279 Customer Onboarding Jobs - Page 8

You will be responsible for driving microfinance business sales and achieving business deliverables. Your key tasks will include ensuring the onboarding of quality customers to maintain the highest portfolio quality, identifying Joint Liability Groups, and disbursing loans that suit the target customers and geographies. Additionally, you will be conducting Compulsory Group Training (CGT) among members and enabling business growth across assigned territories for deeper market penetration and reach. Your role will also involve ensuring the achievement of disbursement targets and desired productivity numbers. You will conduct regular centre meetings for collections with maximum attendance to ma...

You will be responsible for managing Transaction Banking with a focus on Mobile release cycles. Your role will involve strong Stakeholder Management and exposure to Agile, JIRA, and Confluence. Experience in managing stakeholders across multiple geographies within a Retail banking context is preferred. You should have experience in Customer channels implementation, specifically in Mobile Banking App and/or Browser. Delivery management following Agile framework and usage of tools like JIRA/Confluence is desired. Your responsibilities will include end-to-end project delivery through all stages, from Idea to Closure, including Requirement refinement, Implementation, Testing, and Governance. Pre...

As a customer acquisition specialist, your primary responsibility will be to identify and acquire new CA customers within the designated geographic catchment area. It is crucial to source quality Current Accounts by ensuring the right product mix and segment alignment. Your role will involve facilitating customer onboarding and initial activation within specified turnaround times, including managing KYC procedures, documentation, and welcome kit distribution. In addition, you will be expected to drive digital banking adoption among customers and monitor activation metrics such as M+1 funding and account usage. Providing valuable feedback on market trends, competition analysis, and potential ...

About BiteSpeed BiteSpeed is a Sequoia-backed SaaS startup that specializes in building an AI-native Marketing, Support & Sales suite for e-commerce brands. With a global presence spanning over 50+ countries and working with 2500+ e-commerce brands, we have successfully raised $5.5M+ in funding from renowned investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and others. As we continue to grow and expand, we are looking for individuals who can help us in our mission to double down on existing customers and drive customer retention. This role is pivotal in ensuring that our customers become true fans of BiteSpeed by providing exceptional customer service and listening to their fe...

Role & responsibilities To Manager the customer service non voice team by achieving better response TAT, driving productivity and NPS along with maintaining overall quality scores. Team Leadership & Management Lead, mentor, and motivate a team of customer service representatives handling non-voice channels (email, chat, query form, etc.) Set clear performance expectations and ensure team members meet service level agreements (SLAs) Conduct regular performance reviews, provide feedback, and develop career growth opportunities for team members Operational Excellence Oversee daily operations, ensuring a high level of service quality, accuracy, and efficiency. Monitor and optimize response times...

As a Sales & Business Development professional, you will be responsible for developing and implementing both short-term and long-term sales strategies to achieve the organization's revenue and growth targets. Your role will involve identifying, assessing, and exploring new market opportunities, product lines, and customer acquisition strategies to drive business success. Building and maintaining strong relationships with key customers and stakeholders will be essential to foster loyalty and encourage repeat business. You will be expected to formulate competitive business models and strategies aimed at maximizing market penetration and profitability. Additionally, overseeing the launch and sc...

As a Customer Experience team member at Maersk, your role involves providing services to customers once they have been onboarded into our environment. Your responsibilities may include managing customer channels, handling case management, overseeing customer onboarding and relationship management, as well as managing contracts and disputes, among other tasks. Additionally, within the Administrative stream, you will be supporting others by performing skilled technical, administrative, or operational tasks. This may range from entry-level tasks to supporting experienced individuals with robust technical knowledge in specific areas. At the top level of this career stream, you will be working in...

The Customer Value Partner position at Phenom People in Visakhapatnam, Andhra Pradesh, India, offers an exciting opportunity to join the Customer Success team. As a Customer Enablement Specialist, your primary responsibility will be to deliver exceptional customer service and support to ensure customer success. You will engage with customers, address their inquiries promptly and professionally, troubleshoot any issues they encounter, and offer effective solutions. Building strong relationships with customers, monitoring their satisfaction levels, and identifying areas for improvement will be crucial aspects of your role. Additionally, you will assist in onboarding and training customers, tra...

