668 Customer Interaction Jobs

We are seeking a highly motivated and detail-oriented Sales Assistant to support our Account Managers (AMs) based in our Chennai office. This role is pivotal in enhancing commercial efficiency by contributing to the preparation of proposals, renewals, and customer engagements. The ideal candidate will be a proactive team player with a strong understanding of sales processes, excellent communication skills, and the ability to collaborate effectively across teams and with customers. Key Responsibilities: Commercial Support: Work closely with Account Managers to create, revise, and finalise commercial proposals and renewal documents that are tailored to customer needs while remaining compliant with internal guidelines. Customer Interaction: When required, engage directly with customers to clarify proposal elements, address queries, and help move opportunities forward. Exceptional verbal and written communication skills are essential. Complex Deal Structuring: Support the design of commercial offerings by analysing customer requirements and suggesting tailored, value-driven solutions. Contribute creative ideas for bespoke or non-standard proposals. Internal Coordination: Collaborate with internal teams such as Billing, Account Receivable, Contracts etc to ensure all contracts, proposals and renewals adhere to company policies and compliance standards, while balancing customer priorities. Process Execution: Develop a solid understanding of end-to-end sales and renewal processes, ensuring accurate and timely execution that meets both customer and internal stakeholder expectations. Data Analysis & Tools Proficiency: Utilise Excel and Google Sheets to generate cost estimates, revenue projections, and custom pricing models. Strong capability with formulas, pivot tables, and data analysis is required. Multi-tasking & Time Management: Manage multiple deliverables, timelines, and communications in a fast-paced environment. Strong organisational and time management skills are essential. Sales Initiatives: Leverage product adoption data to generate insights and intents for suggesting upsell/cross sell initiatives to Account Managers Product Knowledge: Gain and apply a solid understanding of Freshworks suite of products, plans, and pricing. Use this knowledge to clearly communicate value to customers and support AMs in strategic conversations. Qualifications 4+ years in a sales support, commercial operations, or inside sales role (ideally within the SaaS or technology sector) - Preferred Proficient in Microsoft Excel and Google Sheets Excellent interpersonal and communication skills Detail-oriented with strong organisational skills Ability to work under pressure and adapt to a dynamic environment Comfortable understanding and contributing to complex commercial structures Why Join Us? This is an exciting opportunity to join a high-performing sales environment where you ll work alongside experienced Account Managers and contribute directly to customer success and revenue growth. You will gain hands-on exposure to fast-paced, strategic sales processes, offering you invaluable insights and experience that can serve as a stepping stone to future roles across the wider Go-To-Market (GTM) function, including sales, customer success, revenue operations, or commercial strategy. If youre looking to grow your career in a collaborative and impactful commercial team, this is the role for you.

Aelux, A Division Of Wesco is looking for Intern - Summer Internship to join our dynamic team and embark on a rewarding career journey Support day-to-day operations of the assigned department by assisting with research, data entry, documentation, and project-related tasks Collaborate with team members and supervisors to understand workflows, processes, and objectives of ongoing initiatives Participate in meetings, training sessions, and brainstorming activities to gain industry knowledge and practical experience Conduct basic analysis and prepare reports or presentations as directed by senior staff Maintain organized records and ensure accuracy and confidentiality of all assigned work

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

Trade innovattion services pvt Ltd is looking for Internship to join our dynamic team and embark on a rewarding career journeySupport day-to-day operations of the assigned department by assisting with research, data entry, documentation, and project-related tasks.Collaborate with team members and supervisors to understand workflows, processes, and objectives of ongoing initiatives.Participate in meetings, training sessions, and brainstorming activities to gain industry knowledge and practical experience.Conduct basic analysis and prepare reports or presentations as directed by senior staff.Maintain organized records and ensure accuracy and confidentiality of all assigned work.

Safe Pro Fire Services Pvt. Ltd. is looking for Accounts to join our dynamic team and embark on a rewarding career journey Complying with all company, local, state, and federal accounting and financial regulations. Compiling, analyzing, and reporting financial data. Creating periodic reports, such as balance sheets, profit & loss statements, etc. Presenting data to managers, investors, and other entities. Maintaining accurate financial records. Performing audits and resolving discrepancies. Computing taxes. Keeping informed about current legislation relating to finance and accounting. Assisting management in the decision-making process by preparing budgets and financial forecasts.

