Customer Relationship Management Specialist

Company Description

Velociti is a pioneering real estate firm dedicated to transforming the landscape of the Bangalore real estate industry. With over two decades of experience, Velociti is driven by a passion to deliver the finest home buying experience possible. We connect people and homes with a practical approach and personal touch, creating strong partnerships with top real estate brands. Our energetic crew and commitment to using the latest technologies ensure a hassle-free experience for our esteemed customers. We always strive to realize our clients dreams with extraordinary levels of skill, patience, imagination, experience, and dedicated service.

Role Description

This is a full-time on-site role for a Customer Relationship Management (CRM) Specialist, located in Bengaluru. The CRM Specialist will be responsible for managing customer relationships, analyzing customer data, and ensuring client satisfaction. Day-to-day tasks include developing and implementing CRM strategies, handling customer inquiries, supporting the sales team, and managing projects to improve customer relationship management processes.

Qualifications

• Strong Analytical Skills and Project Management abilities
• Excellent Communication and Sales skills
• Experience in Customer Relationship Management (CRM)
• Ability to work in a dynamic, fast-paced environment
• Proficiency in CRM software and tools
• Bachelor's degree in Business, Marketing, or a related field
• Experience in the real estate industry is a plus