Job
Description
As a Trainer/Faculty with expertise in C++/Java and Data Structures & Algorithms (DSA), your role will involve a combination of teaching and project management. You will primarily focus on delivering high-quality training and support for clients, collaborating with cross-functional teams, and ensuring the success of learners across India. **Key Responsibilities:** - **Project Support:** Collaborate with teams, clients, and vendors to ensure seamless project execution. Gather client requirements, schedule assessments, and coordinate with content and development teams to deliver courses on time. - **Onboarding of Learners:** Lead the onboarding process for new learners, ensuring they have all necessary information and resources for success. - **Documentation & Progress Tracking:** Track project steps, keep clients informed about progress, and support the development of reports monitoring milestones and completion rates. - **Learner Progress Reporting:** Regularly assess and compile learners' progress and share this information with clients. - **Client and Stakeholder Relations:** Build strong, positive relationships with clients and stakeholders, addressing issues swiftly and professionally to maintain client satisfaction. **Qualifications Required:** - Educational background in Computer Science, Engineering, or related field, with a strong foundation in C++/Java and DSA. - Technical proficiency in C++/Java and Data Structures & Algorithms. - Excellent communication skills, both verbal and written, to engage and support learners effectively. - Solid organizational skills to manage multiple tasks simultaneously. - Strong working knowledge of Microsoft Office and learning management systems. - Willingness to travel within the region to support learners and clients in various locations. - Good to have: Previous experience in teaching, training, or working within the ed-tech sector. This role offers a dynamic and exciting opportunity to work with a variety of clients across India. If you are enthusiastic, knowledgeable, and detail-oriented, with a passion for customer success and project management, apply now to start your journey in Customer Success with us! As a Trainer/Faculty with expertise in C++/Java and Data Structures & Algorithms (DSA), your role will involve a combination of teaching and project management. You will primarily focus on delivering high-quality training and support for clients, collaborating with cross-functional teams, and ensuring the success of learners across India. **Key Responsibilities:** - **Project Support:** Collaborate with teams, clients, and vendors to ensure seamless project execution. Gather client requirements, schedule assessments, and coordinate with content and development teams to deliver courses on time. - **Onboarding of Learners:** Lead the onboarding process for new learners, ensuring they have all necessary information and resources for success. - **Documentation & Progress Tracking:** Track project steps, keep clients informed about progress, and support the development of reports monitoring milestones and completion rates. - **Learner Progress Reporting:** Regularly assess and compile learners' progress and share this information with clients. - **Client and Stakeholder Relations:** Build strong, positive relationships with clients and stakeholders, addressing issues swiftly and professionally to maintain client satisfaction. **Qualifications Required:** - Educational background in Computer Science, Engineering, or related field, with a strong foundation in C++/Java and DSA. - Technical proficiency in C++/Java and Data Structures & Algorithms. - Excellent communication skills, both verbal and written, to engage and support learners effectively. - Solid organizational skills to manage multiple tasks simultaneously. - Strong working knowledge of Microsoft Office and learning management systems. - Willingness to travel within the region to support learners and clients in various locations. - Good to have: Previous experience in teaching, training, or working within the ed-tech sector. This role offers a dynamic and exciting opportunity to work with a variety of clients across India. If you are enthusiastic, knowledgeable, and detail-oriented, with a passion for customer success and project management, apply now to start your journey in Customer Success with us!