Bharat Financial Inclusion is looking for Internal Audit to join our dynamic team and embark on a rewarding career journeyResponsible for providing independent and objective assessments of the company's financial, operational, and compliance controls.Conduct risk assessments to identify and evaluate areas of potential risk to the companyDevelop and execute audit programs to test the effectiveness of internal controls and compliance with policies and proceduresDocument audit findings and recommendations in a clear and concise mannerCommunicate audit results to management and recommend solutions to address identified deficiencies

Bharat Financial Inclusion is looking for Relationship Officer to join our dynamic team and embark on a rewarding career journeyBuilding and maintaining strong relationships with clients and customers, regularly communicating with them to understand their needs and provide appropriate solutions.Responding to customer inquiries and complaints in a prompt and professional manner, and resolving any issues that ariseActively seeking new business opportunities and conducting sales presentations to potential clientsCollaborating with other departments such as product development, marketing, and operations to ensure customer needs are met and exceededMaintaining accurate records of customer interactions and transactionsIdentifying trends in customer behavior and providing insights to the organization on ways to improve customer satisfaction.Ensuring compliance with company policies and procedures and regulatory requirementsParticipating in team meetings and contributing to the overall success of the organization.Excellent communication and interpersonal skills, including the ability to build rapport and trust with customers.Strong problem-solving and decision-making skills

As a Sales Executive, you will play a crucial role in driving the growth and success of our company. Your primary responsibility will be to identify and engage potential customers, build strong relationships, and ultimately close sales deals. This entry-level position is ideal for individuals with 0-2 years of sales experience who are eager to learn and contribute to a dynamic sales team. key responsibilities: Prospecting: Identify potential leads and opportunities through various channels, including cold calls, emails, and networking. Customer Engagement: Develop and maintain positive relationships with customers, addressing their needs and concerns effectively. Product Knowledge: Gain a deep understanding of our products and services to effectively communicate their value to customers. Sales Presentations: Deliver compelling sales presentations and demonstrations to showcase the benefits of our offerings. Closing Deals: Work towards meeting or exceeding sales targets by successfully closing deals and achieving revenue goals. Market Research: Stay informed about industry trends and competitors to adapt sales strategies accordingly. Qualifications: Education: A bachelors degree in business, marketing, or a related field is preferred but not mandatory. Experience: 0-2 years of prior sales experience is a plus, but we also welcome fresh graduates and individuals with the drive to excel in sales. Communication Skills: Excellent verbal and written communication skills are essential for effective customer interaction and sales presentations. Sales Skills: Strong negotiation, persuasion, and interpersonal skills. Adaptability: Willingness to learn and adapt to changing market conditions and customer needs. Team Player: Collaborative spirit and the ability to work effectively within a sales team. Benefits: Competitive base salary and commission structure. Ongoing training and professional development opportunities. Potential for career advancement within the sales department. Supportive and dynamic work environment. Networking opportunities within the industry. A chance to contribute to the growth and success of the company.

A Business Analyst (MBA preferred) having 6-10 years of experience in Banking and Finance domain with Knowledge of Banking and /or Banking Analytics experience, will provide his functional inputs and work closely with both Technical and Functional subject matter experts, and other project team members to successfully deploy the OFSAA EPM module at client location. Preference will be given to candidates with hands on OFSAA Product experience preference. Candidates with competitor product like Ambit Focus, Moody etc can also considered. End to end implementation experience with OFSAA solutions in Tier1, Tier2 Financial institutions. Should have experience in any of the following OFSAA modules - Profitability, Fund Transfer Pricing, ALM, Balance sheet planning, GL - Recon. Strong customer interaction skills and the ability to assess a client s IT processes and strategies. In addition, must be able to lead clients through the process of integrating the OFSAA EPM solutions into their operational environment. Should be able to understand the product and work with technical consultant Prior work experience in large banks in Regulatory reporting or compliance department Excellent English written and oral communication skills. The BA must be able to clearly articulate functionality and requirements to both clients and colleagues at all levels, from engineering staff to senior executive management Adopt and contribute to OFSAA EPM best practice methodologies for knowledge dissemination throughout the OFSAA Delivery organization. Scope finalization Project delivery Pre-sales support Requirement drafting - Business Requirement document, Functional Specification document, Gap Analysis document System testing Testing support for UAT Mentoring juniors Contribution to EPM practice

