279 Customer Onboarding Jobs

Be a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefits Increase renewal rates, drive adoption and consumption, improve customer satisfaction, and work with our customers Required Candidate profile Minimum 5 years of experience in customer success serving enterprise customers with more than 1000 employees Experience working in an Insurance Broking Industry or B2B SaaS preferred.

The Customer Success Manager (CSM) plays a pivotal role in ensuring the successful use of "SuvarnaSetu Business App" by clients who have subscribed to the same and their retention. The primary objective is to drive customer satisfaction, engagement, and usage of the app, ultimately contributing to customer retention and business growth. This role requires a proactive and customer-centric individual who can drive customer success through effective communication, relationship-building, and a deep understanding of the SuvarnaSetu Business App's value proposition. Adaptability, problem-solving skills, and a passion for customers delight are key attributes for success in this role. The ideal cand...

Role Overview: You will be part of a global leader in integrated logistics, Maersk, which has been revolutionizing the industry for over a century. At Maersk, innovation, transformation, and setting new standards for efficiency, sustainability, and excellence are at the core of operations. With a strong belief in diversity, collaboration, and continuous learning, Maersk strives to ensure that its workforce mirrors the customers it serves. With a workforce of over 100,000 employees spanning 130 countries, Maersk is shaping the future of global trade and logistics. Join Maersk to explore cutting-edge technologies and contribute to a brighter, more sustainable future. Key Responsibilities: - Ha...

Shift and schedule Day shift Monday to Friday Job Summary Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. Were specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches. As a key member of our leadership team, you will help craft the companys customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions,...

MaintWiz is looking for roles in Customer Success function. Selected candidates will be working on implementation of Industry 4.0 solutions in Plant Maintenance and Industrial Asset Management. Key client-facing role with ownership of deliverables and KPIs Fully manage product implementations and customer onboarding Conduct regular product and project implementation reviews with customer team Up sell and cross sell MaintWiz services and additional product features Documentation of client processes and mapping to MaintWiz functionality Training of new and existing customer user groups Maintain customer new request pipeline and provide ETA for delivery Managing metrics on Project Delivery, Cli...

Role Overview: As a Customer Onboarding Specialist at Facilio, you will be responsible for managing the entire onboarding journey for new customers. Your role will involve understanding customer requirements, translating them into clear documentation, coordinating product configuration and testing, and providing training to ensure smooth adoption of Facilio's platform. Key Responsibilities: - Own customer onboarding process from initial discovery to final rollout, ensuring maximum value for customers. - Conduct workshops to gather business requirements and map them to Facilio modules. - Translate customer objectives into detailed documentation (BRDs) and define project scope based on timelin...

Role Overview: As a Senior Customer Success Manager Migration Advisory Specialist for the APAC Region at Azul, you play a crucial role in ensuring that Azul's customers in the India, ASEAN, Japan, China, and Australia/New Zealand regions achieve their goals with Azul's software and experience smooth transitions to Azul technology. Your success in this position will be driven by your technical expertise, exceptional coordination skills, and focus on delivering outstanding customer satisfaction. This role involves supporting and regularly interacting with Asia Pacific customers and partners, requiring availability during business hours in New Zealand, Australia, China, Japan, ASEAN, and India....

Join the dynamic team at Dasaldhan Chemicals, a leading chemical trading company, as we seek to add a talented Sales Associate to our Sales and Marketing Department. We're on the lookout for a polished professional who can step in and take the reins, guiding our sales team while streamlining and automating our operations. If you're eager to dive into the trading world, collaborate closely with stakeholders, and make a significant impact by optimizing processes, then this role is tailor-made for you! About the Role The candidate is expected to demonstrate an unwavering commitment to customer obsession, with a keen focus on upselling, cross-selling, and identifying opportunities for business g...

Role Overview: As a Senior Customer Onboarding Specialist at Freshworks, you will play a key role in collaborating with Project Managers to configure the Freshworks suite of products according to customer requirements and providing product training. Your main goal will be to exceed customer expectations by translating business needs into product use cases, configuring products, and training customers and their teams effectively. Your critical thinking, problem-solving skills, and ability to multitask will be crucial in delivering exceptional customer experiences. Key Responsibilities: - Customer-focused approach with strong communication abilities - Translate business needs into product use ...

