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5.0 - 8.0 years
7 - 12 Lacs
Ahmedabad
Work from Office
Job summary: We are seeking a dynamic and results-driven Account Growth Manager to drive business expansion within our existing IT client base. This role requires a strategic mindset, strong relationship management skills, and the ability to identify new opportunities within accounts to maximize revenue growth. Key responsibilities: Develop and execute account growth strategies to expand business with existing IT clients. Identify upselling and cross-selling opportunities for IT services and solutions. Build strong relationships with key stakeholders, decision-makers, and influencers within client organizations. Collaborate with internal teams, including delivery, recruitment, and sales, to ensure seamless service and client satisfaction. Monitor industry trends and client needs to proactively suggest relevant solutions. Drive revenue growth by achieving and exceeding account expansion targets. Negotiate contracts and agreements to maximize profitability. Maintain detailed records of account interactions and growth initiatives in CRM tools. Key requirements: 5+ years of experience in account management, business development, or client success within the IT services/IT consulting industry. Strong understanding of IT services, staffing solutions, or technology consulting. Proven track record of growing existing accounts and achieving revenue targets. Excellent communication, negotiation, and relationship-building skills. Ability to work collaboratively across teams and drive client-focused solutions. Proficiency in CRM and account management tools
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Direct Responsibilities Acquiring new clients with benchmark assets. Increase the total assigned SIP book from allocated and new clients. Adding overall AUM by gathering assets from existing and new clients. Increasing the basket of clients having AUM. Contributing Responsibilities Achieving the Business target assigned to branch in terms of, assets Aum and SIP book, acquiring clients, enhancing, & upgrading the client relationship. Ensuring the highest level of service to the clients. Preferred candidate profile Good communication and interpersonal skills Self motivated & Go getter Build Customer Relationship
Posted 1 week ago
12.0 - 14.0 years
11 - 19 Lacs
Gurugram
Work from Office
Job Opportunity: Senior Manager - Operations at IGT Solutions Location: Gurgaon IGT Solutions is seeking a highly skilled and experienced Senior Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the GM/VP Global Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operations team to achieve business goals. Interact closely with client stakeholders and internal leadership to ensure customer satisfaction and business success. Ensure all key performance metrics are met, including Staffing Adherence , Schedule Adherence , Customer Experience scores, and more. Lead cross-functional teams , including Voice , Back Office , WFM , Training , Quality , and more. Conduct weekly, monthly, and quarterly business reviews to monitor performance and implement changes as needed. Collaborate with teams such as Sales , Account Management , and Presales to expand business opportunities. Drive continuous improvements to enhance quality, CSAT , and business operations. Required Qualifications & Skills: 12-15 years of experience in BPO Operations at a leadership level, with a preference for Travel Operations experience. Deep knowledge of the Travel market , BPO competition, and industry trends. Graduation in any discipline. Lean or Six Sigma Green Belt/Black Belt certification (preferred). Proven ability to manage large teams, foster a team-oriented environment, and inspire leadership. Strong experience in data analysis , statistical process control , and problem-solving . Minimum 2 years of experience in a Senior Manager Operations role, managing International Travel accounts in Voice/Back Office Operations . Excellent communication (written and verbal) and interpersonal skills. Ability to collaborate with internal stakeholders and manage client relationships effectively. Personal Qualities: Motivated, innovative, and able to foresee market conditions. Strong people management and leadership skills with a collaborative approach. Confidence, flexibility, and resilience in a fast-paced, ever-changing environment. Integrity, commitment to delivering results, and a blend of a sales mindset In case interested, please share your resume on - 8630322833 (Nidhi Rastogi) At IGT Solutions, we are committed to equal employment opportunities for all individuals, regardless of age, gender, race, religion, or any other factor. We promote an environment free from discrimination and harassment.
Posted 1 week ago
4.0 - 8.0 years
2 - 4 Lacs
Mumbai
Work from Office
Is responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile & need of the customers. Acquiring family accounts and deepening the size of the relationship and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers.
