668 Customer Interaction Jobs - Page 27

We are hiring for EMI executive for HDB Financial Services Ltd Locations- kolkata Timing - 11:00a.m - 8:00p.m Salary : 10000 - 12000 Nth (Depends on interview)+PF+ESIC + Incentives Role & responsibilities : They need to sit in showroom. Follow up with the customers. Process the documents. Convince the customers to take loan from Hdb only. Maintain good relationship with Dealer/Stake holders/Customers. Customer handling and solve their problem. Preferred candidate profile : Minimum 12th pass. Male / Female both can apply. They should be smart & presentable. Good communication skill in Bengali/Hindi. Poor civil score also not eligible. Week off - one day in a week. Male & Female both can apply. Candidates from near by locations only can apply. Regards, HR Team

SUMMARY Consumer Lending JD Role:- Default Servicing and Management Specialist Location :- Chennai Notice :- Immediate to 30 Days Shift time :- Night Shift Experience:- SPE - 2-6 Years SME - 5-8 Years Skills required : We need candidates with experience in US consumer lending, including US cards or banking. US Consumer Lending - there are personal loans, educations loans, Auto loans anything non secured loans,Serving and Default servicing. Job Summary: As a Default Servicing and Management Specialist, you will be responsible for handling various aspects of default servicing and management for our client's US Consumer Loan business. This role involves working closely with the client's systems and processes to ensure accurate and timely updates related to bankruptcy, legal invoices, document management, repossession, judgment rescheduling, and lawsuit management. The ideal candidate to have experience in loan servicing, customer interaction, and legal procedures associated with loan defaults. Key Responsibilities: Collaborate with legal teams, recovery agencies, and stakeholders to resolve defaulted accounts. Support the collections process by reviewing accounts and providing recommendations for collection strategies. Work with repossession teams to recover assets (e.g., for auto-secured loans) as needed. Track borrower bankruptcy filings and update account statuses. Assist in preparing necessary documentation for legal proceedings related to default loans. Ensure all system records are accurately updated to reflect the latest status of default accounts. Maintain proper documentation for all account actions and communications. Generate reports on default loan statuses, settlements, and recovery efforts. Ensure compliance with relevant regulations and internal policies in all default servicing activities. Requirements Skills Required Fundamental understanding of loan delinquency, foreclosure, bankruptcy processes, and recovery strategies. Efficiently manage a portfolio of default loans, ensuring timely follow-ups and actions. Experience working with loan management systems to update and track defaulted loan accounts. Strong attention to detail and accuracy Excellent communication skills, both written and verbal Ability to work independently and manage loan portfolios Strong organizational and time management skills Flexible working hours required to accommodate different time zones of the employer Applies analytical skills to quickly and efficiently resolve any customer issues Maintain high-quality customer service standards Meet productivity and quality targets Collaborate with internal teams and external agencies to resolve account issues experience, including knowledge of foreclosure, bankruptcy, and consumer loans

