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CRM Helpdesk Job opening in Noida

CRM Helpdesk Job opening in Noida

Medi Assist

1 - 5 years

3 - 4 Lacs

noida

Posted:2 weeks ago| Platform:

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Skills Required

crm escalation management customer relationship crm management solving queries escalations customer satisfaction complaint handling query resolution customer management customer handling client satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Medi Assist TPA Health insurance

Gautham budhnagar sector 3 Noida G M Tower, 1st Floor, D-7, Sector-3, Noida -

Job description for CRM -Noida

Resolving customer queries within TAT and ensuring smooth claim process

Providing information to the customers and to respond to their claim related queries
Coordinating with the customers/agents for cashless claim settlement
Coordinating with internal stakeholders like enrolment,
Account management, claims, investigation, support team to settle claims

.Visiting client location weekly twice or thrice.

Thanks

Hariprasad

Mob :+ 91 9731826983

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