Responsibilities: * Generate leads through tele sales and online tools * Collaborate with marketing team on campaigns * Manage customer queries via phone & email * Process online orders accurately * Maintain sales database update * Support Sales team

Responsibilities: * Conduct field sales and marketing activities on your assigned location or area * Do marketing campaigns like leaflet distribution, Umbrella activity and Gazebo activity to gain customers * Report on results regularly Health insurance Provident fund Sales incentives

Job Description MISSION 1. Define & Lead Digital Energy Services Operation Efficiency Plan Deploy key internal processes, tools, including guidelines for Utilization/Absorption Ensure yearly capacity planning process/production linked to growth ambition and utilization, absorption efficiency action plan. Monitor progress as per backlog build up and capacity. Build current state and future state model by leading Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Work closely with top countries to ensure alignment and execution of an agreed plan with support from SE Digital, LoB and Commercial 2. Drive Demand Creation with Modernization Operational Marketing Programs for growth across top countries, Legacy BMS IB transitions : Track Installed Base by deployment of Global tools such as IB Genius, Platforming tools, drive monetization by clear program to be deployment by Category Managers/Country Work closely with Line of Business on Offers, tools, and sales enablement to support country operations in accelerating transitions Monitor progress, country maturity, and drive good practices sharing Leading KPIs Utilization % and Absorption/Chargeability Rate % EBO Modernization / transitions, Modernization growth REQUIREMENTS Working E xperience: Preferred University Master s degree (Engineering and/or Business) Master s degree in international business management (MBA) will be a plus Minimum 8 years in customer interfacing roles preferably in multi country role. Previous experience in Services especially in Services Tools/bfs/ServiceMax On site deployment, IB Intel and Salesforce is a strong plus. Strong knowledge of Key service operations KPIs, and actions needed to improve. Ability to understand, influence & convince customers and internal stakeholders in a complex, fast moving set up. Ability to manage multiple senior stakeholders in across Zone/Division and Countries with country and customer interest as a priority. Strong skills using Microsoft Office suite of applications (Excel, Word, Powerpoint) Business Understanding : Strong on boarding will be provided on DE Offers and Services with key leaders. Service business models, processes, tools. Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions. Analytical - critical reasoning and quantitative analysis skills a plus Qualifications AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.) LEVEL *(Full, Partial, Supportive) MEASUREMENT (Quantitative or quality criteria to achieve responsibility) 1. Define & Lead Digital Energy Services Operation Efficiency Plan Lead Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Assess potential efficiency savings along execution process (FSR and supporting Back-offices) and transform into actionable yearly plan to improve Utilization and Absorption Global: assess with global experts how both Digital technologies (FSR tools, RPA, tasks automation) and Process Transformations (e.g. regional hubs set up to synergize back-office tasks) can address major pain points; build business cases; coordinate overall efficiency roadmap Address key tools required: BFS, Dispatch tools, Work Orders/Timesheets/Utilisation Tracking Transform outputs into actionable action plans at country and global level and ensure their execution to drive business improvement. Define and implement relevant KPIs to drive Service Execution Performance Assess and address internal processes, tools, including guidelines for Utilization/Absorption and key external customer interaction best in class model and tools with a clear plan on current state and future state. Ensure each leading KPI s are easily actionable by Operations, connected to GM impact and enable early detection of possible risks. Drive the cost to serve program (execution mix evolution: internal FSR/partner FSR/remote intervention): Achieve efficiency with Digital. Ensure clear alignment across key stakeholders: Division Leadership, SE Digital Tools and GFS Efficiency VP and their teams as well as Country Leaders Full Utilization Rate % Chargeability / Absorption Gross Margin Improvement 2. Installed Base Management IB Tracking, Platforming: Legacy Installed Base Transitions, IB tracking with IB Genius Build and deploy clear approach, process, and tools to track Installed Base of Legacy BMS assets/sites/customers by Country. Tools: Leverage methodologies and tools build by Global Field Services organization and deploy in DBIBS in top 12 countries Collaborate with LoB to ensure Installed Base Catalogue is up to date, with a clear process to update catalogue and IB Database and dynamic update from Registration and Connection EBO AuM. Collect Country Sales Enablement, offer & technical needs in a structured manner to provide feedback to LoB. Country Workshops with Category Managers: Act as a coach on key tools and processes: IB Intel, Platforming and Coverage Model Drive yearly IB platforming as per playbook, leverage group good practices and ensure clear Sales coverage is defined: Sales organization and Service Operation in the country to cover Strategic Accounts, MCTA, National Accounts, Branch led and long tail customers with Digital Sales Sales Enablement, Coaching and Support: Build Sales enablement and coaching playbook: work closely with Category Managers and Line of business to support country organization to clearly understand transition/digital value proposition. Build playbooks and tools where necessary. Coach sales organization where necessary on creating account plans to deliver customer value. Program Maturity: Build and deploy program maturity model from tools, processes, platforming, coverage, and sales growth on modernization across all countries. Tools and process for IB capture and management but not modernization. Document and share good practices. Follow up with Services Category leaders and publish maturity to drive execution in Country with appropriate challenge and support. Full Installed base Tracking. Drive - Track, Renew & Upsell Modernization/Transitions Pipeline and Orders Growth. Country Maturity Schedule: Full-time Req: 009G76

