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8.0 - 12.0 years

7 - 10 Lacs

Mumbai

Work from Office

Preparation of Work Order, Variation Order, Floating of tender, Negotiating with contractors, Preparation of Comparative statements, enquiry for RFQ Arranging of quotations, discuss, arrange meeting with contractors, for clarifications related to site & contracts. Thoroughly Check the quantities of all the items attached with CRN -tender BOQ, Drawing & suggest amendments if any. Analyzing the rates for all the items in tender BOQ for the various packages & preparing estimates for all the packages. Preparation of MIS reports for Contracts, amendments/variations Amendment / budget transfer/ Resolve Budget error in ERP. Prepare BUA/Construction Area/ Vender Area statement; Check Consultant Area Statement Take out the quantities for the respective work. Preparation for approval notes for extra budgets Coordinating with consultants and keeping the communication for the records. Co-ordination with site team for Contract related work for All projects Civil Work & Finishing work .

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10.0 - 14.0 years

3 - 7 Lacs

Mumbai

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Skill required: Agile Sourcing - Sourcing Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture seeks an Associate Manager to collaborate with internal and external clients to lead sourcing strategies related to various spend areas for different categories (i.e., Technology, HR, CPS, Marketing, Professional Services, Legal, Travel etc). The resource will lead multiple sourcing projects, client selection criteria, supplier selection processes, contract negotiations, and formal bidding processes. The resource will also develop market insights from cross-client sourcing activities, provide financial analyses, andcollaborate with the Sourcing Category function What are we looking for Complexity Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors. Requires adherence to the strategic direction set by senior management Interaction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approachAuthorityPower to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decisionmaking ability Some latitude in decision-making. Acts independently to determine methods and procedures on the new assignmentsImpact or Decision Impact Risk or consequences in the event of failure, as indicated by the range of expected impact, such as within a team or across a team or area of responsibility and level of risk Decisions have a significant day-to-day impact on areas of responsibilityScope Degree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or programB.E /B.Tech, MBA, CPSM / CPM (desired) 5+ years of Sourcing & Category Management experience, out of which approximately 80% should be in Global sourcingCategory Specific Skill Should have good exposure to category planning, stakeholder management, global sourcing, and strong knowledge of the supplier landscape for various sourcing categories. Should have handson experience in RFx processes and analysis of supplier proposals. Strong analytical and presentation skills are a must Roles and Responsibilities: Sourcing Execution Support execution of sourcing projects, including all key steps such as strategy development, supplier negotiation, award recommendations, business case presentations, and supplier contract execution, leveraging an Agile approach to drive efficiency in execution Help create industry and supplier research, market intelligence, and financial analyses for the client. Support the development of market insights from cross-client sourcing activity and collaborate with various category advisors to develop content that enables knowledge sharing across the organization. Pursue and develop client stakeholder relationships within the assigned accounts, support reporting, and team management. Help Sourcing Leads with Category Strategy development for specified clients to identify project opportunities that achieve client goals and mature their sourcing function Work with the legal and technical teams to facilitate the negotiations of the legal and technical terms in a contract. Negotiate and close the contract with advice from legal and technical/ business teams. Qualification Any Graduation

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3.0 - 8.0 years

5 - 15 Lacs

Pune

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Job Title: Key Accounts Manager BNPL Hospitech Department: BNPL - Sales Job location: Pune Job Summary: We are looking for an experienced Key Accounts Manager to lead and manage strategic relationships with hospitals and healthcare institutions. This role requires a strong understanding of hospital operations, stakeholder management, and the ability to drive business growth through tailored financial solutions. Core Responsibilities Relationship Management • Own and manage senior-level relationships with hospital leadership and corporate offices. • Serve as the single point of contact between Fibe and assigned hospital accounts. • Build trust and influence by understanding hospital needs, priorities, and constraints. Business Development & Strategy • Identify opportunities to embed Fibe’s financial solutions within hospital workflows. • Lead commercial discussions and contract negotiations with key stakeholders. • Collaborate cross-functionally to deliver customized, high-impact solutions. Client Success & Delivery • Ensure smooth onboarding and implementation of Fibe solutions within hospital systems. • Track service delivery and resolve escalations promptly. • Capture and analyse feedback to enhance client satisfaction and retention. • Monitor account performance metrics and report key insights to internal leadership. Preferred Skills & Experience • Bachelor’s degree required, MBA or equivalent preferred. • Minimum 5 years of experience in key account management, business development or sales. • Healthcare or hospital experience strongly preferred. • Proven track record in managing enterprise-level client relationships. • Deep understanding of hospital ecosystems and decision-making structures. • Analytical mindset with proficiency in understanding data and presentations.