AM DM Mgr - Dispatch: About CMR: CMR Green Technologies Limited is Indias largest producer of Aluminium and Zinc die-casting alloys with acombined annual capacity of over approx. 4, 18, 000 MT per annum. Since itsinception in 2006, it has maintained its fast-paced growth by leveraging latesttechnology and continuous improvement. CMR, which recycles aluminium scrap tomake alloy, has 28-30 percent market share in India and is nearlythree times larger than its nearest competitor. We are having strong presenceat PAN India level (North, West & South) with 13 manufacturing units, 5000strong workforce and supplies to major automotive industry in India includingtier one OEMs like Maruti Suzuki , Honda Cars , Bajaj Auto , Hero MotoCorp andRoyal Enfield Motors. Position: Area Head - Dispatch Job Band - AB Designation: AM /DM / Mgr - Dispatch No. of Posts: 1 (One) Location: - Tirupati Department: Dispatch Reporting to: Plant Head Qualification: Essential: Candidate should have Bachelor degree inany stream from recognized institute. Desired: MBA/PG / Diploma insupply chain management / Material Management / / Business Administration, or a related field form any reputed institution. Experience: Essential: Minimum of 8-12years of experience in a dispatch, logistics, or transportation role in anyManufacturing or service industries. Desirable: Experiencein Best Manufacturing process. Strongknowledge of dispatch software and GPS tracking systems. Knowledgeof transportation regulations specific to the region. Customerservice experience. Job Profile: Planto ensure availability of transport vehicles to adhere to the timely deliveryto customers -Maintainstrong relationships with third party vendors for provision of logistics fromplants -Ensureclose liaising with the respective departments for dispatch of customer ordersas per the dispatch plan -Guideloading and unloading operations of finished goods into containers, whileadhering to specific requirements of each product -Coordinatewith internal departments to implement policies for handling rejected goods bycustomers -Prepareand analyse last day reports of ingot and liquid alloy movement from plants -Conductreviews of ingot alloy stacking and packaging norms before dispatch -Followup with customers on overdues (payment receipts and shortages) Dispatch Coordination: Scheduleand dispatch drivers, vehicles, and equipment to appropriate locationsaccording to customer requests, specifications, or needs. Monitorvehicle and driver performance to ensure timely deliveries. Adjustdispatch schedules as necessary to accommodate unexpected events like trafficdelays, weather conditions, or urgent orders. Shipment Tracking: Trackthe status of dispatched orders and provide real-time updates to customers andrelevant teams. Usetracking systems and software to monitor and document all shipments. Documentation: Maintainaccurate records of dispatch activities, including driver logs, delivery times, and customer interactions. Ensureall dispatch documents, such as bills of lading and delivery receipts, arecompleted accurately and in a timely manner. Compliance: Ensurecompliance with all transportation regulations and safety standards. Monitorand enforce adherence to company policies regarding vehicle use and driverconduct. Core Competencies: GoodCommunication Skills GoodTeamwork Communicateeffectively MSOffice - Computer Knowledge Core Competencies: Resultorientation Teamplayer EffectiveCommunication General: Age35- 40 years. CTC10 LPA -15LPA approx.CTC Not a constraint for suitable candidate. Candidateshould not be frequent job changer. NoticePeriod- Joining period Max 30 Days. We can buy notice period, if required.

Promote the company's existing brands and introducing new products to the market. Implementing new sales plan and advertising. Developing marketing opportunities, identifying market trends, and suggest system to achieve the company's marketing goals. Perks and benefits BEST IN INDUSTRIES

Job Summary: We are seeking a motivated and detail-oriented Customer Support Executive to join our Spares Support team. The ideal candidate will be responsible for providing exceptional support and assistance to our customers regarding spare parts inquiries, ensuring timely resolution of issues, and maintaining high levels of customer satisfaction. Roles and Responsibilities Roles and Responsibilities: Respond promptly to customer inquiries regarding spare parts for our range of construction equipment. Provide technical assistance and guidance to customers in identifying and sourcing the appropriate spare parts. Process spare parts orders and manage order tracking to ensure timely delivery. Liaise with inventory and logistics teams to monitor stock levels and manage back-orders. Maintain accurate records of customer interactions and transactions in our CRM system. Collaborate with internal teams to identify and resolve product issues or complaints. Assist in the creation of documentation, manuals, and training materials for spare parts. Conduct follow-up calls to ensure customer satisfaction and gather feedback for continuous improvement. Stay up-to-date with product knowledge and industry trends to provide informed support. Contribute to a positive team environment and share best practices with colleagues.

Role & responsibilities As a CRM Executive , you will be responsible for managing customer relationships, maintaining CRM systems, and analyzing customer data to support the sales and marketing teams. The ideal candidate will be passionate about customer experience and have a strong understanding of CRM tools and practices. Key Responsibilities : CRM System Management : Oversee the daily operations of CRM software (e.g., Salesforce, Zoho CRM, HubSpot), ensuring data integrity and accurate customer records. Customer Relationship Management : Build and maintain strong relationships with key clients, ensuring their needs are met and identifying opportunities for additional business. Lead & Opportunity Management : Work closely with the sales team to manage leads and opportunities in the CRM system, ensuring timely follow-ups and proper lead tracking. Data Analysis & Reporting : Analyze customer data and CRM reports to track performance, identify trends, and recommend actionable insights to improve customer satisfaction and retention. Campaign Management : Collaborate with the marketing team to create and execute email campaigns, promotions, and customer engagement strategies within the CRM system. Customer Support : Address customer inquiries, resolve issues, and provide recommendations based on CRM data to ensure customer satisfaction. Preferred Qualifications : Bachelors Degree in Business, Marketing, or a related field. Previous Experience in Sales/Marketing : Knowledge of the sales and marketing process and how CRM systems support these efforts. Certification : Any CRM-specific certifications (e.g., Salesforce Administrator) is a plus. Experience in Data Analytics Tools : Familiarity with tools like Google Analytics, Excel, or other analytics platforms.