Job Description Job Title: Sr. Manager - Prescription Offering - Digital Buildings Location: Bangalore , India About Schneider Electric: Schneider Electric is a global leader in energy management and automation, providing innovative solutions for efficiency and sustainability. We are dedicated to empowering all to make the most of their energy and resources, offering a dynamic and inclusive work environment that values individual contributions, fosters career growth, and rewards talent and performance. About the Role: We are seeking a highly skilled and experienced Sr. Manager - Prescription Offering for our Digital Buildings business. This managerial position requires deep understanding of Fire Alarm System, Access Control System, and BMS Solutions. The successful candidate will be responsible for managing product offerings, engaging with the consultant community, and leading technical discussions. This role involves significant travel across India for customer-facing activities and collaboration with cross-functional teams. Roles and Responsibilities: Product Management: Lead the product management efforts for Fire Alarm System and Access Control System offerings, including pricing, list price creation, material handling, and inventory management. Consultant Engagement: Build and maintain relationships with the consultant community, conducting technical discussions and workshops. Customer Interaction: Conduct customer-facing technical workshops and webinars, addressing customer requirements and providing solutions. Stakeholder Management: Manage global and internal stakeholders along with external partners and customers, ensuring effective communication and collaboration. Solution Design: Understand margin impacts and design effective solutions that meet customer needs. Presentation Skills: Develop and deliver presentations, showcasing product offerings and solutions to customers and partners. Cross-functional Collaboration: Work closely with cross-functional teams, including sales, business development, and end-user teams, to ensure seamless execution of product strategies. Launch Plans: Lead launch plans for new offerings, collaborating with marketing and communication teams. Channel Management: Manage B2B channels and partner ecosystems, understanding the B2B business model and driving channel strategies. Travel: Be ready to travel across India as needed to support sales, business development, and end-user teams. Portfolio Management: Own the entire product line for Fire/Access and be prepared to expand the portfolio in the future. Behavioral Attributes: Maintain a positive attitude and demonstrate strong behavioral attributes in all interactions. Critical Skills Required: Technical Expertise: Deep understanding of Fire Alarm System, Access Control System, and BMS Solutions. Product Management Experience: At least 8 to 10 years of experience in offering or product management. Consultant Engagement: Exposure to the consultant community and ability to travel for technical discussions. Pricing and Inventory Management: Experience in pricing, list price creation, material handling, and inventory management. Customer Workshops: Experience in conducting customer-facing technical workshops and webinars. Communication Skills: Excellent communication skills to manage global and internal stakeholders, external partners, and customers. Solution Design: Ability to understand margin impacts and design effective solutions. Presentation Skills: Strong presentation skills and experience in developing presentations. Customer Requirements: Exposure to handling customer requirements and providing solutions. Cross-functional Collaboration: Ability to work closely with cross-functional teams. Launch Plans: Experience in leading launch plans and collaborating with marketing/communication teams. Channel Management: Experience in B2B channel management and exposure to partner ecosystems. Travel: Willingness to travel across India as needed. Portfolio Management: Ability to own and expand the product portfolio. Behavioral Attributes: Positive attitude and strong behavioral attributes. Ideal Candidate: The ideal candidate will have a solid background in product management, particularly in the context of Fire Alarm System, Access Control System, and BMS Solutions. They should possess a strong track record of engaging with the consultant community and delivering high-quality solutions. Additionally, the candidate should demonstrate exceptional stakeholder management capabilities and the ability to effectively address customer concerns. Strong leadership, communication, and presentation skills are essential for success in this role. Qualifications Experience Requirements Solution expert with strong knowledge of Digital Solution requirement. Proficiency in AutoCAD & MS Visio Strong knowledge of HVAC Control Systems, DDC / PLC based Solutions, SCADA Platform, Energy Management and Power Solutions . Solid understanding of iBMS, Automation, Energy Management, and Digital building specific technologies & Applications. Strong Understanding on Technologies, ICT Networking, Software, Safety, Integrations & Protocols A strong ability to understand complex requirements of Digital building customers and clearly communicate / articulate Schneider Innovative EcoStruxure solutions in line with Energy efficiency and sustainability goals. Clear understanding of Complete Project Lifecycle Self-starter, strong analytical and high level of organization skills Strong communication, interpersonal and Presentation skills. Strong ability to leverage social networking and alternative strategies to obtain and foster client networks within and around key clients Passionate, autonomous, entrepreneurial & team spirit-oriented Capability and desire to travel for customer meeting. Schedule: Full-time Req: 009GWB