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10.0 - 18.0 years

15 - 20 Lacs

Noida, Bengaluru, Mumbai (All Areas)

Hybrid

Role & responsibilities - As a member of the corporate legal team you will be accountable to perform and provide quality legal support in the areas of the principal and secondary accountabilities, We are looking for someone who is ambitious a committed team player hardworking with excellent attention to detail willing to step up and take ownership of issues Principal Accountabilities. Drafting and review of contracts RFP and any other legal documents for client deals assigned. Negotiation skills with the ability to negotiate in civil law countries in Europe experience is required. Research and Analysis. Drafting Skills notices memos policies. Contracts Management Extraction Interpretation and opinion on contractual clauses Secondary Accountabilities. Commitment to work and motivated. Quality of work accuracy consistency attention to detail. Proactive and Enthusiastic. Willingness to learn and grasp things quickly Handle Escalations. Strong interpersonal presentation and communication skills. Strong negotiation skills Behaviour Indicators. Empowers self and people around to challenge the status quo and deliver value to the customers Internal and External every day. Is curious about changes impacting business understanding the present ecosystem impact on own area of work and the implications of these changes. Generates and experiments with new ideas to solve work problems and seize all opportunities that result in unique and differentiated solutions. Provides innovations to customers that enhance business value and implements them with perseverance. Preferred candidate profile - LLB/ LLM preferred Candidates with 10+ years experience in CIVIL LAW and IT Contract Reviewing and Negotiations , managing clients in Europe region (is a must).

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6.0 - 8.0 years

9 - 12 Lacs

Pune, Mumbai (All Areas)

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Lead sales in Pune/Mumbai, Generate Leads, build proposals, close deals, manage handovers and collections. Liaise with govt bodies, consultants, contractors. Align with design teams on tech needs. Promote high standards in pool construction tech.

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad

Work from Office

We are Hiring- Category Specialist Procurement Contract Manager Procurement Sourcing Manager Procurement Tactical Buying Procurement Domain : Supply Chain Management (SCM) (S2P, O2C) Experience : 5 - 14 Years Work Location : Hyderabad Work Mode : Work from Office all 5 Days Shift Time : Rotational Shifts Kindly register yourself for the drive - https://pages.talview.com/hcl/663/index.html?c=1d1a620 Walk-in Dates : 1st June Reporting Time - 9:30 AM Carry a passport size photo & a copy of any ID Proof (Aadhaar/PAN/Driving license) Walk-in Location: Hyderabad Hitec city office (H01B HITEC CITY-2, SURVEY NO. 30,34,35 & 38. PHOENIX INFOCITY PVT. LTD, MADHAPUR, HYDERABAD-500081, TELANG)ANA. (INDIA) Kindly refer your friends & colleagues too with similar skill sets for the drive. Skills and Experience Required: Bachelor's degree with relevant work experience in procurement, contract management and sourcing. Ability to communicate clearly and effectively to maintain positive relationships Familiarity with leading ERPs and Procurement tools. Proficiency in Microsoft Office applications, particularly Excel, is also required. In-depth knowledge of End-to-End Sourcing and supplier management process Ability to conduct market research and analyze trends to identify potential suppliers and cost-saving opportunities. Good negotiation skills to secure favorable terms and conditions from suppliers. Relevant work experience in procurement and sourcing. Knowledge of Contract Lifecycle Management process Understanding the nuances of contract law and various legal terminologies Ability to communicate clearly and effectively to maintain positive relationships Familiarity with leading ERPs and Procurement tools. Proficiency in Microsoft Office applications, particularly Excel, is also required. Key Job Responsibilities: Work with Sourcing Manager to prepare sourcing strategies and design execution plan Execute Medium to High complexity RFx including understanding requirement, create bid, define terms and evaluation criteria, coordination with supplier and response to supplier queries Manage interaction with end-user, category and sourcing managers and suppliers Market Research to identify right alternate supplier, alternate product and cost analysis Spend analysis to identify saving, supplier rationalization, spend optimization and other value opportunities Able to compare quotes received from suppliers and prepare comparisons and evaluation Prepare negotiation strategy and conduct negotiations Foster trust relationships with supplier to achieve better pricing and quality of services Identify opportunities to enhance sourcing process Manage Contract Creation, Amendments, Renewals etc. Coordinate with Legal and other teams to process contracts. Participate in contract negotiations, oversee contract administration and handle vendor interaction. Tracking and monitoring of contract usage, compliance and expiry for timely renewals Analyzing cost structures, pricing models, and revenue implications Contact SPOC : E Subhashini - e.subhashini@hcltech.com / Sagar - sagardo@hcltech.com Kindly refer your friends & colleagues too with similar skill sets for the drive. Carry a passport size photo & a copy of any ID Proof (Aadhaar/PAN/Driving license)