Posted 1 week ago
1.0 - 5.0 years
2 - 4 Lacs
Solan, Panchkula, Zirakpur
Work from Office
Any BFSI or Insurance sales exp candidate can apply. Min 1 yr exp in insurance sales . Age below 38. Interested candidate can directly share your cv on 7499211307
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
New Delhi, Gurgaon/Gurugram, Delhi / NCR
Work from Office
Sneha-8448100705 US Inside Voice Sales Process( Any International Sales can be considerable International voice campaign Handling US Customers can handle multiple sales calls related to airlines Min1-year experience in International US Sales Process Required Candidate profile Sneha @ 8448100705 Immediate joiner required Just to let you know, International Sales experience is required. (inbound/Outbound calling) US Sales BPO EXP AS AGENT SALARY up to 40k-50k Interview F2F Perks and benefits Incentives +cab+meal
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Noida, New Delhi, Gurgaon/Gurugram
Work from Office
Sneha-8448100705 Handling inbound calls & converting them into a sales call Continuous Follow up with the customers Helping clients with travel planning, business packages, vacation packages as well as travel advice Attractive salary, best incentives Required Candidate profile Sneha @ 8448100705 (WhatsApp on the Same) We are hiring for Hotel sales International sales process for the US market Excellent communication skills should be well versed with any international sales
Posted 1 week ago
3.0 - 8.0 years
3 - 8 Lacs
Dehradun, Kanpur, Lucknow
Work from Office
Bajaj Broking is a 100% subsidiary of Bajaj Finance Limited offering wide spectrum of Capital Market Solutions covering Equities, Mutual funds, corporate deposits, Bonds, Insurance & Loans which are been offered to Corporates, High-net-worth individuals, and Families.Roles And Responsibilities: Client acquisition Capturing at least 4-5 new HNI/UHNI/PCG clients every month from (job city) and nearby locations, thereby contributing to development of the region. Active management of clients to maintain continuous trading, keep them informed about market changes and subsequent changes to portfolio, leading to achievement of self-targets as well as continuous revenue growth. Sales of equity and related products, cross selling of other financial products, ensuring and enhancing branch profitability Responsible for building MTF book from clients, ensuring book growth every month. Responsible for activation of trading account of clients in the system to maximize volume and brokerage revenue, assisting new entrants in the equity market to understand the dynamics of market. Maintain daily client activity. Ensure resolution of client queries within TAT Customer relationship management and client servicing, regular client meetings, building strong relationships to activate dormant clients. Ensuring complete adherence to Compliance and Risk management, with 0 errors Attain maximum reach of investment ideas/stock calls initiated. SKILLS AND KNOWLEDGE: a) Qualifications - Graduation b) Skills required: Strong product knowledge and understanding of capital market. Should have excellent communication skills along with strong presentation skills. Excellent Interpersonal Skills. Exceptionally high motivational levels and needs to be a self - starter.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Pune, Gurugram, Jaipur
Work from Office
Process- Based on Allocation Cust Support (Voice - US/Int. Process)/ Retention & Sales Support (Hospitality Background Preferred)/ Back Office (Non-Voice/Typing Process) Exp- Min 6 months BPO Edu- UG/Grad. Shift 5.5 days/week rotational shifts Perks and benefits Cabs/ Travelling allowance and Incentives*
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Greetings from Kotak Life Insurance!! We are Currently hiring For a Relationship Manager In our Direct Marketing Channel. If you are interested in sales and want to earn good incentives along with career then share your resume on kli.krunali-kini@kotak.com or call on 9975341093 Role & responsibilities - Convert leads and generate business through leads shared by the organization - Visit potential customers for new business - Grow existing accounts and develop new accounts in order to meet sales and profitability goals establish by the Direct-Sales Management - Keep database current and accurate with: target customer, current customer and future customer - Ensuring that business targets are met month on month - Working on pre-fixed appointments. Preferred candidate profile Perks and Benefits Qualification - Any Graduate Perks and benefits - High Earning potential through Incentives as well as BDAs (business Development Allowance) - Defined Career Growth path - Fast track promotion on completion of Goal Sheet - Regular Skill enhancement programs These is 100% Field Sales work
Posted 1 week ago
8.0 - 13.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 50+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi BenefitsMedical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location
Posted 1 week ago
8.0 - 13.0 years
6 - 10 Lacs
Gurugram
Work from Office
Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 50+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi BenefitsMedical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location
Posted 1 week ago
8.0 - 13.0 years
6 - 10 Lacs
Chennai
Work from Office