We are seeking an experienced Software Development Engineer to join our innovative Supply Chain Technology team. Our mission is to revolutionize global supply chain capabilities, enabling businesses of all sizes to reach customers worldwide through multiple channels. We are building next-generation solutions that will reshape how businesses manage their supply chain operations. As we scale our platform to serve a growing customer base, we are looking for talented engineers who can work across complex systems. You will be part of a team thats tackling fascinating technical challenges in software architecture design, customer experience, and business strategy. As a Senior Software Development Engineer, you will: Design and implement highly scalable, full-stack applications Own technical solutions end-to-end, from conception to deployment Collaborate with senior technical leaders and architects Work directly with customers to understand their needs and see your solutions in action Be part of a collaborative, high-performing engineering team Key Responsibilities: Design and develop scalable solutions using modern technology stack Drive technical innovation and architectural decisions Collaborate with cross-functional teams to deliver customer-focused solutions Optimize existing systems for enhanced performance and scalability Mentor junior engineers and contribute to team growth Champion operational excellence and quality engineering practices Required Qualifications: Good experience in full-stack development Expertise in data structures, algorithms, and software design principles Track record of building scalable, distributed systems Experience with modern development practices and tools Problem-solving and analytical skills Good communication and collaboration abilities We offer: Opportunity to work on challenging, high-impact projects Collaboration with industry-leading technologists Direct customer interaction and feedback Emphasis on innovation and creative problem-solving Supportive team environment focused on growth and learning Join us in building the future of supply chain technology and make a significant impact on global commerce. 5+ years of non-internship professional software development experience 5+ years of programming with at least one software programming language experience 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience as a mentor, tech lead or leading an engineering team 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence Experience building complex software systems that have been successfully delivered to customers