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15.0 - 20.0 years

30 - 40 Lacs

Chennai

Work from Office

Role & responsibilities Contract Practices Bidding procedure Costing & Budgeting Contract drafting Ethical Excellence Professionals with expertise on Finance and Legal or related fields, along with extensive experience in commercial management or related roles.

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7.0 - 12.0 years

6 - 8 Lacs

Bengaluru

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Role & responsibilities Responsibilities: 1. To conduct market research and analysis for identification of new vendors for all areas- Civil, Services and Development (Hard and soft landscape) to deliver services in line with expectations. 2. Facilitate coordination with the Architects for accurate BOQ estimation and preparation, with the objective of optimizing costs for the organization. 3. To coordinate with projects team for floating tenders and contracting process for contractors. Evaluate tenders and prepare comparative statements. 4. To conduct commercial negotiations with Contractors/ Third Party Vendors to drive cost savings. 5. Responsible for preparation of Work/purchase orders, getting approvals and releasing the same to contractors/vendors and monitor the receipt of goods against the purchase order and supervise materials inspection to verify quality of materials. 6. Review contracts from a commercial perspective and coordinate with the Legal Department for legal clauses validation and technical / user departments for technical evaluation for all contracts. 7. Preparation of Civil and Service contracts, in line with preset guidelines, and direct modifications to be made. 8. Work closely with the Projects Department to develop preliminary materials delivery plan to eliminate stock-outs, reduce inventory carrying costs and ensure timely delivery of material to the project sites. 9. Follow up with the Finance Department to obtain the status of payments to vendors, as per contracted terms. 10. Supervise resolution of site teams/contractors queries and concerns with respect to terms and conditions of contract, billing and payment terms etc. in a timely manner. 11. Generate department MIS and ensure periodic reporting of the same to the Top Management Please contact us at 7003831567 or email your resume to careers@featherlitefurniture.com

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15.0 - 24.0 years

25 - 40 Lacs

Mumbai, Mumbai (All Areas)

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Sunteck India is looking for a senior resource in Contracts. Its a senior-level position responsible for managing the entire contract lifecycle for real estate projects . This includes overseeing contract preparation, negotiation, execution, and administration, as well as ensuring compliance with legal and regulatory requirements. Also manages a team, provides guidance on contractual matters, and mitigates potential risks. Role & responsibilities • Planning of tender floating and closing, preparation of variation statement and also closure of any non-tendered items. Preparation of BOQ, specifications, Tender documents in consultation with Corporate office, Project Head, Architects and consultants. • Should implement the SOP of the organization. Should prepare budgets as per DBR, Scheme and GFC. • Sourcing of vendors for various work packages. • Pre-Qualification of Vendors and floating of tenders to Poe-Qualified Vendors. • Preparation of Comparative statements, conducting negotiation meetings, and closing the tender process within budget; also periodic re valuation of vendor. • Conducting the kick off meeting including internal departments and contractor to commence the works. • Implementation of Risk Management by preparation of ION, LOA and executing the contract documents and agreements. Periodic monitoring and control of budget with actuals. • Implementation of Contract administration and Management Post tender closure. Draft contractual letters to contractors • Preparation of PO and variation order as pet finalized tender, Certification of RA Bills as per contract in consultation with Execution, Quality and safety dept. • Coordinate with finance for timely payment to contractor as per contract. • Providing the details and clarifications to various depts. like Execution, Quality, Planning, safety, Design and Finance. Monitoring and exploring the options of Value Engineering in project. • Coordination with Corporate office for rate finalization of materials and closing of Project Budget and certification of final bill as per SOP. • Preparation of schedule and work done for the project and monitoring month-wise and cash flow. Competencies Educational Qualification: BE Civil/ME Civil Experience: 15 - 25 Yrs Age: 35- 40 yrs Experience in independently managing entire process of getting contractors on board. Good understanding of drawings, specification, construction methodology, costing Ability to co-ordinate with multiple agencies & timely conclusion Good understanding of systems & process Ability to deliver under pressure Stability in organization is important criteria for selection Should have handled big budget projects, multi-tower, high rise. The person should be comfortable towards site visits. Technical Skills: Knowledge of MS Project, MS Office, AutoCAD, SAP, Primavera 6 (optional) Note: Any Certification in Contract Management & Administration would be an added advantage. ** Person handling Contract role only apply for this Position. Interested candidates to share their resume to ashwini.sawant@sunteckindia.com. They can also connect on the number +91 7304900659.

