4890 Cross Selling Jobs - Page 20

Acquire digital clients for Demat accounts using provided leads. Drive app downloads and ensure KYC completion. Basic understanding of the stock market, including terms like Demat accounts, Nifty 50, Sensex, SEBI, etc. Required Candidate profile Salary: upto 25k+ Incentives up to 70K To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanashri: 7796426785 Perks and benefits Good Salary with Unlimited Incentives !

Process:- Opening Digital Client Acquisition (BlinkX JM Financial Services) Location: Andheri (East), Mumbai Process: Outbound Voice Demat Account Opening Responsibilities: Call leads to open Demat accounts via BlinkX app Guide clients through app download & KYC completion Requirements: Min. 6 months telesales (BPO/Banking/Insurance) Good Hindi & English communication HSC or To any Graduate Stock market knowledge preferred Immediate joiners only Shift: 9 AM 7 PM | 6 days working (Sat-Sun working) To Schedule Your Interview ? Call or WhatsApp your CV to: HR Dhanashri:- 77964 26785 Immediate Joiners Only

As a Sales Professional at Dormer Pramet, you will play a crucial role in supporting customers in a defined region in line with DP strategy. Your main responsibilities will include offering products and services to generate the required value, managing opportunities, identifying and proving the value of products, cross-selling, and working closely with distributors to ensure end customer satisfaction. Additionally, you will be tasked with building technical competency within distributor teams. Reporting directly to the Regional Sales Manager, you are expected to have at least 6 years of prior experience and hold a B.E. Mechanical or Diploma in Mechanical. We are seeking an ambitious and hands-on individual who is commercially driven, action-oriented, and capable of making things happen. Your ability to collaborate, make data-driven decisions, and adapt to changing market conditions will be critical to your success in this role. Strong communication and networking skills are essential as you will be working with teams across different functions and regions. Fluency in spoken and written English is required due to our international setting. If you are ready to make an impact and meet these qualifications, we would love to hear from you. Dormer Pramet is dedicated to making the world safer for everyone and is committed to improving the manufacturing industry. With over 2,000 employees globally, we work together to provide reliability to our partners and ensure our tools have a positive impact on both people and communities. By joining our diverse and inclusive workforce, you will have opportunities to grow and develop in your career while being supported by over a century of knowledge and expertise. To apply for this position, please send your application no later than April 15, 2025, with the Job ID R0077903 on dormerpramet.com. As part of our fair recruitment process, you may receive an invitation via email to a personality and logic ability test after applying. Feedback will be provided immediately after completing the test, and the selection process will begin after the application deadline. For further information about this position, please contact Christina Francis at Christina.francis@dormerpramet.com. Dormer Pramet is a leading global supplier of metal cutting tools and related services, dedicated to protecting the legacy of the manufacturing industry and ensuring reliability at every turn through a globally connected network of manufacturers, partners, and suppliers.,

As a Sales Manager for Retail loan products, your primary objective will be to drive sales and ensure that business targets are met. You will be responsible for aggressively increasing sales numbers, enhancing client relationships, and cross-selling to achieve business goals. Additionally, you will focus on retaining and expanding the customer base, maximizing sales through effective networking, and maintaining strong liaisons with clients for repeat business or referrals. Your role will also involve overseeing the end-to-end process of file processing from login to disbursement, collaborating with internal departments such as Operations and Credit. To optimize team productivity, you will manage a team of relationship managers to ensure the achievement of team results and meet business targets. Furthermore, you will lead ground lead generation activities, provide training and motivation to your team, and implement growth strategies effectively. Staying updated on market trends and competitor intelligence will be crucial in developing successful sales and marketing strategies. Your insights into the market, competition, processes, and products will be valuable in providing feedback to the central product and policy team to stay competitive. Ensuring compliance with all Audit/RBI regulations, processes, policies, and reports will also be part of your responsibilities. To qualify for this role, you should hold a Graduate degree in any discipline.,