About Atos Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris. The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. Solution Manager-Presales Location: Bangalore (Whitefield) or Chennai (Siruseri) or Pune (Talawade) or Mumbai (Airoli (West). Type of Hire: Full-Time Min: 14+ yrs The Solution Manager is an influential and customer-facing role, whose primary focus is to build credibility with the customer, both for the proposed solution and Atos. They will be engaged in high value solutions providing vision, direction and management to the bid solution teams resulting in solutions that are compelling, profitable and deliverable. This involves building up an understanding of the customer stake-holders requirements, defining and improving the pre-sales processes and evaluating business value; whilst ensuring compliance with the company and, for existing customers, the account technical standards. The Solution Manager ensures the end-to-end solution responds to the business requirements of the customers in the most cost-effective and innovative manner. Their goal is to deliver a competitive proposal based on a solution including an architecture and services that supports the most efficient and secure IT environment meeting the customers business needs. The Solution Manager is responsible for the holistic customer solution proposal and its deliverability in the dimensions of business, technology, services, resources, timeline and costs. Main responsibilities: Customer focus Works closely with customers to ensure a clear understanding of their business priorities and needs Analyzes and interpret customer business needs and frame their requirements in terms of Atos portfolio solutions Presents Information in a compelling (value-add) and concise manner at Senior levels Supports contract negotiations and has the ability to challenge the client Customer stakeholder mapping and management Presents and negotiates the solution with customers (from operational to CxO level) Solution focus defines and manages solution team to deliver an integrated end to end solution which fits with the customer needs and requirements Specifies all assumptions & ensures appropriate clarification with the customer Leads the collection of customer specific data (e g due diligence) to validate solution accuracy Creates solution cost model to commercial management standards Explains and presents the big picture , including aspects of workforce re-utilization after people take over Support T&T / Global Program Management in achieving success in customer implementations for solutions Bid operations Understands and applies Atos bidding and all relevant approval processes, and controls involvement of delivery units during bid phase Sells the solution internally and challenges delivery cost & innovation Devises suitable strategies for risk mitigation, documents in risk register Successfully executes a controlled bid closure and its handover to the operational authority / sponsor Minimum relevant experience: 10+ years experience in Solution Management or Solution Architect roles in presales, solution design and / or equivalent roles Proven management skills and experience in similar organizations, understanding of Atos ecosystem and experience preferred Strong presentation skills and Customer interaction and negotiation experience (from operational to CxO level) Experience in complex solution sales and architectural environments in the area of ITSM, Infrastructure, Data, NW, Cloud and Digital solutions/offerings. Preferred to have experience in Managing and leading Customer opportunities larger than 20 million Euros as the end to end Solution Manager Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos. Learn more about us At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here . Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response Responsibilities Answer inbound calls and greet customers with energy and enthusiasm Place outbound calls and communicate with energy and enthusiasm to customers Build lasting relationships with clients, customers, and other call center team members based on trust and reliability Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service Meet department productivity and quality standards Strive for first call resolution and take true ownership of customer needs and issues Communicate and follow instructions for one call customer resolution Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns Take an active role in educating customers about our clients products and services Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred Must have ability to work independently and in a team environment Problem solving skills Ability to maintain accuracy and production standards Predictable and consistent attendance is an essential function of this position You have the flexibility to work any shift, including nights and especially weekends Education Requirements High school diploma, G E D , Trade/Vocational School certificate or equivalent required Physical Requirements Occasionally exert up to 10 lbs of force to push, pull, lift or otherwise move objects Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal Speak, listen, type and/or sit for extended periods of time Consistent attendance is an essential function of the job iQor com

Location: Noida, Uttar Pradesh, India Posted Date: 05/30/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary We are searching for polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response Responsibilities Answer inbound calls and greet customers with energy and enthusiasm Place outbound calls and communicate with energy and enthusiasm to customers Build lasting relationships with clients, customers, and other call center team members based on trust and reliability Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service Meet department productivity and quality standards Strive for first call resolution and take true ownership of customer needs and issues Communicate and follow instructions for one call customer resolution Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns Take an active role in educating customers about our clients products and services Skills Requirements At least 2 years of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate Must have the ability to work independently and a in team environment Experience in a production environment Problem solving skills Ability to maintain accuracy and production standards Physical attendance is key to success and necessary to meet objectives You have the flexibility to work any shift, including nights and especially weekends Experience in a production environment Problem solving skills Ability to maintain accuracy and production standards Physical attendance is key to success and necessary to meet objectives You have the flexibility to work any shift, including nights and especially weekends Education Requirements High school diploma, G E D , Trade/Vocational School certificate or equivalent required Physical Requirements Occasionally exert up to 10 lbs of force to push, pull, lift or otherwise move objects Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal Speak, listen, type and/or sit for extended periods of time Consistent attendance is an essential function of the job iQor com

