2296 Customer Interaction Jobs - Page 3

Customer Interaction: Communicate with customers via phone and email to address inquiries, complaints, or service-related issues. Support Initiatives: Provide hands-on support for customer care activities, ensuring prompt and effective resolution of customer concerns. Cross-Selling & Up-Selling: Identify opportunities to promote additional products or services during customer interactions. Performance Tracking: Monitor and track key customer service metrics to evaluate the efficiency and quality of support provided. Data Capture: Accurately document customer interactions, feedback, and service issues in the system for future reference and improvement. Customer Satisfaction: Work consistently...

Customer Interaction: Communicate with customers via phone and email to address inquiries, complaints, or service-related issues. Support Initiatives: Provide hands-on support for customer care activities, ensuring prompt and effective resolution of customer concerns. Cross-Selling & Up-Selling: Identify opportunities to promote additional products or services during customer interactions. Performance Tracking: Monitor and track key customer service metrics to evaluate the efficiency and quality of support provided. Data Capture: Accurately document customer interactions, feedback, and service issues in the system for future reference and improvement. Customer Satisfaction: Work consistently...

Customer Interaction: Communicate with customers via phone and email to address inquiries, complaints, or service-related issues. Support Initiatives: Provide hands-on support for customer care activities, ensuring prompt and effective resolution of customer concerns. Cross-Selling & Up-Selling: Identify opportunities to promote additional products or services during customer interactions. Performance Tracking: Monitor and track key customer service metrics to evaluate the efficiency and quality of support provided. Data Capture: Accurately document customer interactions, feedback, and service issues in the system for future reference and improvement. Customer Satisfaction: Work consistently...

To be perform Electronics components sales - Interact with new/existing customers to increase sales activities - Basic knowledge in Electronics - Interact with source team and offer quotations to customers to perform business development. - Responsibilities on Quotations/ Shipments follow-ups/ delivery to customers to be supervised. - Experience: at least 1 year of experience in electrical/electronic components sales. - Good knowledge in MS office, System activities. - Good Communication skills - Languages: English & Kannada must. Tamil & Hindi most welcome. Location - Bengaluru,Hyderabad,Delhi / NCR, Pune.

We are hiring a Sales Executive with a strong science background to drive sales, build client relationships, and provide technical support to achieve business growth. Key Responsibilities: Sales Strategy Development: Develop and execute sales strategies to meet or exceed sales targets. Understand the scientific market landscape and customer needs to tailor solutions and approaches. Product Knowledge and Demonstrations: Utilize scientific expertise to present and demonstrate products/services to potential clients, answering any technical questions. Provide clear and concise product explanations and applications. Lead Generation and Qualification: Identify and generate new business opportuniti...

- An Inside Sales Representative is responsible for selling products or services over the phone, email, or online platforms. Their main duties include : - Contacting potential customers through calls, emails, and messages. - Understanding customer needs and offering suitable products or services. - Explaining product features, pricing, and benefits to customers. - Following up with leads to close sales and meet targets. - Maintaining records of customer interactions and sales progress. - Working closely with the sales team to improve strategies and boost revenue.

Job Summary: - 1+ year hard core Tele-sales/Pre-Sales/ Telemarketing experience in Out bound calls. - Preferably from Real Estate industry - Should have worked on sales target/result oriented environment - Should be aggressive and know telephone etiquettes - Should have very good convincing skills - Must possess excellent communication skills and fluent in English & Tamil or multilingual Roles & Responsibilities: - To make daily calls to the leads provided as per the target. - To achieve the target on daily/weekly basis - Convert leads to Customer site visits - To explain our projects in details to the customers - To answer customer queries promptly - Able to co-ordiate with Sales team to fi...

The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Must have knowledge of advanced Excel.

Job Responsibilities: Make outbound calls to prospective and existing clients. Explain products or services and gather customer information. Maintain call records and follow up with leads. Assist in achieving call and conversion targets. Perform basic data entry and reporting using computer applications.

Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Standardizing the customer service delivery of an organization. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers feedback to the team. Interacting with customers to determine whether they have a desirable and shareable experience. Helping every customer service professional improve. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service profession...

Telecaller Job Responsibilities: - Making outbound calls to potential customers to promote products or services. - Explaining product features, benefits, and pricing to interested customers. - Persuading customers to make purchases or schedule appointments. - Handling incoming calls and addressing customer inquiries or complaints. - Maintaining accurate records of customer interactions in the database. Telecaller Job Skills and Requirements: - Excellent communication and interpersonal skills. - Persuasive and confident attitude. - Ability to handle rejection and objections professionally. - Familiarity with sales techniques and customer relationship management. - Basic computer skills for da...

What You'll Do: - Make Calls: Contact potential customers and explain our products/services. - Answer Queries: Respond to customer questions in a friendly, clear way. - Set Appointments: Arrange meetings for the sales team. - Follow Up: Check back with customers for additional support or updates. - Record Details: Keep simple notes on customer conversations. What We Need: - Good speaking and listening skills - Basic computer knowledge - A positive and friendly attitude Education: - Any degree (freshers are welcome)

We are looking for a passionate for executive for Operational support. If you are friendly, ambitious and have good communication skills, this job is for you! Responsibilities include: 1. Oversee Day-to-Day Operations: Manage and supervise the daily order cycle ensuring that processes run smoothly and efficiently. Clear coordination with related teams, customers, to make the dispatches smooth and appropriate. 2. Customer interaction and order processing: Process orders on a daily basis, while contacting the customers for order confirmation. Maintaining order data sheets on a daily basis. 3. Documentation of logistics dispatches and timely submission of reports to finance team. Skills require...

As a Sales Executive, you will play a key role in our growth by engaging with customers, understanding their needs, and efficiently processing orders. You will be the face of Gemtree, building and nurturing strong client relationships with reliability, honesty, and professionalism. Your role will also involve managing the entire order process to ensure smooth fulfillment, while closely collaborating with our end-to-end supply chain team to exceed customer demands. Key Responsibilities: Interact with customers, understand their requirements, and process orders Build and maintain strong customer relationships Demonstrate reliability, honesty, and professionalism in all interactions Utilize you...

Aware of tie up with Banquets, Retail Outlets, showrooms. Timeshare Holiday world & Mobile Holiday world experience. Good Communication Skills. Reporting To - Branch Manager / Regional Manager. Candidate Profile required Education Higher Secondary (12th Pass) Required Language proficiency is a must as per the region and not education Responsibilities: Proactively approach and engage with potential customers at designated off-site locations (e.g., events, retail spaces, partner venues). Introduce and promote the company's products, services, or offerings effectively and enthusiastically. Identify potential leads and gather customer information for follow-up. Explain product/service features a...

Role Overview: As a Customer Relationship Manager, your primary responsibility will be to build and maintain strong relationships with clients. You will engage in Customer Interaction by addressing inquiries, providing solutions, and managing feedback and complaints. Strategy Development is a crucial aspect of the role, where you will create and implement strategies to enhance customer satisfaction and retention. Data Analysis will also be a part of your tasks, involving analyzing customer data to identify trends, preferences, and areas for improvement. Collaboration with sales, marketing, and customer service teams will be essential. Additionally, you will oversee CRM System Management to e...

Role Overview: As an individual in this role, you will be applying engineering practice and knowledge to define, configure, and deploy industrial digital technologies such as PLM and MES. Your main responsibility will be managing the continuity of information across the engineering enterprise, including design, industrialization, manufacturing, and supply chain, as well as overseeing the manufacturing data. You will be focusing on digital continuity and manufacturing, developing competency in your area of expertise. Your role will involve sharing your expertise, providing guidance and support to others, and interpreting clients" needs. You will be expected to complete your tasks independentl...