You will be responsible for managing the sales process, aiming to achieve business targets for home equity and cross-selling. Your primary focus will be on retaining and expanding the customer base, ensuring repeat business and referrals. Building and maintaining strong relationships with clients, DSA networks, connectors, and builders will be crucial to maximize sales opportunities. In terms of sales planning, you will be required to optimize team productivity by effectively managing a team of relationship managers. This involves aligning with the team for lead generation activities on the ground to drive sales. Staying informed about market trends and competitor intelligence is essential to develop effective sales and marketing strategies. Your insights will be valuable in providing feedback to the central product and policy team to stay ahead in the market. Compliance with Audit/NHB regulations, processes, policies, and reports is also a key aspect of this role. The ideal candidate should have a Graduate/Post Graduate qualification and possess a proactive approach towards sales management, relationship building, and market analysis.,

You will be responsible for driving sales and ensuring business targets are achieved, particularly for Retail loan products. Your main focus will be on aggressively increasing sales numbers, retaining and expanding the customer base, and maximizing sales through effective networking and relationship building. To achieve this, you will need to develop and maintain strong relationships with clients, coordinate with internal departments for file processing, and optimize team productivity by managing a team of relationship managers effectively. Additionally, you will be required to lead the team in ground lead generation activities, supervise the implementation of growth strategies through training and motivation, and stay informed about market trends and competitor intelligence to develop effective sales and marketing strategies. Your role will also involve providing feedback to the central product and policy team based on your understanding of the markets, competition, processes, and available products. Compliance with all Audit/RBI regulations, processes, policies, and reports will be crucial in this role. Ideally, you should have a Post Graduate/Graduate degree in any discipline to excel in this position.,

You will be responsible for originating NTB prospects through direct sourcing and open market channels. Your primary tasks will include acquiring customers and taking their proposal up to the stage of disbursement. Additionally, you will meet existing customers to generate business opportunities and revenue. You will be catering to businesses with different turnover ranges, such as Rs 100 to 500 crs in Emerging Business, Rs 500 to 1000 crs in Mid Corporate, and Rs 1000 crs & above in Large Corp. Your responsibilities will include providing various working capital facilities tailored to the clients" needs, such as Overdraft, Cash credit, Dealer Finance, Vendor Finance, Letter of Credit, Bank Guarantee, Term Loan, etc. Managing customer relationships will be a crucial aspect of your role, where you will address both service and sales queries to engage and retain customers effectively. You will also be expected to identify new segments and set up new trade verticals in different locations/regions new to the company to explore prospective business opportunities. Furthermore, you will recommend and introduce new services with the objective of engaging customers and generating fee income. Your role will involve the acquisition of Emerging Corporate Profile customers and cross-selling other retail products. Ideally, you should hold a Post Graduate or Graduate degree in any discipline to excel in this position.,

You will be a part of the Transaction Banking Group as a Relationship Officer in Customer Engagement (ROCE) based in Hyderabad. You will report to the Regional Customer Engagement Manager (RCEM) and your position grade will be M2. Your main responsibilities will include engaging with customers through meetings, video calls, and tele-calls, as well as managing relationships with the assigned C category book of the branch. This book will consist of 2-3 branches with approximately 1000 to 1500 customers. You will also be responsible for cross-selling asset and liability products such as HL, LAP, CL, PL, GL, WC, CV, CA, SA, TD, as well as third party and investment products like LI, GI, Trinity & MF to the mapped book. Deepening relationships with customers through CA, SA, and TD is essential. Furthermore, you will need to meet and convert leads from VRM and CEC, collaborate with teams handling LI, GI, KSEC, IC, and Asset for timely business conversion, ensure customer loyalty and category upgrades, acquire new customers, cross-sell business and activate services for existing customers. You will also be required to explain all the bank facilities through online or offline demonstrations, enroll customers in useful services, handle customer service requests including account opening, Trinity account opening, liability product sales, features explanation, and cheque book insurance. Your performance will be measured based on the speed and efficiency of service provided, achieving sales targets for both banks and investment products, acquiring customers from family households and referrals, and maintaining high Net Promoter Scores (NPS). To be eligible for this role, you must be a graduate/post-graduate in any stream with a minimum of 1 year of experience in banking/finance. Additionally, you should possess high energy levels, confidence, and a proactive attitude to excel in this position.,