As a business analyst within our KYC/AML team, you will be responsible for understanding and implementing KYC standards, guidelines, policies, and procedures. This role provides an opportunity to be part of AML/KYC interactions, offering a challenging and rewarding environment for growth and development. You should be well-versed in the software quality life cycle process and have a potential background in working under the Finance/Banking Domain, especially in Anti Money Laundering (AML), Regulations, and Procedures. Understanding AML Key Components such as Know Your Customer, Customer Risk Rating, and Enhanced Due Diligence is essential. Experience in Fenergo's Product KYC (Know Your Custo...

You have an exciting opportunity as a Regional Commercial Manager at Confidence Petroleum India Limited. As the Regional Commercial Manager, you will be responsible for managing all accounting transactions, regulating stock management, sending legal notices to customers with long outstanding dues, and onboarding new customers with proper agreements. To be successful in this role, you should have 5 to 8 years of experience, a graduation in commerce, and an MBA qualification. Fluency in English, Hindi, and the local language is preferred. Your salary range for this position is between 40,000 to 45,000 per month. Your primary responsibilities will include managing accounting transactions, regul...

As the Head of Technical Onboarding at Amagi, you will play a crucial role in leading and managing the technical onboarding team to ensure a seamless integration and onboarding experience for our clients. Your deep expertise in media technology, including Amagi's products and video streaming technologies, will be instrumental in driving customer success and operational excellence. You will be responsible for providing guidance, mentorship, and support to the technical onboarding team, optimizing customer satisfaction and preventing escalations through continuous improvement practices. Collaboration with internal stakeholders such as engineering, product, sales, and peer groups will be essent...

Roles & Responsibilities: Customer Acquisition Acquire new Savings Account (SA) customers from the designated segment and generate referrals from the assigned catchment area Ensure sourcing of quality SA accounts in alignment with the bank's product mix, customer segments, and constitution guidelines Customer Onboarding & Activation Provide proper guidance to customers regarding product features, required documentation, and account usage Ensure account opening within defined TAT and M+1 activation by encouraging repeat funding and business transactions Facilitate customer familiarization with branch services, relationship managers, and digital banking processes Drive proactive registration a...

Role & Responsibilities: Team Management Lead and supervise a team of Video KYC Officers to ensure achievement of performance targets Monitor daily operational metrics including call volumes and verification quality Coach and mentor team members to drive performance improvement and ensure adherence to compliance standards Operational Efficiency Ensure smooth and accurate execution of Video KYC processes with minimal errors Optimize resource allocation to effectively manage volume fluctuations and peak loads Compliance & Quality Control Ensure KYC processes comply with RBI regulations and internal bank policies Conduct periodic quality checks and internal audits to identify and mitigate risks...

You will be responsible for leading and delivering the Customer Onboarding Project across the Bank and integrating it with relevant Core Banking Systems. Your role will involve overseeing the entire onboarding process to ensure a seamless experience for customers. This will include collaborating with various teams within the organization to implement and execute the project successfully. Additionally, you will need to stay updated on industry trends and best practices to enhance the onboarding process and drive customer satisfaction. Your efforts will play a crucial role in improving the overall customer experience and strengthening the relationship between the Bank and its customers.,

You will be joining Hobnob Realtech, a prominent real estate company headquartered in Jaipur and established by Ankit Sachdeva in 2020. We specialize in offering a diverse range of premium properties, including luxury flats, commercial spaces, and Coworking spaces. Our reputation is built on our commitment to quality, transparency, and ensuring customer satisfaction. At Hobnob Realtech, we assist our clients in finding their dream homes, ideal office spaces, or lucrative investment opportunities. Additionally, Hobnob Coworks, our coworking space division, caters to a wide spectrum of clients, from startups to large enterprises. In this role as a full-time Coworking Sales Specialist based in ...

As a Customer Relationship Officer (CRO) at our organization, your primary focus will be on managing and enhancing our MSME, Home Loan, Business Loan, and LAP portfolio. Your role will involve hands-on experience in loan sourcing, customer onboarding, and relationship management within the financial services sector. Your key responsibilities will include sourcing and acquiring customers for LAP, MSME, Home Loans, and Business Loans through field visits, references, and local marketing activities. It will also involve understanding customer requirements, offering suitable financial solutions, conducting credit profiling, collecting necessary documents, and ensuring the smooth processing of lo...

You will be responsible for managing activities throughout the solution idea, design, and implementation process. As a key liaison between the Sales team, prospects, and customers, you will be tasked with understanding technical requirements and providing optimal solutions. Your role will involve supporting the sales teams from a technical standpoint to ensure successful deal closures while guaranteeing that the product/solution aligns perfectly with customer needs. Additionally, you will play a crucial role in onboarding new customers and ensuring their technical satisfaction. Your responsibilities will also include bridging the gap between the offered solutions and the challenges faced by ...

