668 Customer Interaction Jobs - Page 5

Assist in Electrical Installations: Support the installation of electrical systems, including wiring, outlets, switches, and circuit breakers. Perform Maintenance and Repairs: Help diagnose and troubleshoot electrical issues in residential, commercial, or industrial settings and perform necessary repairs. Follow Safety Procedures: Adhere to all safety protocols and regulations to maintain a safe working environment. Read Blueprints and Schematics: Interpret and work from blueprints, technical diagrams, and electrical codes to complete projects accurately. Use Hand and Power Tools: Operate a variety of hand and power tools required for electrical work Customer Interaction: Provide excellent customer service and communicate effectively with clients to address their electrical needs and concerns. Keep Work Area Organized: Maintain a clean and organized work area, ensuring tools and materials are properly stored. Key Skills : Power Transformer Electrical Engineer

Assist in Electrical Installations: Support the installation of electrical systems, including wiring, outlets, switches, and circuit breakers. Perform Maintenance and Repairs: Help diagnose and troubleshoot electrical issues in residential, commercial, or industrial settings and perform necessary repairs. Follow Safety Procedures: Adhere to all safety protocols and regulations to maintain a safe working environment. Read Blueprints and Schematics: Interpret and work from blueprints, technical diagrams, and electrical codes to complete projects accurately. Use Hand and Power Tools: Operate a variety of hand and power tools required for electrical work Customer Interaction: Provide excellent customer service and communicate effectively with clients to address their electrical needs and concerns. Keep Work Area Organized: Maintain a clean and organized work area, ensuring tools and materials are properly stored. Key Skills : Electrician Installation Circuit Breakers

Job Description Job Summary: As a Tour & Travel Operations Executive, you will be pivotal in overseeing the end-to-end functions of our travel packages. This role demands a high level of organization, customer service skills, and the ability to manage multiple tasks efficiently. You will handle the creation and management of travel packages, coordinate with various stakeholders, and ensure the seamless execution of travel arrangements. Your efforts will contribute to the smooth operation of our travel services, enhanced customer satisfaction, and overall business success. Key Responsibilities: Customer Interaction: Address and manage customer inquiries with professionalism, aiming to meet and exceed their expectations. Determine clients' travel needs, preferences, and budgets to tailor appropriate solutions. Travel Package Management: Create and manage travel packages, ensuring they meet client specifications and industry standards. Prepare travel itineraries, vouchers, and other related documents. Coordination and Liaison: Work closely with travel agents, airlines, hotels, and transportation providers to confirm reservations and resolve any issues that may arise. Build and maintain strong relationships with tour vendors to ensure high-quality service delivery. Backend Operations: Support inventory management of travel packages, promotional materials, and supplies. Maintain accurate records related to bookings, contracts, and agreements. Sales Collaboration: Collaborate with the sales team to identify opportunities for upselling and cross-selling. Assist in preparing promotional materials and strategies to enhance customer satisfaction. Documentation and Record-Keeping: Organize and maintain documentation related to bookings, contracts, and agreements. Ensure accurate record-keeping of bookings, payments, transactions, phone calls, and meetings. Payment and Booking Management: Collect payments, manage invoicing, and book travel arrangements. Handle all aspects of financial transactions related to travel packages. Issue Resolution: Address and resolve travel issues, conflicts, complaints, cancellations, and refunds with efficiency and professionalism. Ensure all customer concerns are managed effectively. Operational Support: Assist in the smooth, efficient running of the business by supporting various operational tasks and backend processes.

