3121 Customer Interaction Jobs - Page 2

Company Description Mass Nex Gen LLP is a leading provider of website development and digital marketing services, known for delivering exceptional solutions tailored to meet clients unique needs. Backed by a team of skilled professionals, the company emphasizes innovation and excellence to achieve measurable results. We are committed to creating impactful solutions that ensure client satisfaction and sustained growth. Mass Nex Gen LLP consistently stands out as a trusted partner for digital solutions. Role Description This is a full-time, on-site role for a Telecaller based in Lucknow. The Telecaller will be responsible for making outbound calls to potential customers, explaining products or...

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

and Responsibility Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations & Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main & the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product & sales pitch refresher training to...

and Responsibility Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations & Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main & the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product & sales pitch refresher training to...

and Responsibility Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations & Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main & the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product & sales pitch refresher training to...

Provide excellent customer service to TriNet clients and worksite employees in various areas of subject matter expertise; including payroll, benefits and human resources related inquiries. Works to resolve customer issues and inquiries via phone, email, chat and service cases. Ensures proper triage, escalation and effective resolution of more complex inquiries to the appropriate subject matter expert Documents all customer interactions in the CRM system (Salesforce) Manages open cases in CRM system to resolution in shortest possible timeframe while keeping customers regularly informed of status and anticipated resolution timing. Responsible for consistently meeting established key performanc...

XS Infosol is looking for Tech Support Engineer to join our dynamic team and embark on a rewarding career journey Issue Resolution: Provide timely and effective technical support to end-users, addressing hardware, software, or network-related issues This may involve diagnosing problems, identifying root causes, and implementing solutions Customer Assistance: Interact with customers or end-users to gather information about technical issues and guide them through troubleshooting steps Troubleshooting: Use diagnostic tools, knowledge bases, and problem-solving techniques to identify and resolve technical problems This may involve remote support or on-site assistance Documentation: Maintain reco...

Monitor dashboards and alerts from monitoring tools for servers, virtual infrastructure, backups, and network devices. Log in to virtual infrastructure (VMware), backup console (Commvault), and network devices (switches/firewalls) to verify health status and alert conditions. Identify and validate critical and major alerts, raise tickets in the ITSM/ticketing tool, and assign them to the respective in-house support teams. Escalate critical alerts to customers promptly through email and phone calls as per defined SLAs. Maintain a shift-wise incident log and ensure proper handover between shifts. Prepare and share daily monitoring and incident summary reports with stakeholders. Follow standard...

The Relationship Manager (RM) will play a crucial role in our Sky Channel-global Indian Service department, specifically focusing on the Global Indian Service. This role involves managing and responding to customer inquiries and concerns through email, ensuring timely and accurate resolutions. The RM will be the primary point of contact for customers, building and maintaining strong relationships, and providing exceptional customer service. Excellent written and verbal communication skills in English are a must. Prior experience in a customer service or relationship management role, preferably in the banking or ficial industry. Strong interpersonal skills and the ability to build rapport wit...

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a...

Sales Specialist Revenue Assurance Team Role Overview The Sales Specialist for the Revenue Assurance Team is responsible for optimizing revenue streams by supporting sales processes, monitoring account activities, and ensuring compliance with revenue assurance policies. This individual will collaborate with cross-functional teams to identify revenue risks, improve sales data accuracy, and drive initiatives that maximize profitability. Key Responsibilities Sales Support: Work closely with the sales team to ensure seamless order processing, contract validation, and accurate billing information. Revenue Tracking: Monitor and analyze sales transactions to identify discrepancies or potential reve...

Job Summary Join our dynamic team as a Customer Service Specialist where you will leverage your expertise in UiPath MS Office and customer service to enhance our payer domain operations. With a hybrid work model and night shifts you will play a crucial role in ensuring seamless service delivery and customer satisfaction. Your contributions will directly impact our companys success and societal well-being by improving efficiency and customer experiences. Responsibilities Provide exceptional customer service by addressing inquiries and resolving issues efficiently ensuring customer satisfaction. Utilize UiPath to automate repetitive tasks enhancing operational efficiency and reducing manual wo...

Key Responsibilities Installation & Commissioning Service & Maintenance Technical Support Documentation & Reporting Customer Interaction Safety & Compliance

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead an...