Overview Resolves problems with customers via telephone, email or chat sessions using technical product knowledge and strong interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates complex issues. Understands multiple applications and platforms. Responsibilities Communicates varied technical solutions to customers via multiple channels using effective communication, listening and comprehension skills. • Fully documents customer interactions in real-time; may author content for review. • Solves problems in a timely manner using full understanding of the product functions and features and customer environment. • Analyzes and corrects product issues/ malfunctions with intermittent supervision on day-to-day work and general supervision on new assignments. • Works on a full range of problems of moderate scope that require selection and/or modification of existing procedures and processes, • Manages multiple tickets related a spectrum of technical problems. • Collaborates with fellow technicians and supervisor to solve complex problems. • Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers. • Demonstrates leadership qualities. • Demonstrates strong customer service, communication and problem solving skills. Qualifications Minimum Education : High School or equivalent vocational qualification / experience Minimum Work Experience (years) : 1-2 years of experience Key Skills and Competencies: • Intermediate level skills in Microsoft business applications including Word, Excel and Outlook • Customer service values / orientation • Solid professional work behaviors (attendance, teamwork, time management) • Strong Communication skills (listening, providing clear and concise information, using proper language and grammar) • Full knowledge of job related knowledge and procedures Position Specific Information Travel Requirements: Up to 10% Able to Telework? Yes – hybrid work approach

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Role: Sales Development Representative. Experience: 2+ Years. Location: Bangalore. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStars accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can t wait to discuss how we can help you find growth! Roles & Responsibilities: Prospect, research, generate, and develop new leads and opportunities as well as reactivate cold leads. Provide exceptional customer interaction through product knowledge expertise and excitement. Maintain strong pipeline hygiene by tracking activities and updating records in a CRM. Execute clear communication with potential customers via phone (inbound and outbound), email, and chat. Set appointments for sales teams according to specified qualification standards, to ensure appointment attendance. Execute lead qualification process and framework. Strong ability to effectively qualify leads and move them through the sales funnel. Achieve individual targets and contribute to team and client s overall KPIs. Manage a healthy pipeline and lead funnel via program systems and tools. Provide actionable insights to market trends, product feedback, customer insights, and learnings based on customer conversations. Proactively look for problems that can be solved creatively and present recommended solutions. Experience: Proven time management and organizational skills. Previous sales experience preferred, in similar roles, including elements of cold calling, self-prospecting, objection handling and customer service skills. Must have a determination to learn and be coachable, with a positive attitude and open to receiving feedback. Ability to work within a group and be a collaborative team player. Proficient in basic computer skills, Microsoft Office, GSuite, and general sales tools such as CRMs. Ability to professionally communicate and conduct presentations and product demos through both phone and email. What s in it for you? Constant Learning and an entrepreneurial growth mindset. Employee-centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Well-being sessions, real-time grievance redressal, and work flexibility. If Youre up for this position, hit the Apply Now Button!

