Customer Relationship Management Specialist

1 years

0 Lacs

Posted:12 hours ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

This is a full-time on-site role for a Customer Relationship Management Specialist located in Chennai. The CRM Specialist will be responsible for setting up the CRM systems from scratch and scaling it from 0 to 25000 customers in 1 year time.

He will also be responsible for analyzing customer data to improve sales and customer satisfaction, and coordinating with sales teams. Additional tasks include developing and implementing CRM strategies, managing CRM software, and ensuring that customer information is accurate and kept up-to-date.


Qualifications

  • Customer Relationship Management (CRM), Sales skills
  • Analytical Skills
  • Excellent Communication skills
  • Project Management skills
  • Strong organizational abilities
  • Experience using CRM software
  • Bachelor's degree in Business, Marketing, or related field

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