As a seasoned professional in the banking industry, you will play a crucial role in driving revenue, ensuring profitability, and maintaining high service quality standards. Your primary responsibilities will include promoting and selling transaction accounts, mutual funds, and insurance products, with a strong emphasis on cross-selling various banking products to maximize revenue. You will be expected to proactively generate fee income, while effectively managing costs to enhance the overall financial performance. In addition to your sales responsibilities, you will oversee regional administration tasks, ensuring operational efficiency and compliance with regulatory standards. A key aspect of your role will involve managing productivity levels and fostering employee engagement to create a positive work environment conducive to achieving business goals. To excel in this position, you must possess a comprehensive understanding of the banking sector, including industry trends, market dynamics, and financial products. With a minimum of 10-12 years of banking experience in a similar capacity, you should have a proven track record of successfully driving sales and managing a high-volume business operation. Previous sales experience, particularly with liabilities products, will be highly advantageous in this role. Join our dynamic team and leverage your expertise to contribute to the continued success and growth of our organization.,

As a Sales Manager at ACG, your primary focus will be driving the overall sales of Non Pharma machines and Consumables (Format Parts/Change Parts/Tablet Tooling) on a PAN India basis. Your objective is to increase the percentage share of business from existing customers, win back lost customers, and expand to new customers. It is essential that you implement strategic action plans derived from the FP sales strategy to ensure high customer satisfaction. **Primary Responsibilities** **Strategic and Planning** - Develop Non-Pharma business in the domestic market by acquiring new clients and reviving lost clients. - Execute key strategic actions from FP sales strategy in coordination with ZSHs and TIC. - Maintain stability in Tablet Tooling business and retain business share in change parts business. - Provide market intelligence to support organizational strategies like pricing, quality analysis, and competition movements. **Functional Core** - Achieve budgeted sales for Non Pharma and consumables in the domestic market. - Manage customer relationships, especially with end users, production, packaging development, purchase, and marketing teams of customers. - Promote cross-selling and synergy sales. - Monitor monthly collections and ensure timely resolution of customer complaints. - Collaborate with internal and external stakeholders for business results. **Internal Process** - Develop rolling plans for planning and production of format parts, change parts, and Tablet Tooling. - Work closely with NPD and product management for product development. - Ensure compliance with ISO processes and CEI audits. - Monitor customer challenges and ensure quick resolutions. **Self-Development** - Be a good listener and problem solver. - Lead the consumables sales team effectively. Your key result areas include achieving budgeted sales, developing new customers, ensuring customer satisfaction, implementing strategic actions, and maintaining CRM management. You will work closely with various internal interfaces such as Design, Operations, PPC, PSM, Sales Support, Aftermarket, Finance, and Customer teams, as well as external interfaces including top management, packaging development, end users, and other ACG group companies. Additional responsibilities may be assigned as standalone projects or regular work, which will be discussed and agreed upon between you, your reporting officer, and HR.,

The role of Relationship Manager-Branch Banking - CA in the Rural Banking Branches involves building, developing, and deepening relationships with Rural Banking accounts while ensuring top-notch service to customers. As a Relationship Manager, you will play a crucial role in increasing the penetration of Current account business in Rural markets through lead generations and account opening to meet customer needs. Your responsibilities include driving client acquisition, nurturing household level customer relationships, and maximizing the lifetime value of each relationship to contribute to larger organizational objectives. Your primary responsibilities will include assessing client needs, identifying cross-sell opportunities, and generating new revenue streams based on their lifestyle and requirements. You will be responsible for expediting the disbursal of business loans, ensuring account activation, and maintaining the health of accounts. Focusing on overall CA growth for Rural Banking business, you will strive to deliver superior customer service, resolve customer queries promptly, and achieve individual and branch sales targets through new business sales and retention of account relationships. Monitoring collections efficiency, conducting field audits, and gathering market intelligence will also be part of your role. In addition to the primary responsibilities, you will evaluate growth strategies based on competitor analysis, recommend process improvements for service efficiency, manage a team of field officers, and implement livelihood advancement and community development initiatives. As a Manager, you will be expected to attract and retain top talent for key roles, monitor employee productivity, hiring quality, and attrition rates, and provide necessary support to enable teams to meet growth targets. Your success in this role will be measured by achieving Customer Acquisition targets and Cross-sell targets.,