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7.0 - 11.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Skill required: Strategic Sourcing - Sourcing Designation: Procurement Practice Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Global Category Lead Workplace servicesRegional EMEA Category Lead Travel & Mobility Local EMEA Travel & Mobility Category and Sourcing Team Local Business Stakeholders Market Unit Procurement Lead Local Procurement Sourcing Team Knowledge, Skills and Abilities:Proven knowledge of the Workplace services as a category and sub categories.TMCs, Global Distribution Systems (GDS), Payment Solutions, Loyalty programs, expatriate management (services that support the relocation of employees, including housing, schooling, and integration) Proven knowledge of Procurement methodology and sourcing execution Strong analytical, presentation, communication (written and oral), interpersonal, negotiation, and influencing skills Strong relationship management skills and a proactive customer-focused approach Forward and solution-minded, team player with a high degree of self-management Ability to manage multiple projects, adopt a flexible approach, and prioritize tasks appropriately Comfortable navigating in a multicultural and broad environment and with all levels of the organization Fluent in English Ability to understand UKIA specificities (market, legal) What are we looking for Bachelor`s degree with an emphasis on the areas of business, economics, procurement, or comparable professional education 5 years of working experience in Procurement and Sourcing (ideally across all categories) including:Ability to understand client requirements and execute Procurement strategies to meet those requirements Extensive knowledge of the travel and mobility industry Extensive experience in sourcing, contract negotiation, and supplier management Excellent understanding and working knowledge of Procurement processesWhen applicable, support the development of global end-to-end procurement process, templates, and tools Ensure the highest level of compliance with local legislations, regulations, and Accenture policies with the support of the Procurement Plus Risk team Review KPIs related to the categories (PSL usage, Contract Compliance, SynOps health, saving targets) and take the proper actions Roles and Responsibilities: Sourcing Management:Along with Regional Workplace Services Category Lead, identify sourcing projects in line with the global/regional category strategies Create and maintain a local sourcing pipeline through spend analysis and regular stakeholder meetings Facilitate the roll-out of global/regional/local sourcing initiatives in the UKIA Collaborate with local business stakeholders to understand local business requirements Actively participate in category community calls and foster team spi Qualification Any Graduation

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6.0 - 8.0 years

0 - 0 Lacs

Hyderabad

Work from Office

Role & responsibilities We are looking for an astute procurement officer to oversee purchasing activities and ensure that purchased items are both cost-efficient and of high quality. The procurement officer's responsibilities include supervising staff, maintaining positive supplier relations, evaluating supply options, approving purchases, and maintaining accurate records. To be successful as a procurement officer you should have an analytical mind and keep up with product and service trends. Ultimately, a top procurement officer should be able to negotiate well and ensure that all purchases comply with company standards. Job description: 1) Negotiating contracts 2) Develop new vendor relationships 3) Evaluating suppliers 4) Develop cost control plans 5) Track orders from clients and ensure timely material delivery 6) Purchasing goods/ services 7) Monitoring procurement budgets 8) Ensure legal compliance 9) Maintaining and updating supplier information such as qualifications, delivery times, product ranges, etc. 10) Maintaining good supplier relations and negotiating contracts. 11) Researching and evaluating prospective suppliers. 12) Preparing budgets, cost analyses, and reports. Preferred candidate profile Graduate with Degree in accounting, business management or a similar field preferred. 5+ years of experience as a procurement officer or in a similar position with construction/interior fit out company. Knowledge of building /interior fitout material is an advantage and preferred. Proficiency in Microsoft Office and purchasing software. Strong communication and negotiation skills. Good analytical and strategic thinking skills. Supervisory and management experience. Attention to detail Perks and benefits

