Job Purpose:
To ensure smooth and disciplined operations across facility and administrative services by managing ground staff, maintaining infrastructure, and enforcing protocol-based vigilance. The ideal candidate is a personnel who brings leadership, punctuality, integrity, and operational discipline to the role. Technical knowledge, especially of electricals, will be a major advantage.
Key Responsibilities:
1. Ground Staff Management (Housekeeping, Pantry Boys, Guards, Admin Supervisors):
- Enforce discipline and uniform work culture across all admin support staff.
- Monitor daily attendance and ensure optimal staffing across shifts.
- Plan and execute training programs for hygiene, etiquette, and service quality.
- Control and optimize the usage of consumables and building materials.
2. Building Operations & Maintenance:
- Oversee daily cleanliness and hygiene of office premises.
- Supervise company vehicle usage, maintenance schedules, and fuel logbooks.
- Manage visitor entry processes for security and professionalism.
- Ensure timely renewal of all statutory and safety NOCs (Fire, AC, Lift, Electrical equipment).
- Maintain vigilant oversight of security guard performance at all company locations.
3. Technical Awareness (Preferably Electricals):
- Support troubleshooting of minor electrical and facility-related issues.
- Coordinate with external vendors for timely repair and maintenance tasks.
- Ensure adherence to preventive maintenance schedules for all critical equipment.
- 4. Team Supervision & Management:
- Supervise and coordinate activities of the administrative support team, including administrative assistants, receptionists, and clerks.
- Provide guidance, training, and support to team members to improve performance and ensure efficiency.
- Conduct regular performance reviews and provide feedback for staff development.
- Organize and delegate administrative tasks to ensure deadlines and priorities are met.
- 5. Office Administration:
- Oversee office supplies inventory, office equipment maintenance, and ensure all office facilities are well maintained.
- Ensure compliance with company policies, procedures, and office safety protocols.
- Manage the day-to-day operations of office activities, including handling correspondence, filing, and record-keeping.
- Coordinate internal and external meetings, conferences, and other business events, including arranging logistics and materials.
- 6. Executive Support:
- Provide high-level administrative support to senior management, including scheduling meetings, managing calendars, and organizing travel arrangements.
- Prepare reports, presentations, and other documents as required by senior leaders.
- Maintain confidentiality and exercise discretion when dealing with sensitive information.
- 7. Budget and Resource Management:
- Assist in preparing and managing the department’s budget, ensuring that administrative expenses stay within allocated limits.
- Negotiate with vendors and service providers to ensure competitive pricing and timely service delivery.
- 8. Communication & Coordination:
- Act as a liaison between departments to ensure smooth communication and efficient workflow across the organization.
- Handle internal and external communications, including phone calls, emails, and general inquiries.
- Collaborate with HR, IT, and other departments to ensure the implementation of company-wide initiatives and policies.
- 9. Process Improvement:
- Identify areas for improvement within administrative processes and workflows and implement solutions to increase efficiency.
- Implement and oversee office procedures that enhance productivity and employee satisfaction.
Skills & Qualifications:
- Education: Bachelor’s degree in Business Administration, Management, or related field (preferred).
- Experience: 3+ years of experience in an administrative or office management role, with at least 1 year in a supervisory capacity.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Strong problem-solving and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive information.
- Leadership: Proven ability to lead and motivate a team to achieve goals and improve performance
Location - MTG Learning media pvt ltd, Plot 99, Sector 44, Gurugram, Haryana, Pin code - 122003
Job Type: Full-time
Pay: ₹45,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person