SUMMARY Retail Sales Associate Position : Retail Sales Associate Location : Karnataka Our client, a leading apparel brand and multinational conglomerate headquartered in the UAE, is seeking male candidates to join as Retail Sales Associates. Key Responsibilities: Customer Engagement Compliance with grooming standards Warmly welcome and greet customers Utilize standard phrases during customer interactions Introduce oneself and offer a shopping bag to every customer Assist customers in locating the right products within the store Provide necessary support to customers Communicate product range, new innovations, and store promotions/offers to customers Share customer and merchandise feedback with DMs Sales Target Attainment Achieve designated sales targets Utilize selling techniques to increase basket size Adhere to retail standards Responsible for displaying received stocks Neatly fold garments and stack them Ensure correct usage of hangers and size cubing Ensure all merchandise has barcodes Maintain a carton-free floor Adhere to plan-o-gram Maintain displays, props, and signage as per the VM guidelines Contribute to shrinkage control through the recovery of merchandise from trial rooms and cash counters Requirements Requirements: Minimum 10th grade education Age between 18-25 years Open to male candidates 6 days working (with a week off between Monday to Thursday, any day) Benefits Salary- 498 NTH/ per day + PF & ESIC

Spanbix Technologies is looking for Telecaller - Greater to join our dynamic team and embark on a rewarding career journey A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge 10 Adhere to schedules and work efficiently under pressure to meet deadlines

The roles of a service engineer and an installation engineer, ensuring smooth operation and maintenance of equipment and systems after installation. They handle installations, troubleshooting, repairs, and provide technical support to customers.

Position - Sr. Sales Executive - Agri-FIN-Tractor Loans And Retail ( TFE ) - Retail Sales Job role: Lead and Guide a Team of 5 to 7 DSTs and ensure productivity Interaction with manufacturers/ dealers/ sub-dealers in semi-urban and rural market for sourcing business Tie-up with channel partners & associates for sales program Ensure development of direct and indirect team Interaction with credit for loan applications and operations for smooth disbursement Follow-up on Infant delinquent cases and managing PDDs. Job requirements: Min. 2 yrs. of work experience in vehicle financing (preferably CV/CE/MUVs) Knowledge of Sale-Purchase Broker Go Getter Attitude Strong Customer Orientation Self Motivated Good relationship Management Same Posting Description for Internal and External Candidates.

Position - CEC Officer - Inbound - Credit Card-Customer Experience Center-Contact Centre Inbound Graduate Preferably 1-2 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.

SUMMARY Opening for International Customer Support role in Pune, salary upto 5.75 lpa Only excellent English communication candidates can apply for this role Job Description: An exciting opportunity awaits both freshers and experienced individuals to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Regular Graduate or Masters degree holder. Strong problem-solving and analytical skills. Ability to work in a 24*7 shift environment. Excellent English communication skills. Prior experience in BPO for non-technical graduates is preferred. Location: Pune - Work from Office Qualification: Any Graduate Shifts: 24*7 Work Experience: Any Graduate experienced candidate in BPO or customer service role can apply. Note: Undergraduates are not eligible for this position. Benefits Opportunity to apply IJP for promotion PF/Medical insurance benefits Cab facility both ways.

SUMMARY Opening for International Customer Support role in Bangalore, salary upto 5.75 lpa Job Description: An exciting opportunity awaits experienced candidates to join a leading MNC in Bangalore for the role of International Customer Support. The position involves providing voice support to customers and requires working from the office with the convenience of both side cab facilities. Key Responsibilities: Utilize excellent English communication skills to address and resolve client issues over calls. Willingness to work in a 24*7 office environment. Demonstrate analytical problem-solving abilities to understand and resolve customer issues. Exhibit quick thinking and problem-solving skills to independently, thoroughly, and efficiently resolve customer issues. Proactively show respect for customer's time and manage time effectively to ensure all customer interactions add value. Requirements Location: Bangalore (Work from Office) Qualification: Any graduate can apply Shifts: 24*7 Work Experience: Any Graduate with a minimum of 1 year experience in BPO and above can apply.