Channel : Bancassurance Ban k - Catholic Syrian Bank Experience : Minimum 1 - 3 Years in sales and marketing into Banking, insurance, Finance or investment Domain. Strong expertise in selling BFSI Products. If your Interested; Kindly WhatsApp your resume to 9080833389 (Or) Mail ID : v.logeshwari@edelweisslife.in Thanks & Regards V Logeshwari Human Resource

Job Title: Relationship Manager Health Insurance Cross-Sales Department: Sales Cross-Selling Employment Type: Full-Time | Hybrid Industry: Insurance Job Summary: We are seeking a proactive and driven Relationship Manager with at least 1 year of experience in insurance sales to join our cross-selling health insurance team. In this role, you will work closely with agents from life and motor insurance channels (agency, direct, and banca) to help them sell health insurance to their existing customer base. Your key focus will be training, supporting, and activating these agents to drive health insurance sales. Key Responsibilities: Channel Activation: Collaborate with existing life and motor insurance agents across agency, direct, and banca channels to promote health insurance. Cross-Sell Strategy Execution: Identify cross-sell opportunities from current customers and help agents convert those into health insurance sales. Agent Training & Support: Deliver product training and sales enablement sessions to help agents effectively position health insurance benefits. Field Visits & Joint Calls: Accompany agents on client visits to assist in pitching health insurance products and closing sales. Sales Target Achievement: Drive and achieve monthly and quarterly sales targets through effective cross-sell planning and field execution. Relationship Management: Build strong working relationships with agents and partners to ensure continued business engagement. Reporting & Compliance: Maintain accurate sales records, ensure adherence to regulatory guidelines, and submit timely performance reports. Candidate Requirements: Experience: Minimum 1 year in insurance sales (health/life/motor), preferably in field sales. Education: Graduate in any discipline. Skills: Strong understanding of insurance products (especially health). Good communication and interpersonal skills. Ability to train and motivate sales agents. Target-driven mindset with customer-centric approach. Language: Proficiency in English and local language(s) is essential. Why Join Us? Competitive salary and performance-based incentives Career advancement opportunities in a fast-growing health insurance vertical Dynamic, field-based role with regular agent engagement On-the-job training and continuous professional development Apply Now: Send your resume to ankitakumari1@pbpartner.com Contact: 9871192182

As a Sales Process Manager, your primary responsibility will be to drive sales numbers and achieve business targets for home loans and cross-selling. You will play a crucial role in enhancing client relationships, retaining and expanding the customer base for home loans and LAP channels (Loan Against Property), ensuring repeat business and referrals. To maximize sales, you will need to work closely with a network of DSA/Direct Sales/CA/Builders, effectively managing connector and builder relationships to drive strong business outcomes. Your focus will also be on increasing the number of APFs and enhancing penetration in approved APF projects. In addition to sales management, you will be involved in sales planning and team management. This will include optimizing team productivity by leading a team of sales managers to achieve team results, meet business targets, and ensure profitability in the area. You will also collaborate with the team to drive ground-level lead generation activities for sales. Staying updated on market trends and competitor intelligence will be essential for developing effective sales and marketing strategies. Your insights into the market, competition, processes, and available products will be crucial in providing feedback to the central product and policy team to stay ahead in the market. Ensuring compliance with all Audit/NHB regulations, processes, policies, and reports as per the company's systems will be a key aspect of your role. The ideal candidate for this position should have a minimum of 5+ years of experience in the field. A graduate degree is required, and a Masters/Postgraduate degree is preferred.,