Role & responsibilities Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Tele-Sales, B2c Outbound Sales , Managing the Contact Center Establish and Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities Managing day to day Sales targets (B2C Sales) Responsible for following agreed governance model, escalation & communication plan To ensure team members achieve agreed standards in relation to their job assignments. To ensure training of new staff on the corporate policy rules to be adhered to To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules To monitor and document work schedule of staff and absences. Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates Preferred candidate profile Must Have experienced into B2C Telesales Must Have expereinced into Contact Center Handling Team Size should be 50+ Candidate can join ASAP Perks and benefits Unlimited Incentives Flexi Benefits Medical Insurance How to Apply Interested candidates can share their updated CV at himanshiverma@policybazaar.com or WhatsApp at 9069719390 Along with the following details Total Experience Current CTC Expected CTC Notice Period Team Size Age Reason for Change Current Location
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Lucknow
Work from Office
Looking for localized candidates having exposure with branch banking and other TPP products. Role & responsibilities Manager Cash position in branch Cash Vault Management Assist customers with cash withdrawal (cheque encashment) and cash deposit Processing Payments Processing Fund transfer, NEFT, RTGS, Demand Drafts / Pay order Custodian of Debit cards, Cheque Books Issuance of return cheques Passbook Updation Issuance of statements Issuance of bank stamped statement and other certificates like TDS, 15G, 15H etc. Checking Statements Updating Account Details by managing customer Instructions Being a customer interfacing role, they will also be responsible for attending & resolving customer complaint Currency check for soiled / counterfeit notes Manage exchange and returns of notes Review cash accounts on a daily basis Maintain transaction records as per bank's guidelines End of Day and End of month reconciliation of Bank vault cash and petty cash. Lead generation for Banking products and 3rd Party Products Error free processing of Cash Locker Operations Adherence to Bank and Regulatory guidelines Individually acquire and nurture relationships of the bank through all banking products
Posted 1 week ago
1.0 - 5.0 years
9 - 13 Lacs
Gorakhpur
Work from Office
Sr. Sales Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch
Posted 1 week ago
5.0 - 7.0 years
0 - 0 Lacs
navi mumbai, mumbai city, thane
On-site
Job Description : We are hiring Preferred Relationship Managers (PRM) Retail Branch Banking segment. Ideal for candidates passionate about client relationship management and sales . Key Responsibilities : Build and manage relationships with high-net-worth (HNI) clients. Drive sales of banking products Savings, Current Accounts, Fixed Deposits, Mutual Funds, Insurance, and Loans. Cross-sell third-party products to enhance portfolio value. Regular portfolio review and ensure customer satisfaction. Meet assigned monthly/quarterly sales targets . Ensure compliance with KYC and banking norms. Candidate Requirements : Experience : 6+ years only Qualification : Graduate or Postgraduate. Skills : Sales-driven, excellent communication, customer-focused, strong financial product knowledge, Portfolio Management. To Apply : Interested candidate can revert back with updated resume on qcnaukri2@gmail.com Any query can call Manisha : 9152859486 / 022-40697716.
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Varanasi
Work from Office
Looking for localized candidates having exposure with branch banking and other TPP products. Role & responsibilities Manager Cash position in branch Cash Vault Management Assist customers with cash withdrawal (cheque encashment) and cash deposit Processing Payments Processing Fund transfer, NEFT, RTGS, Demand Drafts / Pay order Custodian of Debit cards, Cheque Books Issuance of return cheques Passbook Updation Issuance of statements Issuance of bank stamped statement and other certificates like TDS, 15G, 15H etc. Checking Statements Updating Account Details by managing customer Instructions Being a customer interfacing role, they will also be responsible for attending & resolving customer complaint Currency check for soiled / counterfeit notes Manage exchange and returns of notes Review cash accounts on a daily basis Maintain transaction records as per bank's guidelines End of Day and End of month reconciliation of Bank vault cash and petty cash. Lead generation for Banking products and 3rd Party Products Error free processing of Cash Locker Operations Adherence to Bank and Regulatory guidelines Individually acquire and nurture relationships of the bank through all banking products Generate new business to achieve defined sales targets Build and deepen relationships with existing Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Manage relationships of an existing portfolio of clients to up-sell and cross-sell different products of the bank with main focus on Wealth. Manage the portfolio to de-risk against attrition and achieve stability of book. Manage the key performance indicators at the highest level. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Achieve the Targets set in terms of product mix. Achieve best in class productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Awareness of all regulatory and compliance guidelines and policies (particularly in relation to high value transactions) Ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer. Get additional New to the bank Customers (NTBs) Generate new customer leads through various channels Proactively identify sales prospects and conduct business development activities Follow up on new leads and referrals to generate business Achieving the monthly sales targets, cross sell assets and fee products Follow various internal guidelines and procedures of the bank Ensure customer satisfaction through regular engagement and enhance customer wallet share. Resolve customer queries/issues and facilitate customer service