Job Title: CRM Executive Location: Noida, Sector 132 Department: Sales & Marketing Reports To: CRM Manager About the Role: As a CRM Executive, your primary responsibility is to manage all incoming leads, support their conversion into business opportunities, and build strong, lasting relationships with customers. You will also keep clients regularly informed about our new products and services, identifying opportunities for upselling and cross-selling Key Responsibilities: Lead Management Track, manage, and respond to all incoming leads from various channels (website, social media, referrals, campaigns, etc.). Prepare and submit Proposals and ensure timely follow-ups to convert them into business opportunities. Maintain and update the CRM database with accurate lead and customer details. Customer Relationship Management Build and nurture strong relationships with existing and prospective clients. Regularly engage with clients to understand their needs, gather feedback, and provide tailored solutions. Act as the primary point of contact for customer queries, concerns, or support. Business Growth Support Identify opportunities for upselling and cross-selling based on customer interaction history and interest areas. Communicates new products, services, and offers to relevant customers through personalized outreach. Coordination & Collaboration Coordinate with the sales, marketing, and operations teams to ensure a seamless customer experience. Provide regular updates to management regarding lead status, conversion pipeline, and client feedback. Reporting & Insights Prepare weekly and monthly reports on lead performance, conversion rates, and customer engagement metrics. Analyze customer data and suggest improvements to enhance customer satisfaction and business outcomes. CRM System Maintenance Ensure accurate data entry, tagging, and segmentation in the CRM platform. Suggest and help implement improvements in CRM tools and workflows for efficiency. Qualifications: Graduate in Marketing, Business, or a similar field. 0 to 2 years of experience in CRM or customer support. Knowing tools like Zoho is a plus. Good at talking to people and working in a team. Must pay attention to details and be organized. Proficient in MS Office suite. Proficiency in G-Suite is a plus.

SUMMARY Customer Relations Executive (CRE) Job Overview The role of the Customer Relations Executive (CRE) involves providing exceptional customer experiences, assisting clients with inquiries, managing their sales journey, ensuring customer satisfaction, and handling post-sales activities. The CRE is instrumental in nurturing customer relationships and supporting the sales team in meeting showroom targets. Key Duties Engage with customers to understand their needs and provide assistance. Provide support to the sales team by offering sales assistance to clients. Manage and maintain customer relationships to ensure satisfaction and loyalty. Handle documentation and coordinate activities related to customer interactions. Requirements Requirements: Experience : At least 2 years of customer relations experience, preferably in the automobile industry. Communication Skills : Exceptional verbal and written communication skills with a customer-centric approach. Interpersonal Skills : Strong interpersonal abilities to establish rapport and address customer concerns effectively. Tech-Savvy : Proficient in utilizing CRM systems, Microsoft Office, and other relevant software. Time Management : Capable of efficiently managing multiple customers and inquiries. Sales Orientation : Understanding of fundamental sales processes and customer management. Preferred Qualifications : Previous experience in a high-end automobile showroom. Ability to thrive in a fast-paced and dynamic environment. Knowledge of automotive technology, vehicle financing, and insurance processes. Education : A bachelor's degree in Business, Marketing, or a related field is preferred. Benefits PF+Incentives

Dear Applicants, Greetings from Teamware Solutions! Job Title: Relationship Officer Credit Card Sales (Remote) Location: Remote / Work from Home Department: Sales & Marketing Employment Type: Full-Time Interested candidates can apply to the given Email ID: greeshma.t@twsol.com Job Summary: We are seeking a dynamic and customer-focused Relationship Officer to drive credit card sales through remote engagement. The ideal candidate will be responsible for acquiring new customers, maintaining strong client relationships, and achieving monthly sales targets all while working remotely. Key Responsibilities: Identify and reach out to potential customers through calls, emails, or digital platforms. Promote and explain credit card features, benefits, and eligibility criteria. Assist customers in the application process and ensure timely submission of documentation. Achieve or exceed assigned monthly sales targets and KPIs. Maintain accurate customer records and update sales progress regularly. Provide excellent post-sale customer service and address any queries or concerns. Develop and maintain strong relationships with clients to encourage repeat business and referrals. Stay updated on bank policies, product features, and competitor offerings. Requirements: Proven experience in credit card sales , telesales, or financial services. Strong communication and interpersonal skills. Target-driven and self-motivated, with the ability to work independently. Proficiency in using CRM tools, MS Office, and remote communication tools. Ability to manage time effectively and work from a home environment. Minimum qualification: Graduate in any discipline. Fluency in English and at least one regional language is a plus. Benefits: Attractive incentive structure based on performance Work-from-home flexibility Training and development opportunities