Hiring for Blended Process Voice & Chat (Sales) Location : Jaipur (Work from Office) We are looking for experienced sales professionals for a blended process (Voice + Chat) in a fast-paced environment. Role Details: Process: Sales (Blended Voice & Chat) Location: Jaipur Work Mode: Work from Office Eligibility: Graduates & Undergraduates both can apply Experience: Minimum 2 years of Sales experience is mandatory Shifts: Rotational shifts and rotational week offs Cab Facility: Provided in odd hours Salary: Up to 6 LPA (based on experience and interview performance) Key Requirements: Excellent communication skills Strong persuasion and sales skills Comfortable working in a target-driven environment Contact: Zainab 92516 88430

Hiring for Blended Process Voice & Chat (Sales) Location: Jaipur (Work from Office) We are looking for experienced sales professionals for a blended process (Voice + Chat) in a fast-paced environment. Role Details: Process: Sales (Blended Voice & Chat) Location: Jaipur Work Mode: Work from Office Eligibility: Graduates & Undergraduates both can apply Experience: Minimum 2 years of Sales experience is mandatory Shifts: Rotational shifts and rotational week offs Cab Facility: Provided in odd hours Salary: Up to 6 LPA (based on experience and interview performance) Key Requirements: Excellent communication skills Strong persuasion and sales skills Comfortable working in a target-driven environment Contact: Zainab – 92516 88430

Openings for Banca sales -Maintain Good relationship with bank & sell the Life insurance -Handling walk in customers & leads provided by the bank -Business development for Life Insurance candidate can Apply/Refer their CV at 8767546566 Required Candidate profile Any Graduate with minimum 1 year of Life Insurance sales experience/Casa sales/Bank channel/Broking channel/NBFC Channel/branch banking sales experience can apply Perks and benefits Incentives + allowances +Fast-track promotion

As a Sales Team Leader, you will be responsible for managing a team of Sales managers and Sales officers. Your main role will involve interacting regularly with Sales Managers to set targets and achieve the required sales for cross-selling. You will also be involved in business recruitment, handling, and grooming of the Sales Team in presentation selling skills. Monitoring team performance on a regular basis and identifying areas of improvements will be crucial aspects of your job. Your responsibilities will include mentoring Sales managers to help them achieve and improve team performance, as well as providing training for the competence development of Territory Managers/Sales Managers. You will be driving Sales Processes to achieve and exceed performance targets while providing necessary support to the sales team in achieving their targets. Travelling as per the demands of the job will also be a part of your role. Ensuring all reports are consistent in quality - accurate, complete, and on time, will be essential. You will lead the team to meet the business targets of revenue and profitability of the branches. Monitoring performance of Branches in terms of key drivers such as Contributed Value, Volumes, Profitability, Expenses, Losses, Employee Retention, Employee Productivity, Customer experience, and Managing Incentive Schemes will be a critical aspect of your responsibilities. Working with AMs/ZM to formulate and implement strategies for performance improvement, expanding sales network in new and targeted locations, gathering and analyzing market intelligence, and providing inputs to improve product offerings will be part of your key responsibilities. You will also be responsible for building effective plans to improve sales operations, monitoring and maintaining the sales force across multiple locations as per agreed staffing plans, and consistently monitoring the sales process to improve existing processes.,

As the Head of Key Relationships with a focus on GCC, your responsibilities will include conducting market research to identify potential clients and key decision-makers within GCC organizations. You will be responsible for building a strong network of connections to establish and nurture relationships with prospective corporate clients. Your goal will be to expand client coverage by onboarding new GCCs and increasing the bank's market share. You will lead the onboarding process for new GCC clients, ensuring a seamless transition and providing a high-quality client experience. Regular engagement with clients will be essential to understand their banking needs, and you will collaborate with product, proposition, and fulfillment teams to deliver tailored solutions. Creating opportunities for cross-selling and upselling bank products and services to GCCs will be a key focus, with an emphasis on expanding wallet share. Working closely with product and proposition teams, you will develop and present customized solutions such as salary accounts, benefits, and exclusive banking products to meet the needs of GCC employees. Managing any issues or challenges faced by strategic stakeholders will be part of your role, requiring close collaboration with fulfillment teams to ensure prompt and effective resolutions. Additionally, you will be responsible for tracking performance metrics, generating reports on new client acquisition, engagement levels, and revenue contribution, and analyzing data to refine strategies for continued success.,

