Posted:1 day ago|
Platform:
On-site
Full Time
The Customer Relationship Executive will be responsible for managing client interactions, ensuring
customer satisfaction, and maintaining accurate records using advanced Excel skills. The role
requires strong communication, follow-up, and reporting abilities to support both sales and
operations teams.
● Build and maintain strong relationships with customers.
● Handle inquiries, coordinate orders, and provide after-sales support.
● Prepare and manage customer databases, reports, and trackers in Excel (advanced formulas,
Pivot Tables, VLOOKUP, MIS reporting).
● Assist the sales team with MIS reports, sales data analysis, and follow-ups.
● Coordinate between clients and internal teams (sales, logistics, accounts) for smooth
execution.
● Ensure timely responses to customer needs and resolve queries effectively.
● Support customer engagement initiatives and feedback collection.
Anantam HR
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