We are looking for a competitive and trustworthy Sales and Marketing Executive & BDM to build up our business activities. Responsibilities: Identify and pursue new business opportunities and partnerships to drive revenue growth. Develop and implement strategic sales and marketing plans to achieve company objectives. Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions. Conduct market research to identify trends, customer needs, and competitive landscapes. Present and demonstrate our products/services to potential clients, effectively communicating their value proposition. Negotiate contracts and close deals, ensuring mut...

Roles & Responsibilities: Customer Acquisition Acquire new Savings Account (SA) customers from the designated segment and generate referrals from the assigned catchment area Ensure sourcing of quality SA accounts in alignment with the bank's product mix, customer segments, and constitution guidelines Customer Onboarding & Activation Provide proper guidance to customers regarding product features, required documentation, and account usage Ensure account opening within defined TAT and M+1 activation by encouraging repeat funding and business transactions Facilitate customer familiarization with branch services, relationship managers, and digital banking processes Drive proactive registration a...

Roles & Responsibilities: Customer Acquisition Acquire new Savings Account (SA) customers from the designated segment and generate referrals from the assigned catchment area Ensure sourcing of quality SA accounts in alignment with the bank's product mix, customer segments, and constitution guidelines Customer Onboarding & Activation Provide proper guidance to customers regarding product features, required documentation, and account usage Ensure account opening within defined TAT and M+1 activation by encouraging repeat funding and business transactions Facilitate customer familiarization with branch services, relationship managers, and digital banking processes Drive proactive registration a...

As a Microfinance Business Sales Representative, your role is crucial in driving sales and achieving business goals. Your responsibilities will include: - Ensuring the onboarding of quality customers to maintain the highest portfolio quality. - Identifying Joint Liability Groups and disbursing loans tailored to the target customers and geographies. - Conducting Compulsory Group Training (CGT) sessions among members. - Enabling business growth in assigned territories for deeper market penetration. - Achieving disbursement targets and desired productivity numbers. - Conducting regular center meetings for collections with maximum attendance to maintain customer contact. - Maintaining expected c...

You will be responsible for overseeing a team of customer success managers, technical support engineers, onboarding specialists, and delivery partners across multiple products within the organization. Your primary role will be to serve as the primary site contact lead for the CX organization in India. You will work cross-functionally with Sales, Product, Engineering, and Global Support teams to establish project goals and deliverables. Additionally, you will own all the post-sales functions in the APAC region, ensuring cost-effective service delivery while optimizing customer outcomes and profitability. Your key responsibilities will include: - Hiring and providing on-the-ground talent manag...

As an APM Terminals employee in the Customer Experience department, your role will involve providing services to customers post onboarding in the Maersk environment. Your responsibilities may include, but are not limited to: - Managing customer channels effectively - Handling case management efficiently - Managing customer onboarding process and building relationships - Dealing with contract and dispute management To excel in this role, you should have: - 1 to 4 years of experience in handling shipments (Import/Export) from a logistics background - Understanding of the basics of supply chain management As part of the Administrative stream, you will be supporting others by performing skilled ...

As an experienced Customer Onboarding/product implementation specialist, you will be responsible for onboarding customers and providing enterprise-level technical support. Your role will involve gathering requirements via various communication channels and ensuring the best-in-class implementation of the product. **Role Overview:** You will serve as the primary contact for customers during project implementations, displaying a high sense of urgency and ownership. Building and managing strong relationships with clients and internal stakeholders will be a key aspect of your role. **Key Responsibilities:** - Manage all technical aspects of project implementation from kick-off to Go-Live, includ...

You are seeking a Subject Matter Expert (SME) in CRM Workflows to lead the design and implementation of automated workflows for banking operations. Your responsibilities will include: - Leading the design, configuration, and deployment of automated workflows within the CRM system for banking operations. - Collaborating with stakeholders to map existing processes and optimize them through workflow automation. - Ensuring seamless integration of CRM workflows with core banking systems, contact center solutions, and digital banking platforms. - Defining and implementing role-based access controls, approval hierarchies, and case management processes. - Working on customer onboarding, account main...

