Customer Relationship Management Specialist

As a Customer Relationship Management Specialist at Cambay Foodservice Packaging, you will play a crucial role in managing customer relationships and ensuring their satisfaction. Located in Surat, this full-time on-site position will require you to implement CRM strategies, analyze customer data, and collaborate with various departments to optimize the customer experience journey. Your responsibilities will include establishing and nurturing positive relationships with existing clients, providing timely responses to customer inquiries, and identifying opportunities for enhancing customer experience. By analyzing customer data and trends, you will contribute to the development of effective CRM strategies and support customer retention initiatives through personalized marketing campaigns and loyalty programs. To excel in this role, you should possess strong analytical skills, effective communication abilities, and expertise in Customer Relationship Management (CRM). Experience with CRM systems, project management, and the food packaging industry will be beneficial. A Bachelor's degree in Business Administration or a related field is required. If you are a detail-oriented professional with a passion for customer satisfaction and a desire to stay updated on industry trends and best practices, we encourage you to apply for this exciting opportunity by sharing your resume with us at hr@cambay.co.in. Join our dynamic team at Cambay Foodservice Packaging and be a part of our mission to provide sustainable and eco-friendly food packaging solutions to our global clientele.,