SUMMARY Job Title: Responsibilities: We are seeking highly motivated individuals to spearhead customer interactions for the Procurement business unit. The ideal candidate should possess expertise in steel, demonstrate an entrepreneurial spirit, and be enthusiastic about shaping and advancing a groundbreaking business. We are looking for self-starters who can navigate through ambiguity and readily adapt to various products within the raw material procurement space. This role primarily involves generating demand within a specified market segment by effectively engaging with the target audience. Requirements Qualifications: Bachelor's degree or BE in Civil/Mechanical Engineering MBA (Preferred} Strong communication and interpersonal skills Ability to thrive in a dynamic and fast-paced environment Proven ability to drive results and meet targets Excellent problem-solving and decision-making abilities Willingness to travel as needed Work Experience: 5+ years of experience in business development, sales, and account management within a B2B environment Proven track record of meeting and surpassing established business goals Sales and marketing experience in the steel industry (fabricated steel structure, TMT bars, coils, or related products) Proficiency in CRM, data analytics, and BI tools

To be perform Electronics components sales - Interact with new/existing customers to increase sales activities - Basic knowledge in Electronics - Interact with source team and offer quotations to customers to perform business development. - Responsibilities on Quotations/ Shipments follow-ups/ delivery to customers to be supervised. - Experience: at least 1 year of experience in electrical/electronic components sales. - Good knowledge in MS office, System activities. - Good Communication skills - Languages: English & Kannada must. Tamil & Hindi most welcome. Location - Bengaluru,Hyderabad,Delhi / NCR, Pune.

Proven experience in a customer support or similar role, preferably in the healthcare or medical device industry. Excellent communication and interpersonal skills, with the ability to empathise with patients and caregivers. Patience and compassion when assisting older adults or individuals with mobility challenges. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in using CRM software and other customer support tools. Responsibilities: Provide prompt and courteous assistance to customers via phone, email, and other communication channels. Follow up regularly with customers, with or without outstanding issues. Guide Parkinson's patientsoften older adultsand their caregivers in correctly using our wearable mobility aid, WALK , and assist users in troubleshooting any technical issues. Collaborate closely with the product development and engineering teams to address customer feedback and resolve issues effectively. Maintain accurate records and raise tickets in our CRM system based on customer interactions and required follow-up actions. Stay updated on product features, updates, and best practices to provide informed support to customers.

Role & responsibilities To be responsible for making outbound calls on a daily basis using data provided . To work closely with the Service Manager and service team to ensure leads are generated within various business sectors. To convert the calls to service appointments. Preferred candidate profile Perks and benefits

Job Role & Responsibilities: As a Field Support Warrior, you will be the frontline hero ensuring our digital signage solutions run smoothly at client locations. Your key responsibilities will include: - On-Site Support Regularly visit customer locations to ensure digital screens function properly. - Installation & Repairs Execute installations, repairs, and maintenance as per company guidelines. - Emergency Support Be available for urgent troubleshooting to provide quick and efficient solutions. - Customer Interaction Coordinate with clients to understand issues and deliver effective resolutions. - Technical Coordination Work closely with the team to prioritize and report technical issues. - Important Requirement: A two-wheeler is mandatory for this role. Location- Gurugram,Noida,Bengaluru,Hyderabad,Delhi NCR

Pink City Royals is looking for Telecaller - Tele Sales Executive / Tele Marketing Executive to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

KR MOTORS KOLHAPUR PVT LTD is looking for Sales Consultant to join our dynamic team and embark on a rewarding career journey Develop and maintain a thorough understanding of the organization's products and services Identify customer needs and provide product recommendations based on those needs Build relationships with customers and provide exceptional customer service throughout the sales process and beyond Conduct sales presentations and product demonstrations to potential customers Negotiate prices, terms, and conditions of sales agreements Maintain accurate and up-to-date records of all customer interactions and sales activities in the organization's customer relationship management (CRM) system Achieve sales targets and objectives

Indian Circuit is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines.

