3121 Customer Interaction Jobs - Page 3

Key Responsibilities : Credit Evaluation : Assess the creditworthiness of customers applying for auto loans by reviewing their financial profiles, credit history, and loan repayment capacity. Conduct thorough checks, including background and reference verification, to ensure accurate decision-making. Loan Application Processing : Review and validate loan applications for completeness and compliance with bank policies and regulatory requirements. Ensure that all documentation is in place for loan disbursement. Risk Analysis : Identify and evaluate potential risks associated with lending to applicants. Utilize risk management tools and models to minimize credit risk exposure. Approval and Reje...

Job Summary Join our team as a Customer Service Professional where you will play a pivotal role in enhancing customer satisfaction through effective communication and problem-solving. With rotational shifts and a work-from-office model you will engage with customers to address their inquiries and provide solutions. This role requires excellent English language skills and a passion for delivering exceptional service. Responsibilities Provide timely and accurate information to customers regarding their inquiries and concerns. Address customer issues with empathy and professionalism ensuring a positive experience. Collaborate with team members to resolve complex customer problems efficiently. U...

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world s most innovative ficial organizations. As a Senior Product Associate in Digital Utilities - Customer Interaction Utility you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. Job responsibilities Partners ...

INNSOF PVT LTD is looking for Software Support Engineer to join our dynamic team and embark on a rewarding career journey. The Software Support Engineer is a key member of the technical support team, responsible for assisting customers or clients with technical issues related to software products or applications. This role involves diagnosing problems, providing solutions, and ensuring a positive customer support experience. Key Responsibilities : Customer Support : Respond to customer inquiries and technical issues via phone, email, or chat, providing prompt and effective assistance. Issue Diagnosis : Analyze and troubleshoot software - related problems reported by customers, identifying ro...

SAINATH LAND DEVELOPERS PRIVATE LIMITED is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities : 1. Make outbound calls to customers to promote products and services, or follow up on recent purchases. 2. Respond to customer inquiries and provide information about products and services. 3. Resolve customer complaints and provide appropriate solutions. 4. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. 5. Meet and ...

Pharoscion Global is looking for Sales Consultant to join our dynamic team and embark on a rewarding career journey Job Summary: The Sales Consultant is responsible for selling products and services to customers and providing exceptional customer service The role involves identifying customer needs, providing product information, and guiding customers through the sales process The Sales Consultant plays a critical role in achieving sales targets and promoting customer loyalty Key Responsibilities:Develop and maintain a thorough understanding of the organization's products and servicesIdentify customer needs and provide product recommendations based on those needsBuild relationships with cust...

Customer Interaction & Query Handling Respond promptly to customer queries via email, calls, and social channels. Maintain professionalism and empathy in every interaction. Ensure first-contact resolution (FCR) and high customer satisfaction (CSAT). Online Reputation Management (ORM) Monitor and respond to c ustomer reviews on the Play Store and social media in a professional, brand-aligned tone. Escalate recurring issues or negative reviews to relevant teams with actionable insights. Process Management Manage POD (Proof of Delivery) follow-ups, maintain the business tracker, and coordinate with internal teams for closures. Raise requirements and follow up on pending items proactively. Repor...

Key Responsibilities 1. New Store Opening (NSO) Execution • Act as on-ground project coordinator for store setups across multiple cities. • Ensure timely installation of fixtures, branding, IT systems, merchandising, and store readiness. • Liaise with contractors, vendors, and cross-functional teams to meet launch deadlines. • Conduct readiness audits and submit store launch checklists and reports before handover. 2. Initial Store Handholding & Operations • Stay at the new store location for 3045 days (or more) to stabilize operations. • Drive sales during the launch phase, ensuring exceptional customer service. • Implement all retail SOPs related to operations, hygiene, merchandising, and c...

-The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. About the Role Major accountabilities Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships. Engage in value-based conversations (in-person and virtually) to understand crit...

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for execution of customer requests...

We are seeking a persuasive and motivated Sales Coordinator to join Myndwells (www.myndwell.io) dynamic team in Chennai. This role is key to driving business growth by connecting with potential customers, explaining our offerings, and converting leads into sales. The ideal candidate is fluent in multiple languages, results-driven and enjoys interacting with people over the phone. Key Responsibilities: Lead Generation & Sales Conversion: Conduct outbound calls to prospective customers to promote products and services Explain features, benefits and pricing effectively to aid decision-making Follow up on leads and nurture interest through regular engagement Customer Interaction & Support: Handl...

7+ yrs of IT experience The candidate should have practical knowledge on any cloud. Understand networking, VPN’s, compute infrastructure Troubleshoot cloud and OS level issues(based on experience) Scripting knowledge(Any) Logical reasoning to solve real time practical issues Understand devops culture Have good customer interaction skills Preferred: Understanding of microservices. Monitoring and analysis of error report Roles and Responsibilities Should have at least 5-6 years of experience as a Scrum Master and have handled at least 3 projects where Scrum was used. Should be well-versed in the Agile Culture and have a thorough understanding of the Scrum framework Should be well-versed in Scr...

Hiresquad Resources is looking for dynamic VNA (Voice & Accent) Trainers , also known as Soft Skills or Communication Trainers, for a leading International BPO in Pune and Vadodara. If you have exceptional communication skills, a passion for developing talent, and are ready to drive quality in an international voice environment, we invite you to join a team focused on continuous improvement. Role and Key Responsibilities Recruitment Alignment: Partner with Front Line Recruitment Teams to assess the quality of new hires, ensuring they align with operational standards. Quality Assurance: Conduct thorough audits of calls, emails, and chats to ensure strict adherence to quality standards and ope...