You are looking for dynamic Malayalam-speaking tele callers with prior experience in matrimonial services like Bharat Matrimony, Kerala Matrimony, or similar. Your role will involve customer onboarding, lead follow-ups, and relationship management. The location for this position is in Kochin and the salary offered is competitive along with incentives. **Key Responsibilities:** - Customer onboarding - Lead follow-ups - Relationship management **Qualifications Required:** - Fluency in Malayalam - Prior experience in matrimonial services preferred If interested, you can apply via email at hr@chavaramatrimony.com or contact us at +91 9747854785.,

About Company: Axestrack is India's leading provider of Digital Logistics Solutions for Heavy Commercial Vehicles, and the only Indian company to be ever featured in Gartner's Market Guide for Fleet Management. We are proud to hold a dominant position in the Indian market and are actively expanding across Africa, the Middle East, and the US. Our innovative approach and scalable platforms are transforming logistics for the modern world. Website: www.axestrack.com Role Overview: We are looking for a Customer Success Associate (Swift Profile) who will serve as the primary point of contact for our key clients, ensuring seamless onboarding, prompt support, and successful adoption of our SaaS solu...

As a Salesforce Professional at YASH Technologies, you will be responsible for analyzing requirements and developing technical solutions aligned with Salesforce best practices. You will provide solutioning to customers based on user requirements analysis, ensuring that the solutions meet customer expectations. Your role will involve defining optimal designs and solutions to client requirements, delivering customer requirements within agreed timelines, and driving the team for delivery excellence. You will innovate by conceptualizing new tools and accelerators for competency building activities and mentor and guide team members on project deliverables. Additionally, you will prepare functiona...

We are seeking a Customer Success Specialist to provide exceptional support and guidance to our customers. You will act as the primary point of contact, ensuring customers fully utilize our products, resolve technical issues, and have a positive experience. Position: Remote / Onsite (depending on company policy) Key Responsibilities Provide exceptional support to customers via email, chat, and phone, addressing product inquiries, technical issues, and general questions. Guide customers through the onboarding process, ensuring they understand and can effectively use our products. Act as the voice of the customer, providing feedback to the product team to improve features and usability. Identi...

We are seeking a Customer Success Specialist to provide exceptional support and guidance to our customers. You will act as the primary point of contact, ensuring customers fully utilize our products, resolve technical issues, and have a positive experience. Position: Remote / Onsite (depending on company policy) Key Responsibilities Provide exceptional support to customers via email, chat, and phone, addressing product inquiries, technical issues, and general questions. Guide customers through the onboarding process, ensuring they understand and can effectively use our products. Act as the voice of the customer, providing feedback to the product team to improve features and usability. Identi...

We are seeking a Customer Success Specialist to provide exceptional support and guidance to our customers. You will act as the primary point of contact, ensuring customers fully utilize our products, resolve technical issues, and have a positive experience. Position: Remote / Onsite (depending on company policy) Key Responsibilities Provide exceptional support to customers via email, chat, and phone, addressing product inquiries, technical issues, and general questions. Guide customers through the onboarding process, ensuring they understand and can effectively use our products. Act as the voice of the customer, providing feedback to the product team to improve features and usability. Identi...

You will be responsible for driving microfinance business sales and achieving business deliverables by ensuring the onboarding of quality customers to maintain the highest portfolio quality. Your key responsibilities will include: - Identifying Joint Liability Groups and disbursing loans that suit the target customers and geographies. - Conducting Compulsory Group Training (CGT) among members. - Enabling business growth across assigned territories for deeper market penetration and reach. - Ensuring the achievement of disbursement targets and desired productivity numbers. - Conducting regular center meetings for collections with maximum attendance to maintain constant contact with customers. ...

This role is for one of our clients Industry: Technology, Information and Media Seniority level: Associate level Min Experience: 2 years Location: Bangalore JobType: full-time We are looking for a proactive and customer-obsessed Customer Success Manager who will take full ownership of guiding new clients through their journey from initial setup to successful product adoption. This role is pivotal in ensuring customers experience tangible value early, feel confident using the product, and are set up for long-term success. Key Responsibilities Onboarding & Implementation Lead the end-to-end onboarding process for new customers, ensuring a seamless and engaging experience. Understand client obj...