaction. Daily tasks include problem resolution, offering assistance, and maintaining a high level of customer service. The role requires effective communication skills and the ability to work well within a team. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Online Support skills Technical Support skills Excellent communication and interpersonal skills Ability to work in a fast-paced environment and manage multiple tasks Bachelor's degree or equivalent experience in a related field is a plus
Company Description Jugteshwar Hospitality & Services Pvt Ltd, the rebranded version of Luxurious Hospitality in India, offers a range of multi-branded options for comfort, reliability, luxury, and royal experiences. We specialize in making travel to both Indian and International destinations smoother and more enjoyable. Our mission is to provide top-notch hospitality services that meet the needs of our diverse clientele. Role Description This is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, providing online and technical support, and ensuring customer satisfaction. Daily tasks include problem resolution, offering assistance, and maintaining a high level of customer service. The role requires effective communication skills and the ability to work well within a team. Qualifications Customer Support and Customer Service skills Customer Satisfaction and Online Support skills Technical Support skills Excellent communication and interpersonal skills Ability to work in a fast-paced environment and manage multiple tasks Bachelor&aposs degree or equivalent experience in a related field is a plus Show more Show less
About the Role You will be the linchpin in managing and nurturing client relationships. Through strategic use of CRM tools, data-driven insights, and thoughtful customer engagement, you'll help build loyalty and trust among our customers. Key Responsibilities Implement and maintain CRM workflows tailored to Jugteshwar’s customer touchpoints. Segment customers effectively and design engagement strategies (e.g., newsletters, offers, and surveys). Analyze CRM data to track trends, response rates, and satisfaction metrics. Coordinate with marketing, operations, and support teams for customer-centric initiatives. Respond proactively to customer feedback and escalate issues as needed. Provide regular CRM performance reports and insights to leadership. Skills & Qualifications Bachelor’s degree in business, hospitality, marketing, or a related field. 1–3 years of experience in CRM, preferably in travel, hospitality, or services. Hands-on with CRM platforms (Salesforce, Zoho, HubSpot, or similar). Strong analytical, communication, and organizational skills. Customer-oriented mindset with attention to detail. (Optional but beneficial) CRM certification or SQL / basic data skills.
About Us Jugteshwar Hospitality and Services is a growing name in the hospitality and facility management industry. We offer comprehensive solutions across housekeeping, catering, manpower supply, event support, and other hospitality services. Our commitment to quality, client satisfaction, and operational excellence makes us a preferred partner for many corporate and institutional clients. Job Summary We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will have a passion for sales, excellent communication skills, and a good understanding of the hospitality or service industry. You will be responsible for generating new leads, managing client relationships, and achieving sales targets. Key Responsibilities Identify and develop new business opportunities in target markets Meet with potential clients to present company services and understand their requirements Prepare and deliver sales proposals and presentations Negotiate contracts and close agreements to maximize profits Build and maintain strong relationships with existing clients Maintain an up-to-date database of clients, prospects, and sales activities Collaborate with the operations team to ensure service delivery meets client expectations Stay updated on industry trends, competitor activities, and market conditions Achieve monthly and quarterly sales targets Requirements Proven experience in sales, preferably in hospitality, facility management, or service-based industries Excellent communication, presentation, and negotiation skills Strong interpersonal skills and the ability to build rapport with clients Self-motivated, target-oriented, and able to work independently Proficient in MS Office (Excel, Word, PowerPoint) A bachelor's degree in Business, Marketing, Hospitality, or a related field is preferred Knowledge of the local market and business environment will be an added advantage Willingness to travel as required
Company Description The Royal Avenue is a premium lifestyle and wellness brand offering exclusive membership programmes designed to provide unmatched luxury, wellness, and personalized services. We are expanding our reach and looking for dynamic sales professionals to join our team. Key Responsibilities: 1) Promote and sell The Royal Avenue’s membership programmes across assigned regions. 2) Identify and generate leads through field sales, networking, events, and digital outreach. 3) Conduct client meetings, presentations, and product demonstrations to showcase membership benefits. 4) Build and maintain strong relationships with potential and existing clients. 5) Achieve monthly and quarterly sales targets. 6) Participate in promotional activities, exhibitions, and campaigns. 7) Maintain accurate records of sales, leads, and client interactions in CRM tools. 8) Collaborate with marketing and operations teams to ensure excellent customer experience. Qualifications Graduate in any discipline; MBA in Marketing/Sales is an advantage. 1–4 years of experience in sales (sanitary and hardware,hospitality, wellness, lifestyle, or real estate preferred). Strong communication, negotiation, and presentation skills. Self-motivated with a target-driven attitude. Ability to travel within assigned region. Fluency in English and regional language is an advantage.
Company Description The Royal Avenue is a premium lifestyle and wellness brand offering exclusive membership programmes designed to provide unmatched luxury, wellness, and personalized services. We are expanding our reach and looking for dynamic sales professionals to join our team. Key Responsibilities: 1) Promote and sell The Royal Avenue’s membership programmes across assigned regions. 2) Identify and generate leads through field sales, networking, events, and digital outreach. 3) Conduct client meetings, presentations, and product demonstrations to showcase membership benefits. 4) Build and maintain strong relationships with potential and existing clients. 5) Achieve monthly and quarterly sales targets. 6) Participate in promotional activities, exhibitions, and campaigns. 7) Maintain accurate records of sales, leads, and client interactions in CRM tools. 8) Collaborate with marketing and operations teams to ensure excellent customer experience. Qualifications Graduate in any discipline; MBA in Marketing/Sales is an advantage. 1–4 years of experience in sales (sanitary and hardware,hospitality, wellness, lifestyle, or real estate preferred). Strong communication, negotiation, and presentation skills. Self-motivated with a target-driven attitude. Ability to travel within assigned region. Fluency in English and regional language is an advantage.
As a Sales Professional at The Royal Avenue, you will play a crucial role in promoting and selling our exclusive membership programmes to clients in various regions. Your responsibilities will include: - Promoting and selling The Royal Avenue's membership programmes in the assigned regions. - Identifying and generating leads through field sales, networking, events, and digital outreach. - Conducting client meetings, presentations, and product demonstrations to highlight the benefits of membership. - Developing and maintaining strong relationships with potential and existing clients. - Meeting monthly and quarterly sales targets. - Participating in promotional activities, exhibitions, and campaigns. - Keeping accurate records of sales, leads, and client interactions in CRM tools. - Collaborating with the marketing and operations teams to ensure a top-notch customer experience. Qualifications required for this role include: - Graduation in any discipline; an MBA in Marketing/Sales is an advantage. - 4 years of experience in sales, preferably in industries such as sanitary and hardware, hospitality, wellness, lifestyle, or real estate. - Strong communication, negotiation, and presentation skills. - Self-motivated with a target-driven attitude. - Willingness to travel within the assigned region. - Fluency in English and knowledge of regional languages are advantageous.,