Posted 1 week ago
2.0 - 4.0 years
6 - 10 Lacs
Hyderabad
Work from Office
Position responsibilities include: Managing and driving the success of multiple engagements across different jurisdictions Be client facing and grow practice. Be responsible for revenue generation and managing a book of business. Attracting, developing, and retaining top talent Keeping lines of communication open with staff and clients Ability to manage within budgetary and time constraints while providing a high-level of client satisfaction. Anticipating and addressing client concerns and escalating problems as they arise Initiating "cross selling" business to other practices Promoting new ideas and business & tax solutions that result in extended services to existing clients. Developing an understanding of client's business or family structure & investments, and becoming a "functional expert" in the area Keeping abreast of changes in industry regulation, maintain competency through continuing education and obtaining additional professional certifications. Providing appropriate and timely performance feedback to those supervised Develop, motivate, and train staff level and intern team members. Detailed review and analysis of Tax returns Interact directly with clients handling questions, planning, concerns, etc. Performing, documenting, and summarizing research and conclusions regarding specific tax issues Remain up to date on current tax practices and changes in tax law. Basic Qualifications: Experience working for a Big 4 or large national, regional, or local accounting firm. Strong technical knowledge of complex tax issues, particularly with US International clients and CFC attribution analysis and a working knowledge of international reporting and filings, including PFICs. Strong verbal and written communication skills with the ability to articulate complex information and tax laws. Masters degree in accounting and/or finance Strong experience with Global employer policies, tax equalizations, gross-up calculations, tax compensation review, foreign compensation reviews Understanding assignment policies, additional foreign forms. Experience in the review of tax returns such as 5471, 8865, 8858, 8890, 8991, 8992, 1118, 1116, 5472, 7004, K-1s etc. Strong verbal and written communication skills with the ability to articulate complex information and tax laws. Proficient use of technology, including Adobe Acrobat, CCH Access, Microsoft Office, BNA, etc. Enrolled Agent/CPA Certificate are Mandatory. Preferred Qualifications: MBA or MCOM with Finance and/or Accounting as the Core subjects (preferable). Microsoft Skills
Posted 1 week ago
1.0 - 5.0 years
9 - 13 Lacs
Lucknow
Work from Office
Position - Sr. Sales Executive-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch
Posted 1 week ago
1.0 - 6.0 years
3 - 7 Lacs
Chennai
Work from Office
Join our team at Foodhub as a Sales Consultant/Senior Sales Consultant and thrive in a dynamic work setting where your expertise excels. Location: DLF IT PARK, Ramapuram (Chennai - WFO) Requirements - Minimum 1 year of Sales experience (international Process) - Demonstrated success in B2B SME market sales - Proficient in persuasive skills and objection handling - Familiarity with B2B campaigns and sales processes - Excellent Communication and Presentation Skills - Availability for Rotational Shifts and Week-offs - Immediate Joining Capability Responsibilities - Engage in outbound and inbound calls targeting decision makers in Restaurants and food establishments across the UK. - Execute a fulfilling B2B process suited for confident and organized sales professionals. - Understand the wide range of products offered by FoodHub to effectively address client needs. - Emphasize active listening to accurately comprehend client requirements and propose relevant solutions. - Maintain accurate CRM updates for regular reporting purposes. - Drive sales growth through consistent pipeline development and achievement of quality sales targets on a weekly and monthly basis. - Focus on key performance indicators such as call volume, warm leads generated, and sales targets. Perks - Supportive and friendly work environment - Competitive compensation package - Transportation facilities - Medical Insurance coverage - Incentive Opportunities For inquiries or to express interest, reach out to us at 9840074960
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team. What youll do Your core job is to own our customer relationships , make them successful and fans of BiteSpeed. Client onboarding, tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue. Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed. Managing cross-sells for new products and renewals , owning expansion revenue at an account level. Building the playbook for our customer success function to scale for the next stage of growth. What makes you a good fit You care about delivering a service experience that parallels a Michelin star Italian restaurant. You genuinely like helping people and making them successful. You have 3+ years of work experience in customer success with technical understanding of the product . You have a genuine interest in conversations with people from different backgrounds to learn about their lives.
