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Aakruthi Group
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CRM Manager

CRM Manager

Aakruthi Group

5 - 31 years

3 - 6 Lacs

kalyan nagar bengaluru/bangalore

Posted:18 hours ago| Platform: Apna logo

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Skills Required

crm management resolve support documentation coordination compliance reporting communication payments reports

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Customer Management: Serve as the main point of contact from booking to handover. Address inquiries and resolve customer issues, including support for NRI clients. Documentation & Coordination: Prepare and manage documentation (booking forms, agreements). Ensure legal compliance with the assistance of the legal team. Payment & Loan Coordination: Oversee payment collection and reminders. Coordinate home loan applications and disbursements with banks. Customer Handover & Support: Manage the handover process, address concerns, and ensure satisfaction. Provide ongoing support post-handover, resolving any issues. Reporting & Communication: Maintain records of interactions and payments. Provide updates and reports to senior management.

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CRM Manager