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4.0 - 8.0 years

6 - 10 Lacs

Ahmedabad

Work from Office

Skills: Bid Management, Contract Negotiation, Tender Documentation, Market Research, Vendor Management, Cost Estimation, Microsoft Excel, Microsoft Office, Company Overview Doshion PolyScience Pvt Ltd is a crucial segment of the DOSHION GROUP, specializing in manufacturing ion exchange resins, pharma polymers and membrane performance chemicals With operations and exports to over 40 countries, Doshion PolyScience is recognized for its innovative contributions to water treatment, recycling and reuse solutions The company is headquartered in Ahmedabad and belongs to the Manufacturing industry Job Overview We are seeking a Tender Executives with 1 to 3 years of experience to join our team in Ahmedabad This full-time position is integral to our operations, requiring the candidate to manage bids and tender documentation efficiently The successful candidate will play a key role in facilitating contract negotiations and conducting market research to enhance our business performance Qualifications And Skills Diploma /Graduate with experience in bid management and the ability to organize and manage multiple tender submissions simultaneously (Mandatory skill) Proficient in tender documentation, ensuring accuracy and compliance with client specifications (Mandatory skill) Advanced skills in Microsoft Excel for efficient data analysis and tracking (Mandatory skill) Skilled in contract negotiation to ensure favorable terms and conditions for the company Ability to conduct detailed market research to identify trends and opportunities in the industry Competence in vendor management to establish and maintain productive supplier relationships Experience in cost estimation to ensure competitive pricing during the bidding process Strong organizational skills with attention to detail for effective documentation and reporting Roles And Responsibilities Coordinate and manage all aspects of tender submissions, ensuring timely and accurate documentation Engage in contract negotiations to secure competitive terms in alignment with company objectives Conduct comprehensive market research to support strategic decision-making and bid strategies Collaborate with cross-functional teams to gather necessary information for tender documentation Maintain updated records of all tenders and proposals to ensure data integrity and accessibility Develop and maintain relationships with key stakeholders and vendors to enhance business operations Analyze cost estimates to determine pricing strategies that align with market conditions Prepare regular reports on tender activities and outcomes to inform management decisions

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4.0 - 8.0 years

6 - 10 Lacs

Jharkhand

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:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Kochi

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:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Faridabad

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:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Nagpur

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:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Rajahmundry

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:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Ahmedabad

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Sangli

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Mysuru

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Madurai

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Jaipur

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Aurangabad

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Baddi

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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4.0 - 8.0 years

6 - 10 Lacs

Surat

Work from Office

:This role focuses on client satisfaction and client retention to build loyalty, while overseeing operations This role acts as a key operations role and will be in the public of GigabrainDay to Day Duties:Build and maintain long-term relationships with clients Oversee client milestone – Monitor the 30,60,90 day progress of the clientComplete all client tasks timelyMilestone – Milestone Operations – Brand ManagementVerify pain points are resolved, discover ongoing pain pointsLead retention efforts by providing proposals, negotiating contracts, and pitching upgrades or upsells as needed Monitor Customer Satisfaction by ensuring that clients answer quarterly surveys Recommend improvements to clients’ strategy Ensures that client requirements are met and tasks to fulfill clients contracts are completed respective of timelines Be intimately familiar with clients’ business, competition, and marketing objectives in order to define business problems and apply insights clearly Regularly monitor and report on clients’ performance and ensure goals are met Perform Account Audits Account Audit and Onboarding Audits Account Audit ChecklistComplete Board Review check every other week Review the following:Design Tiers are being met and have in progress work Client Board has sufficient amount of work being done in each Mother Sections (SEO, Troubleshooting, Designs, Images, Copy, Catalog,Flat Files Etc) Tasks are being completed in a reasonable amount of time (Utilize Completed Tasks filter) Tasks are having actions complete and not continuously pushed back Brand Manager is progressing on Milestone Tasks For any callouts needed to be made, inform your Brand Manager and leave a task on their client board to complete or delegate Roles & ResponsibilitiesClickUp Profiles are consistently getting updated correctlyEnsure the onboarding process is seamlessEnsure the offboarding process is seamless (The client offboardingprocess is appropriately documented and centralized)Ensure the team completes training videos when releasedResponsible for the operation of completing Amazon AuditsResponsible for the operation of the Amazon Assist DeskEnsure Amazon PODs understand their churn every month Establish clear communication between Account Managers and clientsKPIs90% of Amazon Clients need to hit 100% of their ad spend budgetLess than 7 5% churn per month for entire Amazon department district 190% of Audits get completed and followed up within 5 business days30% of our Active Clients have left a review on Google30% of clients are billed for bonuses 95% of clients successfully launch within 7 business days of startingwith us (Onboarding Call with client, strategy session, internalonboarding call with team, Tasks are assigned)1 case studies every quarterLess than 20% of client offboarding is negative feedbackMaintain 150% Margin Per Head

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