Key Purpose of the Job : The role holder is responsible for leading his team in achieving the collections target for his/her Region. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 10 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments across soft buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the Area and Branch teams Maintain and prepare the Collections reports ...

We are seeking a dynamic Training Quality Head to lead the learning agenda and quality excellence for one of our business units This role combines functional training (Sales, Marketing Operations) with quality management to ensure every customer interaction reflects our values and drives business growth If youre passionate about building capabilities, driving process excellence, and enabling business outcomes through training quality, this role is for you What Youll Do Lead Functional Training Identify skill gaps, design training roadmaps, and deliver impactful programs across Sales, Marketing, and Operations. Drive Quality Excellence Build and monitor quality frameworks, audits, and scoreca...

Educational Qualification: Candidate should have a BE in Chemical or Mechanical Engineering. Experience: 1 to 2 years of relevant experience in sales or technical sales. Sales & Marketing: Promote and sell products or services, generate leads, and achieve sales targets. Technical Expertise: Provide technical guidance to customers and address product-related queries. Customer Interaction: Build and maintain relationships with clients to ensure customer satisfaction and repeat business. Reporting: Maintain sales records and prepare reports on sales activities and performance.

Educational Qualification: Candidate should be HSC (12th pass) or Graduate. Experience: Minimum 2 years of experience in an authorized used car dealership. Technical Skills: Assess and evaluate used cars for pricing, condition, and resale value. Customer Interaction: Interact with customers to understand their vehicle requirements and provide evaluations. Reporting & Documentation: Maintain accurate records of car evaluations and prepare reports as required.

Role: B2C Inside Sales Executive Department: Sales Reporting to: Team Lead Work Mode: Onsite (Baner, Pune) Experience: 13 years (preferably in product-based D2C companies) Key Responsibilities Outbound Lead Generation & Prospecting ? Initiate outbound calls, WhatsApp messages, and emails to reach potential customers ? Identify buying signals, pitch product benefits, and generate interest in Frido's offerings ? Build and maintain a healthy pipeline of qualified prospects. Sales Conversion & Customer Interaction ? Understand customer needs and recommend suitable products from our catalog ? Persuasively communicate product value propositions and close sales ? Ensure follow-ups are timely and cu...

Responsibilities: Manage project timelines & deliverables Ensure customer satisfaction with product knowledge Oversee site execution & supervise team Maintain accurate time records

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Dhanlakshmi 9514266618 for more info Regards Dhanlakshmi 9514266618

Front Line Sales for minimum 5+ years to 8 years Required Candidate profile • Industrial marketing exposure for minimum 3 years. • Candidates from Mechanical, construction, civil and electrical field background is given preference.

Team Leadership & Coordination: Provide leadership, mentoring and supervision to project managers, project engineers and coordinators to build a high-performing project team. Assign project tasks, monitor progress actively, ensure timely delivery of milestones and adherence to project plans. Conduct regular team meetings, performance reviews, training sessions and foster continuous professional development. Promote a collaborative culture across the project management team and facilitate clear communication of roles, responsibilities and targets. Demonstrated change management and continuous improvement mindset: ability to challenge status quo and drive operational excellence. Project Planni...

Key Responsibilities : Loan Application Processing : Review mortgage loan applications and assess the eligibility of applicants based on their financial status, credit history, and property details. Ensure completeness of documents required for loan processing and disbursement. Credit Assessment & Risk Analysis : Conduct comprehensive credit evaluations for mortgage applicants, including assessing their income, debt levels, credit scores, and loan repayment capacity. Utilize various risk analysis tools and credit models to evaluate the potential risk and profitability of loans. Loan Approval/Rejection : Make recommendations for the approval or rejection of mortgage loan applications based on...

Key Responsibilities : Credit Evaluation : Assess the creditworthiness of customers applying for auto loans by reviewing their financial profiles, credit history, and loan repayment capacity. Conduct thorough checks, including background and reference verification, to ensure accurate decision-making. Loan Application Processing : Review and validate loan applications for completeness and compliance with bank policies and regulatory requirements. Ensure that all documentation is in place for loan disbursement. Risk Analysis : Identify and evaluate potential risks associated with lending to applicants. Utilize risk management tools and models to minimize credit risk exposure. Approval and Reje...