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The position is responsible for serving as a designated subject matter expert (SME) on basic projects such as coordinating with the call center operations and quality control teams to improve efficiencies within the call center to increase the quality of customer relations and to improve overall service to all call center customers, and coordinating with the AB operations training unit to identify call center training needs and assist in the development of training materials. Position Overview: We are looking for a motivated and knowledgeable Subject Matter Expert (SME) to join our team. In this role, you will serve as a key resource for both internal teams and customers, helping to drive efficiencies and improve the quality of service in our Call Center. You will collaborate with different operational and training teams, ensuring smooth and effective service delivery while enhancing customer experiences. Key Responsibilities: Mandatory- Voice insurance experience in insurance field. Lead by Example: Act as a role model for the team by demonstrating strong work ethic, professionalism, and customer focus. Escalated Issues: Provide expert assistance in resolving escalated or supervisor-level calls, ensuring customer concerns are addressed in a timely and professional manner. Project Representation: Represent the Call Center on cross-functional projects, initiatives, or testing as needed to improve team and service performance. Training and Development: Assist in the creation, distribution, and implementation of training materials that enhance team capabilities and knowledge. Product Expertise: Demonstrate solid understanding of telecommunications, products, and related functionalities to provide accurate, high-quality support. Support for Customer Service Team: Respond to questions and provide guidance to customer service specialists, including managing help hotline inquiries. Training and Mentorship: Offer training to team members and guide them through the process of case research, issue resolution, and customer interaction. Policy Interpretation: Interpret a variety of policies, rules, and regulations, applying them to customer inquiries and service requests. Handle Complex Inquiries: Manage and respond to a high volume of complex inquiries from both internal and external customers, maintaining professionalism and customer focus. Education and Experience : Education: A 4-year bachelor s degree is preferred. Experience: Experience: 0-3 years of experience in US Insurance is preferred. Equivalent combinations of education and experience may also be considered. Supervisory Responsibilities: This role does not have supervisory duties. Voice Profile: Our ideal candidate is someone who thrives in dynamic, fast-paced environments and approaches challenges with a problem-solving mindset. You re the type of person who steps up to help others, whether by answering complex inquiries or providing support to your team. Communication is key - you can break down complex topics clearly and professionally, and you re adept at training others in a way that makes even the most difficult concepts accessible. You value collaboration, share knowledge generously, and are always striving for excellence in customer care. Primary Skills Call Center, Call Center Operations, Customer Experience Management, Customer Inquiries, Customer Service, Insurance, Performance Management (PM), Relationship Building, Stakeholder Relationship Management, Vehicle Insurance, Voice Support Shift Time Recruiter Info Shital Balaji Holambe sbaqr@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

As an Inside Sales Account Executive, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Acquire new accounts and seek opportunities in your existing account territory Maintain an accurate database Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 2-4 years relevant experience with Bachelors degree Ability to articulate and communicate well Be able to use multiple sales tools simultaneously to complete sales transactions, driven and goal oriented Should be flexible to work in ANZ shift timings

As an Inside Sales Account Manager, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 2-4 years relevant experience

Location - Santacruz Key Responsibilities: Handle outbound calls in a professional and efficient manner. Provide accurate and timely information regarding products/services to customers. Resolve customer issues and complaints, ensuring high satisfaction. Maintain detailed records of customer interactions and follow up as required. Update customer records and systems based on interactions. Collaborate with other teams to address customer needs and improve service delivery. Maintain a positive, empathetic, and professional attitude towards customers at all times. Skills & Qualifications: Proven experience in a call center or customer service role (preferred). Excellent verbal communication and listening skills. Ability to remain calm and professional in stressful situations. Proficient in using computers and customer service software. Strong problem-solving skills and attention to detail. Ability to work independently as well as part of a team. Good Communication mandatory.

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

As a salesperson, you are solely responsible for developing the business of Victorian industrial vacuum pump solutions within the defined territory (North India- Noida, Delhi NCR) allocated to you with an objective of increasing the sales, market presence, and market share within the limits of Vacuum Technique structure and guidelines. THE MAIN FOCUS WILL BE TO DEVELOP THE DIRECT BUSINESS CONTRIBUTIONS FOR THE BUSINESS FROM THE UNEXPLORED TERRITORY, SEGMENT AND APPLICATIONS. Along with your sales target, you will be responsible for the following. Support to Indirect sales channels Motivate, support & develop Industrial vacuum dealers in the allocated territory to achieve their sales KPIs. Increase their competency through regular classroom and field training on vacuum sales approaches, applications, and products. Recruit, retain, and develop Dealerships in the assigned territory. Sales Promotion Activities Prepare sales promotion plans, for activities like customer meet, seminars, email campaigns, participation in exhibitions etc.. This activity shall be planned at the beginning of every year and needs to be executed at regular interval with proper preparation in advance. Order execution and Sales Support Coordinate with CSO and ensure timely execution of the orders and timely delivery of parts. Visits, Quotes and customer contacts updates in C4C in a timely manner. Timely submission of monthly reports of self and dealers for better business support. Follow up with logistics for timely invoicing and delivery of orders. Ensure that Credit notes are submitted, approved and processed in time. A team player and keen observer of market changes, and competition activities and share it with the team during monthly review meetings Follow in letter and spirit the Atlas Copco Vision, Mission, and core values. Comply with the Atlas Copco Business Code of Conduct. Comply with the policies and procedures communicated from time to time. Perform any other tasks given by Manager from time to time in order to enrich the Corporate Culture. Preferred candidate profile Personality Requirements Energetic, dynamic and self-motivated person with a strong positive attitude Good Interpersonal skills Effective Presentation and Communication Skills Skill in solution selling and developing difficult and new markets for Industrial vacuum solutions. Hard working person with good perseverance Structured and organized person.

