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Customer Relationship Executive - PV Finance - Motor Finance

Customer Relationship Executive - PV Finance - Motor Finance

Tata Capital

1 - 3 years

9 - 12 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

customer relationship recovery sales marketing customer centric management skills team management customer service customer care presentation skills creative skills customer support collections customer handling crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and results-driven Customer Relationship Executive to join our team in Chennai. The ideal candidate will have 1-3 years of experience, excellent communication skills, and the ability to work in a fast-paced environment. Roles and Responsibility
Achieve assigned collection targets for SLCV&PV (in the 0-3 range) through effective collection strategies.
Ensure timely recovery of dues, maintain customer relationships, monitor accounts, and comply with legal and company policies.
Regularly contact existing clients to maintain company presence and ensure daily visits and customer target meetings.
Adhere to laid down processes and accept challenging environments.
Submit collection documents correctly and on-time.
Execute sales plans to meet business objectives.

Job
12th Pass/Graduate with a strong educational background.
Specialized job competencies include communication, negotiation, market/industry knowledge, and collections (policy, procedures & scheme).
Behavioral competencies include execution excellence, customer centricity, fostering synergy, and teamwork.
Patience, comfort in field movements, and possession of a two-wheeler license are required.
Preferably local candidates with a strong understanding of the industry and market trends.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Relationship Executive - PV Finance - Motor Finance