VRAJ DIGITAL TILES is looking for Customer Relationship Executive to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and concerns via phone, email, or chat in a timely and professional manner Resolving customer complaints and finding creative solutions to customer problems Building rapport and relationships with customers to foster loyalty and repeat business Gathering customer feedback and making recommendations for improving customer service Keeping up-to-date with the latest products and services offered by the company Keeping accurate records of customer interactions and transactions Collaborating with other teams within the company to ensure that customer needs are met

Project Planning and Controlling Manager He / She is accountable for ensuring projects are completed on time, within budget, and to the required quality standards. This involves planning, scheduling, and coordinating various aspects of a project, from initial stages to final deliverables. They act as a central point of contact for project-related information and facilitate communication between team members and stake holders. Responsibilities: Planning and Coordination: Developing and maintaining project schedules, timelines, and milestones Coordinating project activities, meetings, and communication between team members and stakeholders. Facilitating communication within the project team and with stakeholders. Creating a detailed plan for the Project Tracking and managing project resources, including personnel, equipment, and budget. Identifying and addressing potential risks and issues that may arise during the project lifecycle. Identifying and resolving project-related problems and issues (through daily meetings) Tracking the project budget and expenses. Quality Assurance: Ensuring that project deliverables meet the required quality standards. Controlling Documentation: Maintaining project documentation, including reports, records, and updates. Customer Invoicing : Ensuring submission of customer invoice as per the Payment Terms Payment Collection : Ensuring timely collection from customer as per the Payment Terms Reporting: Tracking project progress and update Skills Required Project Management with attention to detail Financial and Analytical Skills : Understanding project budgets, managing expenses, and analysing project performance data is important Accounting Knowledge : A basic understanding of accounting principles is essential for creating accurate and compliant invoices. Financial Principles : Understanding how to calculate costs, determine profit margins, and manage financial transactions is important. Education & Experience MBA Business - Finance, with 4+ years of experience in project management Invoicing: Experience in billing, accounts receivable, or related areas is essential. Software Proficiency: Demonstrate proficiency in Microsoft Excel, accounting software, and other project management tools. If interested in the above-mentioned JD please drop your updated CV to saipavan.k@resustainability.com

Spa Specialists play a vital role in supporting spa operations and enhancing the overall guest experience. At our property, Spa Specialists are committed to delivering memorable and personalized servicefrom booking appointments and providing product information to handling transactions and creating a welcoming environment. This position is ideal for individuals passionate about wellness, hospitality, and guest care. Key Responsibilities Guest Services & Experience Greet guests warmly and professionally upon arrival at the spa. Schedule, confirm, and manage spa reservations using reservation software. Answer guest questions regarding spa services, products, and promotions. Promote spa treatments and retail products to enhance the guest experience. Process payments and handle point-of-sale transactions accurately and efficiently. Ensure all interactions contribute to a seamless and enjoyable guest journey. Operational Support Monitor the spa environment to ensure cleanliness, safety, and comfort for all guests. Assist in setting up and breaking down spa service areas as needed. Support spa therapists and team members with operational needs and guest requests. Maintain familiarity with spa menu offerings, retail inventory, and current promotions. Safety, Policies & Professionalism Uphold company policies, safety protocols, and quality standards at all times. Maintain a clean, professional appearance in uniform and grooming. Communicate clearly and professionally with guests and team members. Report any maintenance issues, safety hazards, or guest concerns promptly to management. Physical Requirements Ability to stand, walk, or sit for extended periods. Comfortable navigating sloping, uneven, or slippery surfaces. Capable of lifting, carrying, pushing, or pulling objects weighing up to 10 lbs. without assistance, and up to 25 lbs. with assistance. Must be able to bend, twist, reach overhead and below knees, and perform other physical tasks related to spa operations. Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: None required; customer service experience is a plus. Supervisory Experience: Not required. License/Certification: Not required.

Responsibilities: * Manage vendor relationships through sourcing & negotiations. * Prepare reports using MS Office tools. * Should be comfortable with GeM Portal and other Govt. Vendor Portals or should be willing to learn.