Customer Relationship Management Specialist

As a Customer Relationship Management Specialist at our company located in Marmagao, you will play a crucial role in managing and analyzing customer interactions and data to enhance business relationships. Your responsibilities will include maintaining the CRM system, identifying sales opportunities, delivering projects promptly, and ensuring high customer satisfaction levels. Additionally, you will collaborate closely with sales and communication teams to devise and execute successful customer relationship strategies. Key Responsibilities: - Manage and analyze customer interactions and data to optimize the customer lifecycle - Maintain the CRM system to ensure accurate and up-to-date information - Identify sales opportunities and work towards maximizing them - Deliver projects efficiently and within specified timelines - Collaborate with sales and communication teams to develop effective customer relationship strategies Qualifications Required: - Proficiency in Customer Relationship Management (CRM) tools and techniques - Strong analytical skills for data analysis and strategy development - Excellent communication skills for both internal and external interactions - Experience in sales and business opportunity identification - Project management skills to ensure successful project delivery - Ability to work effectively in cross-functional teams - Bachelor's degree in Business, Marketing, or a related field is preferred,