Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with sales team on upselling opportunities * Ensure timely resolution of issues * Lead customer service team in providing exceptional support

BigApp is seeking an Accounts and Customer Service Executive to join our dynamic team and embark on a rewarding career journey. Role & Responsibilities: Create invoices and follow up on payments. Handle customer complaints and negotiations. Make cold calls and reach out to prospects. Follow up with prospects throughout the payment cycle to ensure their needs are met. Maintain excellent communication with customers. Preferred Candidate Profile: Minimum of 2 years' experience in customer interaction. Strong communication skills in Kannada and English.

Lead and motivate field sales team Drive sales strategies in assigned territories Monitor performance via regular visits Build and maintain client relationships