As an ideal candidate for the role, you should have 12 to 18 years of overall work experience and a deep passion for customer interaction and solving their challenges. Your fundamental knowledge of the education sector in India, particularly higher education, will be crucial for success in this position. You should have experience in managing relationships with key customers in India and possess a consultative approach towards sales. Your excellent written and verbal communication skills, along with proficiency in executive presentations and time management, will be essential for effectively consulting decision makers of academic institutions. You should also demonstrate the ability to think...

As a Customer Relationship Executive (Female), your role involves managing customer interactions, ensuring high satisfaction levels, and nurturing long-term relationships. You will be responsible for handling customer queries, providing product/service information, coordinating with internal teams, and supporting sales and retention initiatives to enhance the overall customer experience. Key Responsibilities: - Serve as the primary point of contact for customers through calls, emails, or in-person meetings. - Understand customer needs, respond promptly to queries, and ensure timely issue resolution. - Build and maintain positive relationships with existing and potential customers. - Follow u...

As a Home Merchandiser, your role focuses on optimizing the presentation and sales of products within a retail environment, particularly in the home goods or furniture sector. Your responsibilities include creating visually appealing displays, managing inventory, and analyzing sales data to drive revenue and meet business objectives. Key Responsibilities: - Visual Merchandising: Designing and implementing in-store displays, such as window displays, interior arrangements, and special promotions, to attract customers and effectively showcase products. - Inventory Management: Monitoring stock levels, ensuring product availability, and coordinating with buyers and suppliers to manage inventory e...

Key Responsibilities: Lead Conversion: Engage with inbound leads and convert them into confirmed bookings. Customer Interaction: Understand student needs and provide personalized housing recommendations. Market Expertise: Build strong knowledge of student housing options, pricing, and localities. Follow-Up: Maintain consistent communication with leads to ensure successful closure. Collaboration: Work closely with Marketing and Supply teams to streamline operations. Data Management: Accurately record and manage customer interactions using CRM tools. Performance: Consistently meet or exceed individual and team sales targets.

Role Overview: As an Inbound Sales Associate for the UK Inbound Sales Process, you will be responsible for converting incoming inquiries and leads into sales opportunities. Your role involves engaging with potential customers through various communication channels like phone, email, and chat. Strong communication skills, customer-centric approach, and the ability to excel in a fast-paced sales environment are crucial for this position. Key Responsibilities: - Handle inbound sales inquiries promptly and professionally, providing exceptional service to every customer interaction. - Engage with prospects to understand their needs, address questions, and offer relevant information about products...

As an Electronics Engineer at our company, you will be responsible for designing and developing electronic systems and circuits. This includes everything from initial concept to detailed design and testing. You will conduct feasibility studies and requirements analysis to ensure that the proposed electronic solutions meet the project needs. Your role will involve selecting appropriate components and materials, considering factors like performance, cost, and availability. Your duties will also include creating and maintaining design documentation, which includes specifications, schematics, PCB layouts, test plans, and reports. You will be responsible for developing and executing test procedur...

As a Mechanical/Automotive Engineer with 6-10 years of experience mainly in Engine Design CAD domain, your key responsibilities will include: - Planning and management of design activities, including efforts estimation and providing input to Project lead for R&D cost estimation. - Managing design release as per customer process in Team Center. - Interacting with suppliers, conducting design reviews, preparing scorecards for supplier selection, reviewing supplier deviations, and reaching conclusions with mutual agreement. - Providing support at different stages for parts development. - Finalizing parts approval and DVP. - Interacting with customers in overseas Design offices for mutual agreem...

As a Specialist I in Fraud at JPMorganChase, you will be the first point of contact for clients, providing exceptional customer service for various financial products. Your role involves handling calls, building strong customer relationships, and offering innovative solutions to meet client needs. You will thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. Working within a well-defined framework, you will perform routine tasks and follow established procedures, with any non-standard issues referred to your supervisor. - May manage upwards of 100 calls daily, delivering comprehensive support for financial products - Utiliz...

As a dedicated and professional Call Support Executive at Arcatron Mobility Private Limited, your role involves managing inbound and outbound customer calls to provide exceptional service and maintain a positive brand image. Your strong communication skills, patience, and ability to handle customer interactions effectively in a fast-paced environment will be essential for success. Key Responsibilities: - Customer Interaction: Handle incoming calls from customers, resolve inquiries, complaints, and requests promptly. Make outbound calls to follow up on customer queries, feedback, or pending issues. - Issue Resolution: Provide accurate information about products, services, and policies. Troubl...

As a Freight Broker at our logistic company in Mohali, your role involves generating leads, attracting new prospects, and developing a sales pipeline. You will be responsible for identifying and selecting reputable carriers for freight services, providing shipping quotes to customers, booking orders with carriers, and preparing carriers for loads. Tracking the status of loads, managing scheduled collections and drop-offs, and keeping accurate records of activities are essential parts of your responsibilities. Additionally, you will update customers on shipment status, assist with inquiries, and stay informed about market trends in the transportation marketplace. Your qualifications for this ...

Job Description: You will be at the forefront of solving challenging issues, acting as a technical consultant and trusted advisor for Ads customers. Your role will involve leveraging troubleshooting skills to identify root causes, develop solutions, and communicate effectively. Additionally, you will enhance products and processes by identifying trends and advocating for customer needs. This position offers a unique blend of technical problem-solving, customer interaction, and strategic thinking, allowing you to drive positive changes in the Ads ecosystem. Responsibilities: - Understand digital advertising principles. - Manage ad campaign optimization. - Apply basic web editing principles. -...