As an international manufacturing leader in intralogistics, BEUMER Group is committed to providing innovative solutions in conveying, loading, palletising, packaging, sortation, and distribution technology. With a strong focus on customer satisfaction and continuous improvement, we are proud of the work our dedicated employees deliver every day. At BEUMER Group, tradition and innovation converge seamlessly to create a dynamic and collaborative work environment. We are currently seeking a Customer Onboarding and Support Specialist to join our team. In this role, you will be responsible for guiding new customers through the onboarding process, ensuring a smooth transition to Elaras offerings t...

You will be responsible for being the primary point of contact for all new customer onboarding within a specific region, with 70% of your time spent on traveling within the region. Your key tasks will include critically analyzing data to propose innovative and scalable strategies to enhance both customer acquisition and retention rates. Monitoring and evaluating the sales team's performance, as well as tracking essential sales metrics such as expense controls and revenue achievements from various regions, will be part of your role. Additionally, you will be tasked with analyzing, structuring, and resolving specific business challenges, driving targeted demand initiatives across different sal...

You will be responsible for managing the entire onboarding journey for new customers at our company, ensuring they derive maximum value from Facilio's platform. Your role will involve a combination of product understanding, customer insight, and effective execution. Your tasks will include overseeing customer onboarding starting from initial discovery and Business Requirement Document (BRD) creation to implementation, User Acceptance Testing (UAT), and final rollout. Additionally, you will conduct workshops to gather business requirements, align them with Facilio modules, and determine their feasibility within the product. Translating customer objectives into detailed documentation (BRDs) an...

As a skilled professional with a minimum of 10 years of experience in Leather Marketing, you will be responsible for various key responsibilities in the tannery market in India, specifically focusing on Ambur, Vaniyambadi, and Ranipet regions. Your primary tasks will involve conducting thorough market analysis, developing effective sales strategies aligned with budget and growth targets, and engaging with relevant tannery partners to present Technology solutions and close sales deals. Additionally, you will be required to secure long-term supply and service contracts, with a specific target to sign contracts with a specified number of sizeable tanneries in the target regions by H2 2025. Expa...

You will be joining the Customer Success organization at SAP, which is dedicated to creating a cutting-edge Virtual customer engagement experience for customers who have purchased an SAP solution. Your main goal will be to enhance customer onboarding and adoption processes in the Digital customer segment, striving to improve renewal rates, customer satisfaction, and overall success through a consistent and scalable approach across various SAP lines of business. As a Customer Success Partner (CSP), you will play a crucial role in engaging with top customers (top 5%) in a personalized manner. To expand this personalized approach to all customer classifications (remaining 95%), SAP has introduc...

As an experienced Customer Onboarding/Product Implementation Specialist, you will play a crucial role in providing enterprise-level technical support to our customers. You will be the primary point of contact during project implementations, demonstrating a high sense of urgency and ownership in all customer interactions. Your responsibilities will include building and managing strong relationships with clients and internal stakeholders, such as Sales, Presales, Customer Success, Product, Engineering, Marketplace, and Support teams. Your role will involve overseeing all technical aspects of project implementation from kick-off to Go-Live, including scoping, change request management, and coor...

As a member of the Shipmnts team, you will have the opportunity to contribute to our mission of Accelerating Global Trade. Shipmnts is an all-in-one Technology Platform that provides software, integrations, and resources for Global Trade & Logistics Management (GTLM). Our ultimate goal is to revolutionize technology for the second largest industry in the world. In this role, you will collaborate closely with our Head of Product, Customer Success Team, and CEO. The Customer Success team plays a crucial role in ensuring a seamless end-to-end customer experience, from planning and implementation to user onboarding and post-onboarding support. Your responsibilities will include promptly resolvin...

The Telesales Executive role requires an energetic individual with excellent verbal communication skills in Hindi and English. The ideal candidate should have prior experience in onboarding B2C customers, particularly for SaaS-based platforms. The primary responsibilities include making outbound calls to potential customers, explaining the benefits of the Arbique platform, handling user queries professionally, following up with interested leads, onboarding new users, and maintaining interaction records. The candidate must have proven experience in telesales, tele-calling, or customer onboarding, with a preference for SaaS knowledge. Fluency in both Hindi and English, strong persuasion skills...