Openings for Banca sales -Maintain Good relationship with bank & sell the Life insurance -Handling walk in customers & leads provided by the bank -Business development for Life Insurance candidate can Apply/Refer their CV at 8767546566 Required Candidate profile Any Graduate with minimum 1 year of Life Insurance sales experience/Casa sales/Bank channel/Broking channel/NBFC Channel/branch banking/any sales experience can apply Perks and benefits Incentives + allowances +Fast-track promotion

Company Overview: Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial services and insurance verticals and includes key products such as KASTLE (Universal Lending), AMLOCK™ (Anti-Money Laundering & Compliance software suite), PREMIA™ Astra (Core Insurance software), ORION™ (Enterprise Resource Planning software) and MFUND Plus™ (Asset Management platform). Azentio has over 800 customers in more than 60 countries, with a team of over 2,300 employees across offices in 12 countries (and growing) globally and is wholly owned by Funds advised by Apax Partners. Azentio offers a comprehensive range of products – serving core operations to modern digital needs – for the financial services industry. Our deep domain knowledge and solutions in financial services extend across insurance, retail and corporate lending, Islamic Banking, anti-money laundering and asset management. In addition, Azentio proudly serves mid-market enterprises across the Middle East, Africa, Asia Pacific, and India with a comprehensive ERP solution. At Azentio, we believe that growth is a continuous journey. We believe that each step of this journey must be taken by committing excellence - excellence in our products, our services, our ideas, and our people. Job Title: ERP Account Manager – Farming Role Location: Bangalore Department: Sales / Account Management Experience: 5+ years of experience in ERP account management (ERP focus) Employment Type: Full-time Role Overview: We are looking for a proactive and customer-focused ERP Account Manager (Farming Role) to manage and grow our existing ERP customer accounts. This role focuses on building long-term relationships , ensuring customer satisfaction, identifying upselling and cross-sell opportunities , and driving renewals . Key Responsibilities: Account Ownership: Manage and nurture a portfolio of existing ERP customers to drive satisfaction, retention, and growth. Client Engagement: Develop a deep understanding of client business processes, ERP usage, and future needs. Growth Planning: Identify opportunities to upsell additional modules, services, or licenses based on evolving client requirements. Renewals: Drive contract renewals and ensure minimal churn by maintaining strong customer relationships. Stakeholder Management: Act as the primary point of contact for customer queries, escalations, and ERP-related discussions. Collaboration: Work closely with internal teams – including Product, Pre-Sales, Implementation, and Support – to address customer needs and deliver value. Reporting: Maintain accurate records of account status, opportunities, pipeline progress, and forecast data using CRM tools. Customer Advocacy: Be the customer’s voice internally and advocate for their needs in product roadmaps or solution enhancements. Required Qualifications: Bachelor’s degree in business, IT, or a related field. 5+ years of experience in ERP account management, customer success, or sales (farming focus). Strong understanding of ERP products (e.g., Oracle, SAP, Microsoft Dynamics, NetSuite, Infor). Proven track record of managing enterprise or mid-market accounts in a SaaS or tech environment. Excellent communication, presentation, and negotiation skills. Customer-first mindset with ability to handle escalations diplomatically. Preferred Qualifications: Experience working with global or multi-location clients. Prior background in ERP implementation or pre-sales is a plus. Knowledge of account planning tools and techniques. Familiarity with CRM systems (Salesforce, HubSpot, etc.) What we Aim for? Azentio aims to be the leading provider of Banking, Financial Services & Insurance (BFSI) & Enterprise Resource Planning (ERP) software products in Asia Pacific, Middle East & Africa. We will achieve this by: Providing world class software products, built on the latest technologies Providing best in class customer service, built on a deep understanding of our domains and local nuances Being an employer of choice, attracting high quality talent Achieving top quartile growth and margins. Azentio Core Values: We work as one, Collaborate without boundaries, and win together We work with Uncompromising Integrity and Accountability Customer is at the core of all that we do We are Diverse and Inclusive . We treat our people, our customers and our wider community with Respect and Care We Innovate , we Excel and we Grow Together We Give Back to our communities through our business and our people We take Pride in all that we do and together we Enjoy the journey