Role Overview: You will be joining our team as a skilled SPE-Performing Servicing professional with 2 to 4 years of experience, specializing in MS Excel and customer service & Complaint Resolution, specifically in the mortgage sector. This role involves working night shifts at our office with no travel required. Key Responsibilities: - Conduct detailed research on written complaints from customers. - Analyze complaints to identify issues and gather necessary information for resolution. - Provide comprehensive written or verbal responses to customers addressing all raised concerns. - Utilize critical thinking skills to evaluate complaint validity and propose effective solutions. - Collaborate...

Role Overview: You will be applying engineering practice and knowledge to define, configure, and deploy industrial digital technologies (such as PLM and MES) to ensure continuity of information across the engineering enterprise. This includes managing design, industrialization, manufacturing, supply chain, and manufacturing data. Key Responsibilities: - Develop competency in your area of expertise. - Share your expertise, provide guidance and support to others, and interpret clients" needs. - Identify problems and relevant issues in straightforward situations and generate solutions. - Actively contribute to teamwork and interact with customers to ensure the successful implementation of digit...

You will be working as a Remote Sales Assistant, joining our expanding team with a focus on customer interaction and sales. This opportunity is suitable for individuals with up to 1 year of experience or freshers eager to contribute to our team. - Handling customer inquiries and providing product information through various communication channels such as phone, chat, or email - Building and nurturing strong customer relationships - Promoting products and services to achieve sales targets - Maintaining accurate customer interaction records - Assisting the sales team with daily tasks - Ensuring exceptional customer service We welcome freshers and candidates with up to 1 year of experience to a...

Role Overview: You will be responsible for assigning sales targets to the team, tracking sales inventory, interacting with customers to convert potential leads, and negotiating effectively. Generating and managing leads, exploring new opportunities in direct sales, and managing sales administration are key responsibilities. You will also ensure after-sales relationship management, data input, and define work objectives for team members. Balancing work allocation, reviewing tasks, and conducting performance appraisals are essential duties. Team building, process improvement, adherence to guidelines, and project timelines are also crucial aspects of the role. Key Responsibilities: - Assign sal...

As a Technical Assistant for Crash Barrier Testing, your role will involve the following responsibilities and qualifications: **Role Overview:** You will be responsible for checking all drawings and conducting material inspections of crash barriers. Additionally, you will perform vehicle inspections, coordinate internally for required equipment at NATRAX, and prepare comprehensive reports including test requirements, photographs, and videos. Your active participation in conducting these tests will be crucial. **Key Responsibilities:** - Check all drawings and perform material inspections of crash barriers - Conduct vehicle inspections - Coordinate internally for necessary equipment and instr...

As an Engineer specializing in Industrial Digital Technologies, your role will involve developing and applying engineering practices to define, configure, and deploy technologies such as PLM and MES for managing the continuity of information across the engineering enterprise. This includes areas like design, industrialization, manufacturing, and supply chain, as well as overseeing manufacturing data. Key Responsibilities: - Focus on Digital Continuity and Manufacturing - Develop competency in your area of expertise - Share your expertise with others and provide guidance and support - Interpret clients" needs effectively - Work independently or with minimal supervision to fulfill your role - ...

You will play a crucial role in customer satisfaction and smooth event operations as part of Hafla's operations team. Your responsibilities will include: - **Escalation Handling:** Address customer escalations promptly, understand their concerns, provide solutions, and ensure proper documentation for follow-up. - **Vendor Coordination:** Collaborate with vendors to resolve service or supply issues, maintain clear communication, and build strong relationships for seamless operations. - **Customer Interaction:** Serve as the primary point of contact for customers, deliver exceptional service, and gather feedback to enhance the overall experience. - **Scheduling & Coordination:** Assist in even...

Role Overview: You will be responsible for effectively communicating with customers, preparing reports, and ensuring timely follow-up on orders with customers. Your role will require strong communication skills, the ability to manage customer interactions professionally and efficiently, attention to detail, and organizational skills. Key Responsibilities: - Communicate effectively with customers - Prepare reports - Ensure timely follow-up on orders with customers Qualification Required: - B. Com/Diploma in Mechanical or Instrumentation - Minimum of 2 years of relevant experience (Note: The JD does not contain any additional details about the company),