Location: Noida, Uttar Pradesh, India Posted Date: 06/11/2025 Were excited youve considered to Be More with iQor From Customer Interactions to Product Support, well help you reach, stretch and realize your potential Grow More with your own customized career path Learn More with award-winning training Earn More with industry-leading compensation And Care More in a culture that treats you like family and gives back to your community A world of opportunity is waiting Lets get started! Job Summary We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response Responsibilities Answer inbound calls and greet customers with energy and enthusiasm Place outbound calls and communicate with energy and enthusiasm to customers Build lasting relationships with clients, customers, and other call center team members based on trust and reliability Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service Meet department productivity and quality standards Strive for first call resolution and take true ownership of customer needs and issues Communicate and follow instructions for one call customer resolution Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns Take an active role in educating customers about our clients products and services Skills Requirements Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred Must have ability to work independently and in a team environment Problem solving skills Ability to maintain accuracy and production standards Predictable and consistent attendance is an essential function of this position You have the flexibility to work any shift, including nights and especially weekends Education Requirements High school diploma, G E D , Trade/Vocational School certificate or equivalent required Physical Requirements Occasionally exert up to 10 lbs of force to push, pull, lift or otherwise move objects Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal Speak, listen, type and/or sit for extended periods of time Consistent attendance is an essential function of the job iQor com

Company : Oleevia Grameen Credits Job Title : Customer Relationship Executive (CRE) Department : Sales & Customer Service Reporting To : Branch Head Key Responsibilities : Build and maintain strong relationships with existing and potential customers. Promote and cross-sell NBFC financial products such as Business loans, gold loans, Liability products and insurance. Handle customer queries, ensure timely follow-up, and resolve complaints professionally. Collect and verify customer documents for onboarding and loan processing. Meet assigned sales targets for loan disbursals and liability mobilization. Ensure customer KYC and compliance requirements are met. Skills & Qualifications: Graduate in any discipline; preference for candidates with experience in financial services. Good communication and interpersonal skills. Basic knowledge of financial products and MS Office. Target-oriented and customer-focused attitude. Contact : 8714699956, 8714683800

About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more experienced roles Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers. Required Qualifications: 6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Company : Oleevia Grameen Credits Job Title : Customer Relationship Executive (CRE) Department : Sales & Customer Service Reporting To : Branch Head Key Responsibilities : Build and maintain strong relationships with existing and potential customers. Promote and cross-sell NBFC financial products such as Business loans, gold loans, Liability products and insurance. Handle customer queries, ensure timely follow-up, and resolve complaints professionally. Collect and verify customer documents for onboarding and loan processing. Meet assigned sales targets for loan disbursals and liability mobilization. Ensure customer KYC and compliance requirements are met. Skills & Qualifications: Graduate in any discipline; preference for candidates with experience in financial services. Good communication and interpersonal skills. Basic knowledge of financial products and MS Office. Target-oriented and customer-focused attitude. Contact : 8714699956, 8714683800