Hiring at Tech Mahindra Noida location Salary: 28,000 – 35,000 in hand Rotational shifts and week offs Both side cabs provided Grad\UG with Minimum 1Yr of International BPO experience Excellent communication skills required Nandni- 7291098048

BUSINESS DEVELOPMENT MANAGER EMERGING CORPORATES Job Description Acquiring of Current Account Customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high - quality of current account Proactive registration and activation of acquired customers to direct banking channels. Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customers. Assist and support the Area Sales Manager in the catchment mapping and scoping exercise. Provide regular feedback to Area Sales Manager on opportunities and customer needs Ensure quality sourcing in line with the Bank policy Preferred candidate profile 2-7 years of experience in BFSI. Candidates from other industries having flair for open market sales are welcome. Salary as per industrial norms.

As a Customer Success Associate , youll be at the heart of our mission to ensure customers achieve their goals and realize the full value of our products and services. Build strong, trusted relationships with clients, guide them through onboarding, and proactively address their needs to drive success and satisfaction. Youll act as the bridge between customers and internal teams, ensuring seamless communication and collaboration to resolve challenges and unlock opportunities. This isnt just about checking in or managing accounts youll be the driving force behind customer retention, growth, and advocacy. By monitoring customer health metrics, identifying risks, and delivering tailored solutions, youll help clients thrive while contributing to the companys long-term success. Were looking for someone who can anticipate customer needs, think strategically, and deliver exceptional experiences at every touchpoint. If youre passionate about building relationships and driving impact, this is your chance to shine. Responsibilities: Seller Onboarding & Training: Drive end-to-end seller onboarding, nurture potential leads, and deliver structured product training to ensure seamless adoption. Retention & Churn Analysis: Identify and address seller churn by analyzing uninstallation insights, engaging via preferred channels, and providing tailored retention strategies. Subscription Renewals & Account Management: Foster strong relationships with paid sellers to ensure subscription renewals and enhance their platform experience. Real-Time Engagement & Support: Monitor new installations/uninstallations via CRM, initiate timely follow-ups, and provide instant support via integrated helpdesk solutions. Lead Conversion: Develop a pipeline by transitioning free, trial, and expired-license users to paid subscriptions through proactive engagement. Multi-Channel Outreach: Connect with sellers via email, calls or preferred channels to enhance engagement and accelerate activation. Trial Period Optimization: Provide dedicated support during the trial to ensure successful onboarding and first-payment conversion. Revenue Growth: Drive Monthly Recurring Revenue (MRR), Annual Recurring Revenue (ARR), and one-time sales through strategic seller engagement. Proactive Lead Handling: Manage inbound queries, initiate real-time engagement with active visitors, and optimize conversion strategies. Upselling & Cross-Selling: Promote additional apps and managed services using case studies and consultative selling. Lead Monitoring & CRM Management: Track and follow up on CRM leads to enhance conversion rates and streamline the sales funnel. Support & Issue Resolution: Handle support tickets, minimize escalations, and collaborate with developers for real-time issue resolution. Product Feedback & Enhancement: Gather seller insights, log product improvement requests, and collaborate with internal teams for continuous optimization. Customer Satisfaction & Advocacy: Ensure exceptional seller experience through proactive engagement, issue resolution, and review generation. Performance & Time Management: Optimize daily productivity by effectively managing chat support, outreach, and engagement activities. Requirements: 2 to 5 years of experience in customer success, account management, or business development in a SaaS or eCommerce environment. Strong understanding of Shopify and eCommerce website development (prior experience in Shopify development or sales is a plus). Excellent communication and problem-solving skills, capable of translating technical concepts for non-technical users. Ability to multitask and manage multiple client relationships effectively. Experience in creating proposals, negotiating contracts, and closing deals. Familiarity with CRM tools, ticketing systems, and in-app support platforms.

Urgent Hiring for !!! Platinum Relationship