Manage Receivables for the allotted set of customer of X and 0 -30 Bucket. Process Compliance Adhere to the laid down processes for repayment and relationship management with customer. Ensure payments are collected in time Continues Follow-up on Collection with the customer Customer Interaction(Locate and Notify customer) Receive payments and post amounts paid to customer account. Ensure Due date collections from customers are collected on time. Adherence to timelines on collections Meet clients whos loan are due to payments and receive the EMIs Interact the clients in a courteous manner and maintain punctuality in meeting them Update the details of all payments received and deposit the same in branch. Skills Sales Highest Education Bachelor of Computer Applications Working Language English, Tamil

Job Role: Student Relations Executive Location: Saltlake Sector V Overview: Karmick Institute, the first off-campus institute in Eastern India to collaborate with IIT Guwahati, is a pioneer in delivering quality IT training. We are now seeking an enthusiastic and goal-oriented Student Relationship Executive to join our dynamic team. If youre passionate about education and excel in student engagement, wed love to hear from you! Key Responsibilities: Post Admission Support: Guiding Students through process and helping them with the module and class allotment. Student Support: Respond to student queries, concerns, and complaints via phone, email, and chat. Grievance Resolution: Address academic and curriculum-related issues promptly and professionally. Feedback & Insights: Collect student feedback to help improve courses, training, and services. Review gathering: Guiding students to review institute in different social media and search. Retention Management: Build positive student experiences to enhance engagement and reduce drop-outs and build strong relationship. Information Delivery: Provide accurate and complete information about programs, admissions, and policies. Faculty Coordination: Co ordinate with Faculties about their upcoming as well as ongoing classes. Database Maintenance: Update and manage student records and inquiry tracking systems. Outbound Engagement: Gather references from students and create and maintain a database. Collaboration: Coordinate with academic staff and departments to support student success. Relationship Management: Foster strong relationships with students as well as parents, and Co ordinate with them to engage them with our different events and seminars. Effective Communication: Exhibit strong interpersonal and communication skills for meaningful interactions. Who Were Looking For: Graduate in any discipline. Excellent verbal and written communication skills. Proficient working experience in MS- Office and Google Workspace. Strong problem-solving abilities and empathetic at the same time. Experience in student support for atleast 5+ years. Ability to multitask and manage time efficiently. Benefits: Competitive salary with an attractive incentive structure. Opportunities for professional growth and development. A dynamic, collaborative, and inclusive work culture. Join us at Karmick Institute, where innovation meets education, and together, we can build a brighter future! Why Join Us? Impactful role in shaping future tech professionals. Opportunities for growth and continuous learning. Competitive salary and benefits package.

Job Title: Deputy General Manager Residential Asset & Hospitality Management Locations: Pune Preferred Background: A Hotelier (current or former) who has transitioned into real estate operations OR One from strong experience in the real estate sector, particularly in customer-facing roles Key Attributes: Excellent customer handling skills with a proactive and solution-oriented mindset Sound understanding of real estate operations and processes Strong decision-making abilities; capable of working independently and managing day-to-day challenges Should be able to guide and support facility team in operational matters. Well-groomed and professional demeanor, with strong interpersonal communication skills The ideal candidate should bring both industry knowledge and the right attitude to handle client interactions, internal coordination, and operational troubleshooting effectively. Rewards & Growth Opportunities Competitive Compensation: Aligned with the best in the industry. Career Growth: A dynamic environment that fosters learning, performance, and professional advancement. Share CV - deepika.baby@kraheja.com

Roles and Responsibilities Provide expert advice on car purchases to customers, ensuring their needs are met and exceeded. Conduct test drives with customers to identify the best vehicle for them. Coordinate with sales teams to ensure seamless execution of financial pitches and negotiations. Maintain high levels of customer satisfaction by providing exceptional service throughout the buying process. Stay up-to-date with industry trends and product knowledge to offer informed recommendations. Desired Candidate Profile 1-5 years of experience in a similar role (car advisor or related field). Valid driving license required; knowledge of automotive market preferred. Excellent communication skills for effective customer interaction; ability to build strong relationships. Strong negotiation & closing skills; proficiency in sales process and financial pitching.