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Jaipur
Work from Office
Mission: The Customer Care Executive at Dr B lal Clinical Laboratory is dedicated to delivering exceptional customer service in the diagnostic industry. Through effective communication, proactive problem-solving, and the promotion of additional services, the mission is to enhance customer satisfaction and loyalty. By leveraging technology skills, the position contributes to streamlined processes and valuable insights. The focus on cross-selling and upselling aims to exceed customer expectations, reinforcing our role as a trusted healthcare partner. Through documentation and reporting, the Customer Care Executive contributes to continuous improvement, supporting our mission to make a positive impact on healthcare with accurate and timely diagnostics. Job Responsibility:-Inbound Calls: Handle incoming calls from customers with professionalism and courtesy.Provide accurate information about our diagnostic services, pricing, and processes.Address customer inquiries, concerns, and complaints in a timely and efficient manner.Schedule appointments and assist customers with the registration process. Outbound Calls: Proactively reach out to customers for appointment reminders and follow-ups.Conduct customer satisfaction surveys to gather feedback and improve service quality.Promote new diagnostic services and special promotions to existing and potential customers. Cross-selling and Upselling: Identify opportunities for cross-selling additional diagnostic services.Upsell premium packages and recommend relevant add-on services to enhance the customer experience. Customer Relationship Management: Build and maintain positive relationships with customers to enhance their overall experience.Collaborate with other departments to ensure effective problem resolution and service delivery. Documentation and Reporting: Maintain accurate and detailed records of customer interactions in the CRM system.Generate reports on customer feedback, common issues, and resolutions for continuous improvement. Technology Skills: Proficient in using MS Office (Word, Excel, Outlook) and G Suite.Utilize technology tools effectively to streamline customer interactions and improve service efficiency. Qualifications: Proven experience in customer service, preferably in the healthcare or diagnostic industry. Excellent verbal and written communication skills. Strong interpersonal skills and the ability to empathize with customers. Problem-solving abilities and a proactive approach to addressing customer needs. Familiarity with CRM software and basic computer skills. Ability to work in a fast-paced environment and handle a high volume of calls.
Posted 1 week ago
3.0 - 7.0 years
8 - 12 Lacs
Eluru
Work from Office
Key Objectives : To drive sales and ensure business targets are achieved Responsibilities : 1. Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships. 2. Retain and expand the company's base of customers for retail loan product so as to ensure repeat business or referrals 3. Maximize sales through a network and relationships to ensure strong business 4. Develop and maintain strong liaisons with the clients for repeat business or referrals. 5. Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. 6. Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area 7. Align with the team on ground lead generation activities for Sales.8. Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies 9. Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies 10. Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. 11. Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems. Qualification -Graduate in any discipline
Posted 1 week ago
3.0 - 7.0 years
7 - 11 Lacs
Rajahmundry
Work from Office
To drive sales and ensure business targets are achieved o Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships.o Retain and expand the company's base of customers for retail loan product so as to ensure repeat business or referralso Maximize sales through a network and relationships to ensure strong businesso Develop and maintain strong liaisons with the clients for repeat business or referrals.o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the areao Align with the team on ground lead generation activities for Sales. Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategieso Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategieso Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market.o Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems. Post Graduate/ Graduate in any discipline
Posted 1 week ago
2.0 - 5.0 years
10 - 13 Lacs
Mumbai, Pune, Delhi / NCR
Work from Office
Customer Acquisition & Relationship Management : Identify and engage potential clients through various sourcing channels. Build and maintain strong relationships with customers to understand their financial needs and provide tailored loan solutions. Sales Target Achievement : Meet and exceed sales targets by effectively promoting Micro LAP products and services. Loan Processing & Documentation : Guide clients through the loan application process, ensuring all necessary documentation is collected and processed efficiently. Collaboration with Internal Teams : Work closely with credit, operations, and risk teams to facilitate quick loan approvals and disbursements. Market Analysis & Reporting : Stay updated on market trends and competitor offerings. Provide regular reports on sales activities, market feedback, and potential business opportunities. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 1 week ago
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