The Field Executive at Godavari Krishna Co-operative Society will be responsible for the daily collection of loan amounts from customers, coordinating with internal teams, and managing field activities. This role requires strong communication skills, a customer-focused approach, and the ability to work independently in the field. The Field Executive will play an integral part in ensuring smooth collection operations and maintaining customer relationships. Key Responsibilities : Loan Collection : Collect loan repayments from customers on a daily basis as per assigned targets and schedule. Ensure timely and accurate recording of loan payments. Handle cash and receipts securely and in accordance with company policies. Customer Engagement : Visit customers at their locations to collect loan repayments and address any queries or concerns they may have. Build and maintain good relationships with customers, ensuring their satisfaction and trust in the society's services. Assist customers with any required documentation related to loan repayments. Team Coordination : Coordinate with other teams (finance, customer service, etc.) to ensure smooth collection processes. Provide regular updates on the status of loan collections and any customer issues. Report back to management about any challenges, customer concerns, or missed collections. Field Activities Management : Organize and manage daily field visits, ensuring all collections are completed as scheduled. Plan the most efficient routes and schedules to maximize productivity. Ensure compliance with company policies and regulations while collecting loan payments. Record Keeping & Reporting : Maintain accurate records of all loan collection activities, customer interactions, and payments. Submit daily reports on collections, outstanding amounts, and any issues encountered. Ensure proper documentation for each transaction. Customer Service : Resolve customer concerns or issues related to loan payments and provide timely solutions. Provide necessary support to customers who may be facing financial difficulties. Compliance & Security : Ensure all collections are done securely, following company protocols. Adhere to all legal and regulatory requirements related to loan collection. Other Duties : Assist in other field-related tasks as required by the organization. Participate in training sessions or workshops to improve skills and knowledge relevant to the role. Required Qualifications : Minimum qualification: 12th pass (PSS/Fail). Previous experience in fieldwork or customer service is an advantage. Good communication skills and the ability to interact with a wide range of people. Basic knowledge of handling cash and maintaining records. Ability to work independently and manage time effectively. A positive attitude and a strong commitment to customer service. Willingness to travel within the assigned area for daily collections. Preferred Skills : Prior experience in loan collection or financial services (not mandatory). Strong organizational skills and attention to detail. Ability to handle sensitive financial information with integrity and confidentiality. Working Conditions : Field-based role with daily travel within the assigned region. Flexible working hours based on the collection schedule. Occasional weekend or evening work may be required.

Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Recruitment/Development & Activisation of agent as per plan. Number of EC/MDRT agent Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent *Note: Candidate should have earned 25,000/- Incentive in his/her tenure with current or last organization, or can be cumulative.

Dear Applicants, Greetings from Teamware Solutions! Job Title: Relationship Officer (Remote) Location: Remote / Work from Home Department: Sales & Marketing Employment Type: Full-Time Interested candidates can apply to the given Email ID: srividhya.g@twsol.com Job Summary: We are seeking a dynamic and customer-focused Relationship Officer to drive credit card sales through remote engagement. The ideal candidate will be responsible for acquiring new customers, maintaining strong client relationships, and achieving monthly sales targets all while working remotely. Key Responsibilities: Identify and reach out to potential customers through calls, emails, or digital platforms. Promote and explain credit card features, benefits, and eligibility criteria. Assist customers in the application process and ensure timely submission of documentation. Achieve or exceed assigned monthly sales targets and KPIs. Maintain accurate customer records and update sales progress regularly. Provide excellent post-sale customer service and address any queries or concerns. Develop and maintain strong relationships with clients to encourage repeat business and referrals. Stay updated on bank policies, product features, and competitor offerings. Requirements: Proven experience in credit card sales , telesales, or financial services. Strong communication and interpersonal skills. Target-driven and self-motivated, with the ability to work independently. Proficiency in using CRM tools, MS Office, and remote communication tools. Ability to manage time effectively and work from a home environment. Minimum qualification: Graduate in any discipline. Fluency in English and at least one regional language is a plus. Benefits: Attractive incentive structure based on performance Work-from-home flexibility Training and development opportunities

Roles and Responsibilities: Building and Maintaining Profitable Relationships with key customers. Assist the Banker for the Document Collection. Track on Collection from the Bank & Self-Funding for the future Milestone. Preparing Sale Deed documents, AOS, MOU. Resolving customer complaints quickly and efficiently. Keeping Customers updated on the latest products to increase sale. Extensively follow with bright prospects for future dated appointments Contribute to branch revenue and maintain strong customer centric focus Handling customer queries regarding construction progress and payment details. Resolve customer problems as soon as possible with satisfaction. Maintained close client communications while clearly defining marketing objectives. Interacts with customers using phone, email and in person. Responsible for collections basis monthly targets. Coordination with bankers and customers for disbursements. Ensuring timely documentation of customers, Managing live customers on site and providing necessary resolution to queries Interested? Drop your resume at hr@jnc.global or what'sApp to 9154361160